Very nice all around staff in every department and beautiful places to walk and see nature one of the best ive been to

Loved this stay… perfect for a weekend getaway!

Great pools

This hotel was perfect. I missed my flight going to Santa Barbara and had to stay the night at phoenix. I wish I had more time to enjoy the property the food at the hotel restaurant was amazing. If I ever come back to phoenix I’ll definitely stay here again.

Beautiful salt water pool with water falls. Crystal clear. Great waitress (Kristian) in the casual restaurant in the lobby (market cafe). Beautiful grounds with a family of Chuckwallas.

We had to spend an extra night at this hotel, but we didn't mind. The only thing thing is it's not very convenient for for shopping or dining but there is a restaurant or two on site.

The property was absolutely beautiful, and the pool was wonderful. I think we were in an older part of the hotel though, but the room was still great. The grounds are very pretty. The only thing is it's not very convenient for dining or shopping

Enjoyed our stay and the staff

The resort has stunning, natural landscaping with incredible waterfalls, rock walls and water features throughout the property. The pools are well designed and thankfully salt water. There is a waterway between the pools which is very nice. Because of the resort's size, it's quite a workout to walk to the restaurants from the south portal entrance. It's a little confusing at first to find where everything is located with the various stairs, gates, bridges and tunnel. Be prepared to do some investigating after arrival. It's not intuitive. Front desk staff are ok, but maybe they might need some additional training in friendly customer service. Bar staff were not as friendly as I am used to in expensive resorts. They could smile more and not be so grumpy. I transferred to the Royal Palms Resort after staying in this resort, because Palm's staff without a doubt go above and beyond and they don't struggle being extra friendly. I felt the Marriott staff seemed new to hospitality and it was all about them and maybe not trained enough in how to make the guest feel special or even like the guest mattered. Staff need to remember, you can have the most beautiful property in Phoenix, but if guests don't feel welcome and like they are "friends" of the resort, it doesn't matter what the property looks like. I have to say, I did notice a female waiter at breakfast greeting return guests very nicely by name and chatting with them, so there are pockets of experience at the resort.

A beautiful resort with excellent staff, restaurants, pools. Would definitely go back!

Beautiful property, delicious food. The Room smells like cigarette. I tried to bring it up to the management at the front desk. They gave me a noon check out and $15 resort credit. When I told them my stay made me feel very sick. How is this hotel all up to the code? Im going to report this to the Health Department. This is so unacceptable. Felt unsafe staying in a room where it made us feel sick after inhaling cigarette smell all night.

Great front desk staff!

Love this hotel

Bathroom was very small and disappointing. Pillows were flat. Otherwise, pools looked nice and room was nice with patio.

Love this property

Impressive hotel, quite sprawling. Loved the pool and the views. Food was excellent, and the staff were lovely. Elevators were a bit slow, and did not have AC in them, perhaps something that will be fixed. Overall it was a great stay, and we would book again. Looking forward to a next time.

Did not like NO microwave in my room and that there was a community microwave on 3rd floor!

Was a good place to stay. However, upon arriving at the hotel to check in, there was a musician playing near the reservations desk which made it somewhat difficult to hear the reservations clerk speak.

Awesome views and romantic vibes

This property is very nice, beautiful views of the Sunset looking over the valley. Not a lot of people were there when we went but it also was 114 degrees outside. Pools are great. Very relaxing atmosphere.i would stay there again.

Amazing room

The view and amenities are amazing

This “resort” is very out dated and although we’ve been told that they’ve been remodeling the rooms that we had was not resort quality!! The carpet and floors are a mess, the furniture is old and worn out. We had a rat fall out of the ceiling as we were walking down the hall on the 2nd floor. We were able to surround it and shoo it outside. There is missing tiles in the ceiling where the rat fell out of so surely there is more rats in that roof.

Stay was good other than the shower had no pressure which was the only negative.

Great spot. Always come here

The staff at The Butte is exceptional! It makes for a pleasant experience when everyone greets you with a smile and shows genuine interest in attending to your needs. We had wonderful servers, an attentive lobby, valet staff for an easy, enjoyable weekend. We'll be back!

Best vacation ever

Very disappointed stay. The pool slide is only open one hour past check in and one hour prior to check out. The room was dirty, dust bunnies on the ceiling and walls,the carpet was filthy. The pool was dirty as well. Do not recommend.

We really enjoyed our stay. The pool and restaurant were amazing

Was placed in the 6000 building, furthest away from the pool etc. Hotel had shutter blinds, big wooden ones that sorda opened up into the room, and had big divider, shower door was about to fall off, could tell no one had stayed in the room for a while, solo travelers who book on hotels.com get the worse room every time, I have no idea why, were all the other rooms booked??

Nice property. We arrived after dark. Could use better lighting in driveway up to hotel

Probably one of the worse stays ever! Staff were rude and led us wrong directions. Room was dirty with people's from last stay old stuff there.