Very poor maintenance , the bathrooms have flush which never temoves poop n keeps dripping , the bathroom floors have no mats so its a watery mess , the electrical sockets dont work , poorly trained staff , the front desk jokers are totally inept n so are the managers .

Dirty washrooms , stinky rug, at midnight water stop coming I called 20 times at front desk no one was answering the phone. Till morning 7 am there was not water in the hotel. I asked morning then they said ok we will fix it but one hour after I talked at front desk water came. And only cold water. Mismanagement and disorganized. Please I advised don’t go there even free. Old and smelly towels. I could not sleep whole night.

Dirty washrooms , stinky rug, at midnight water stop coming I called 20 times at front desk no one was answering the phone. Till morning 7 am there was not water in the hotel.I asked morning then they said ok we will fix it but one hour after I talked at front desk water came. And only cold water. Mismanagement and disorganized. Please I advised don’t go there even free. Old and smelly towels. I could not sleep whole night.

It is a very nice hotel located on a very busy area with shops nearby although crossing the road to reach the shops is quite difficult and impossible if you have any mobility issue. I booked my wheelchair accessible room at the hotel weeks ahead of arriving but found that the only accessible room in this large hotel had been allocated to someone else. Hotel management tried to rectify this by offering me a suite but that did not have accessible bathroom (the doors of bathrooms in India are for some reason very narrow, often less than 2 feet wide). It took a few hours for the hotel to re-allocate me my room. The accessible toilet had handrails that were resting on temporary base so increasing risk of a fall. Shower area did not have a shower seat and the whole bathroom and toilet area is rather small which is made worse by the door opening inwards. Room was comfortable and food was good.

It was great stay at the Madhuban. I would definitely recommend it to my family and Friend.

very very poor service with no one ready to listen to you

Hotel rooms are basic with aging furniture and fixtures. At arrival we were shown two rooms to choose, referring to the reviews that I had read I checked the windows for locks and found that one rooms window was not lockable, but the next room was okay. The second day we were upgraded to a better room on the forth floor. Our four day stay was okay as most of the time we were out sight seeing or shopping. We were in the hotel just for the night and breakfast. The staff attending during breakfast are old and inactive to respond to any request and seems to be serving as senior staffs - serving since long, which the management is reluctant to change.

Pleasant stay. However, despite making several requests for adjacent rooms they did not adhere to our request! We did notice at least three rooms on the same floor which were unoccupied but for some strange reason the hotel staff refused to offer those rooms!