Loved this hotel, will definitely come back!!

Beggars sleeping in front of hotel

Amazing breakfast!

Lift system.poor. Too many outside guests and ridiculous loud euro pop disco on roof. Ruining it for staying guests. Pool very cold and small. Food and drink options below par. Breakfast excellent

Great stay. Very satisfied.

It was fantastic and the service was five-star. Thank you so much to each and every member of staff. We look forward to returning as soon as possible

Nice hotel

Great hotel! Room was quiet and clean. Loved the rooftop pool/bar. Walking distance to the beach.

Basic “4star hotel” . Has small ref and safe in the Family Suite room . I am at least expecting some coffee maker / electric kettle/ free 1-2 bottle water / ice bucket . None of the above . Family suite is so small , fits a king size bed and sofa bed with enough space to walk in-between. Breakfast is excellent ! We stayed 4 nights . Location is ok . Locals around and so as homeless. The building always has armed security at the lobby .

The room was poorly maintained. Dirty grout in the bathroom. Leaky toilet. They don't have enough housekeeping staff. Our room was still not cleaned when we came back after 5 PM. So, we just got fresh towels.

Excellent hotel, staff very friendly, perfect location and area to stay in Rio.

Great location. The staff was very helpful. Nice facilities

It was all ok, the room is a bit dated. Also, never had my room made up or resupplied coffee.

We stayed at Novotel in Rio aver New Years and absolutely loved it. Very friendly staff and delicious breakfast every morning. 3 min walk from the beach.

We enjoy this hotel very much. The staff is great and attentive. The breakfast is very nice. We have been there 3 times for a total of 17 days and would go back without hesitation.

Hotel is a block away from a few wonderful restauraunts (Shirleys, and Boteco Belmonte). The rooftop Lounge was great get the Cod Dumplings <3. The service was a bit slow. But that’s expected literally everywhere so have patience. But otherwise everyone was patient, respectful, and willing to go above and beyond all staff I encountered. The cleaning staff was amazing they literally clean up your mess of clothes and reassemble your room. Very appreciative of their hospitality. Great first time in Rio. Would gladly consider coming back with friends.

Location was good. But doesn't appear to be 4 star property. Facilities were minimalistic. However staff especially the restaurant and kitchen was very helpful. I would like to specially thank Mr. Arouimedes for helping me by heating my pre cooked food.

All good. Great location. Very good breakfast. Gym is workable with an awesome view. All staff were outstanding. Leme is the beginning of that long strip of beach and road thru end of copa cabana which made it super convenient... virtually same beach experience.... more night life and upscale restaurants in Copa Cabana... but plenty of options in Leme... I'd opt to stay in Leme rathher than Copa Cabana.

A poor start - checked in to an unprepared room at 23:00, then was taken to another room on a higher floor, which had been cleaned but was ready for a family of three, including a personalised welcome note. Finished up in a (possibly) higher class room near the top, which turned out to be quiet, clean, comfortable and pleasant. The staff were friendly and the breakfast was good. The Sky Bar is very nice

Very good hotel, my family loved.

very friendly and helpful staff; excellent location, clean rooms and a very wide bed

They overbooked the hotel and after 2 hours of waiting told us they didnt have a room for us. Proceeded to tell us they were uograding us to their sister hotel 2 blocks away. Their idea of an upgrade was going from a side sea view to front sea view. We lost the king size bed, the pool, location and time. Completely unacceptable.

Really glad we booked this hotel, it was a great stay and good value for the price. Room was pretty clean, fridge was a little janky but worked, and shower needed a bit of repair(small leak, not a big deal). Beds were decent, pillows were mediocre but kinda expect that from hotels. Linens/towels were clean. Service was very good at all points, front desk/restaurant/concierge. One block from beach and can take out 2 beach chairs and one beach umbrella per room, so that was nice to not have to rent them. Be warned that you will still tan/burn under the umbrellas, the Brazilian sun is hot! Overall great stay, would likely stay here again!

I think Novotel is the best hotel on Copacabana if you are not rich , but you want safety , cleanliness .. Breakfast is excellent , room was tastefully decorated ... Location is the best on copacabana👍😍 I enjoyed my stay 😊 Ohhh roff top is awesome with a bar , beautiful pool and view 😳 Comfortable chairs ...👍 Overall excellent hotel🤗

Nice place, they let me store my bag after check out while I walk on the beach. The room was spacious and the rooftop is nice

Outlr toilet was blocked the second day and wr had to use the toilet 13 stories doen in the lobby, asked staff 3 times to fix it. Next day it wouldn't flush. Water was not hot on the last day. No tea making facilities. Staff are very rude

Beautiful property, comfy bed, great pool, located in a beautiful area, and the lobby has a free arcade machine!!!

Wonderful Stay! Rooms very clean and comfortable! Breakfast great! Front dest help spoke English. They booked tours and cabs rides for us. Definitely would stay there again!!

Customer service and location.

We had tons of ants in our room. Asked for support, they cleaned it, yet still had more ants. Beds are uncomfortable. Lobby is cool, but rooms could be a lot better. Also - checkin and checkout are slow, and the chairs for the beach are advertised but often unavailable - and you must wait for messenger to get it for you although 2-3 employees in the reception are free and could help. Need better management and optimization.

it was a great location they had bad cleaning, the bathroom had mold in the shower heads and leaking.

Lots of ants in the room. Bed not so comfortable. Breakfast was packed, not enough “pegadores” to catch bread. Overall a feeling that hotel is crowded and under staffed. The rush for chairs and “barracas” in the morning left me empty handed every day.