Genuinely the single best budget-friendly experience we’ve had since Covid. Saw some reviews put down the smell, comfort, and location. Some of that I can see somewhat but this truly was the first time in years that what our budget could afford was a place that went the extra mile in making you feel luxurious in small and effective ways. Breakfast, rooms, amenities, and the staff BIG time all made for one of my family’s favorite stay. We will be back.

Booked online for a King Suite was given a Queen bed. The room stunk. The remote in the bedroom didn't work and the remote in the living room work and then it would stop working. I will not stay at this property again.

The room was nice however it did not have enough bath towels and we went to ask for more and they didn’t want to give us any . We had gotten a two bedroom room that fit 8 people and we o my had 4 towels Thank one night we came back to hotel after a concert and it was midnight and us and two other families were trying to get in through the front entrance and they didn’t want to open the door for us even though we showed them our key and made us go all the way around to side entrance Lobby smelled like sweat and nasty as well

Beautiful property, great pool and amazing rooms. I will definitely recommend and stay again.

Good place for family vacation.!

So when i was reading reviews i was a little hesitant, but there were more good reviews then bad so i figured for the price it would be fine. Check in was fine, walked in the room and it was okay... till i looked at the matresses. There were a couple black spots and all i could think bed bugs. But looked all over and didnt see anything else so i figured we were okay. Went to the bathroom and seen all kinds of dust and nastiness on the door. Okay i can live with that for one night. Went to take a shower had to rinse it out. The worst part though... we got back to the hotel about 1240ish, tried to go in the front the 2nd doors wouldnt open, we had someone trying to let us in but the door would not open. There is a sign that says use room key or intercom. But there is no place to use card and no intercom. There was a phone so we picked it up to see what they say, all while our friend was argueing with the lady to let us in. She says they have to go around. If thats the case they need to mention that at check in. Had i been alone or just me and my daughter, i would have flipped. But also how much of a fire hazard is that? Overall for the price and one night it was okay. But pretty sure we wont be back. For them being a hilton pretty disappointing.

There should be little more options for breakfast, it was the same all 4 days we were staying.

Many issues all taken up with the front desk and all not resolved. 1. Prepaid 2-bdr suite not available. Had to split our family of 7 across two rooms - on separate halls. 2. Allotted 2 towels. When requesting more towels, was told that none were available in the hotel. 3. No bed linens for pull out couches - was told that they must have been stolen. 4. No pool towels. 5. Personally puchased 6 towels from Costco - front desk pleaded that we not use them, because cleaning staff would take them when rooms were cleaned. Staff promised we would have sufficient towels. 6. Rooms never cleaned nor linens replenished over 5 days - towels never replaced. 7. Sign posted that hotel would refund the night's stay if issues were not resolved. Issues never resolved. No refund offered. Spoke with other guests at the hotel. They all identified similar problems with towels. When dealing with front desk - next morning was told of course they have towels, they just don't hand out a bunch to people. When informed that 2bedroom suite not available (phone call) was told we would have adjoining rooms with a connecting door. On arrival, front desk identified that hotel doesn't have connecting doors as all rooms are suites. Front desk very apologetic as to all the problems; however, could never explain why we were told untrue things. Hotel failed to deliver on every item. Not happy. Do not recommend. Called afterwards and offered rewards points. Not likely to return to Hilton

I loved everything but the staff never had clean towels. We stayed a weekend an each time I walked past the desk another guest was complaining about it. It was hot, an a lot of folks was swimming so I understand I will stay there again and highly recommend

When we arrived the woman at the front desk did not greet us and was not friendly at all. We asked for towels on the second day and waited hours for clean towels. When the towels were finally provided they only gave 2 and we were a party of 4. Our kitchen had tiny bugs and we thought maybe it was due to being in Texas. But it was really roaches. The roaches were in the cabinets and in the dish washer. I WILL NEVER STAY THERE AGAIN OR RECOMMEND THIS PLACE!!!

It was quiet and the ability to use and share a digital key was very covenient and user friendly.

Very limited parking. Staff was friendly. The rooms and hallways had a smell. Pull out bed was disgusting with large urine stain that was still wet and smelled terrible. Front desk said there were no extra mattresses to replace with so they gave us a different room. Second room didn't smell quite as dirty but we did see at least 3 roaches. No extra bedding for pullout bed was provided. There were 4 of us in that King Suite and they only provided 2 large bath towels. Ceiling fan didn't turn on. Breakfast was extremely disappointing... Scrambled eggs were tasteless and runny. They served undercooked flour and corn tortillas with steak fries and ground taco meat for "breakfast tacos." No typical breakfast items such as bacon and only one waffle maker for entire facility that burnt every single waffle.

Really nice staff members!!

We had four guest in our double queen room and only two towels. We requested more towels and never received any. Day two our room wasn’t cleaned and still never received any towels. For two days four people had to share two towels and one wash cloth. Also, house keeping came banging on our door at 8am the morning we were to check out I guess to clean our room. We didn’t have to be out until 12 that day so I’m not sure why they were there to clean. They woke the entire room up. Pool was nice and clean. (They had pool towels by the pool but not enough for the rooms)

My family and I loved the room! Plenty of space in the 1 bedroom for my family of 5. Loved the kitchen area! We had a very hard time with the wifi. Some times we could connect. Sometimes we couldnt.The pool area was fun and nice with a sitting area and outdoor grills near by, and a mini basketball court. Breakfast was alright, my kids loved the "Texas" waffles. The front desk staff in the evening that we were there was no where to be found. We had to go in the back and find our own towels. When we did find someone, I asked for trash bags for our room and she gave me trash bags that were wayyyyyy too big. I also asked for a few things for the room like coffee and sugar and was told to "look over there". When I looked over there the counter was empty of what I had asked for. So then I had to proceed to look through cabinets and drawers to find what I was looking for. Thought it would have been a lot easier if she would had just gotten them for me! We enjoyed our stay over all. The layout of the room was by far our favorite part.

Is very safe and good service

I have stayed at this property six times now. Each time I have found it clean and very comfortable.

The only bad thing was no towels on the restrooms and the lack of efforts to fix this.

I loved the suite setup. Plenty of room and comfortable bed. My issue was the lack of upkeep to the room during our five days. There was a note on the mirror that said trash, towels and basic cleanliness would be done every other day. None of these services nor any service or upkeep was done during our stay. If we need to call guest services for everything we need- that is fine but don’t promise services that will not be provided.

Very kind and liked their waffle maker makes waffles in the shape of Texas

It was a super excellent hotel!!! The breakfast is little disappointing.

Outstanding

The stay was not good fan didn't work, phone didn't work, no towels/rags, etc for 2 days and just kept being told none at this time. The rooms were not the cleanest. The sofa sleeper is old and nasty especially the mattresses and the room key kept not working I was sending my daughter to the counter for them to fix it they didn't asked any questions or verified anything they just fixed it she could have been anybody

My only complaints are 1. The hidaway couch bed was lopsided, uncomfortable and stained. 2. They never once in 4days services our room with fresh towels or to take out trash I had to reqest themm myself finally by day three. And 3. There was only 1 extra blanket for the hideaway bed but the comforters on the vqueen bed were sheet thin.

We're a LARGE family and were traveling with six of our children. When we entered the hotel, staff saw the amount of children we had and immediately grabbed us extra blankets and towels. We did not expect the rooms and bathroom areas to be separated by doors either. Since we're a blended family, the privacy was much appreciated. The cherry on the top was the second bathroom. I honestly thought that eight of us were going to have to fight for one bathroom after a hot day at the amusement park. You helped make this trip perfect. We will never stay anywhere else.

Aside from some some kitchen roaches, everything was fine for the price.

Cleanliness of the suite was exceptional.

I needed a hotel for a group of nine of us. Never heard about this hotel. So I booked it and hoped and prayed it would be good and it was. Definitely picking this hotel if I travel to Dallas again. Very central to everything we had to do.

Great stay! Amazing customer service! Clean room! Great nights sleep!

Rashad and Dafne were incredible

The property did not have the room I booked available and while they did make accommodations they were not ideal. They ran out of pillows and towels and we had to make do with what we had. I will never stay at this property again.

I love the staff customer service but I won’t stay here again the hotel looks dirty.