I like everything

My stay here was beyond perfect. Tracy at the front desk was amazing and very accommodating to us. The room was beautiful, clean and the views were amazing. We definitely found a gem and will most definitely be returning for our next Get away trip.

Dirty and u can’t get in the water

View was very nice

Mr. Jones, the manager and his staff were amazing! Kind, friendly and accommodating. I appreciate their help while my family I were there. Thank you for everything Mr. Jones!

Loved the hotel! The rooms were incredible and the food was great. But the area outside was fair. Including the beach being contaminated with sewage for the last 900 days and no one mentioning a word about it until we are there and in the water… thankfully not for long before a life guard came by and warned us all. Really not cool to allow folks to book a hotel on the beach without telling them of the water conditions and at the very least discounting the price.

This was such an amazing experience and amazing staff! Thank you!!

Our stay was very pleasant, we stayed in the beachfront suite. It was very nice to have living room area with beach view. The space felt clean and comfortable. Staff was very nice as well, always a plus. The area around felt safe, we came back to hotel past midnight after a concert, valet greeted us, and no issues with safety with nearby streets. Overall, I had a great experience

Was a nice view!

Gorgeous property

I was excited to stay here as it was highly recommended by a friend. I’m sad to say i did not experience the same satisfying stay as my friend did. Upon arrival, we were directed to a room on the 3rd floor. My booking was for a partial ocean view but there was no ocean in site. There were gnats flying everywhere. Seemed like they were coming out of the vents. I called the front and he was gracious enough to find us another room. It was nearly midnight and my nephew and i were exhausted. We were directed to another room on the 4th floor. The AC was broken and the room was very humid. The cleanliness of the room was also questionable but it was very apparent the room was old. In the morning, i noticed there was no blow dryer in the restroom as well. I had to call downstairs to have one brought up. For the price I paid, i would never stay here again. This felt like a 3 or below star hotel. Very disappointed. The front desk staff are the only reason i gave an extra star. They are very friendly and attentive.

Sewage is dumped into the ocean from Tijuana. Signs are up on the beach not to swim. The water is disgusting from smell to overall look. So advertising of a beach front resort does not meet the expectations. When speaking with locals, this has been like this for over 40 years. So images of the resort have clearly been photoshopped. Constant military helicopters circling the beach and areas around. So safety, yes a concern. Room was not clean and carpets were disgusting. Service and staff were amazing. All front desk staff should be commended for their level of service. The venue needs help. But staff is. Ot one of them.

Best hotel I’ve stayed at on the ocean! We had room 311 looking right out at the ocean. We really enjoyed playing chess on the balcony! The restaurant was amazing and had great service! Ocean wasn’t swimmable because of a sewage spill but it didn’t take away from the amazing atmosphere of the hotel. The roof top open bar was very enjoyable as well! Would highly recommend and will be staying at again!

Always a great place to stay like a home away from home

5 stars

Awesome beachfront view, walkable to nearby shops and restaurants, close to the pier, onsite restaurant by the beach, nice pool area, friendly staff. Good for families.

It felt safe, everyone in the area not just staff made you feel welcomed! Our room was very clean it felt like a high end hotel at a decent price. I did not like that you were able to hear people on the room above and adjacent. It wasn’t too bad but able to hear them when sleeping was the only complaint I have. It happened maybe 5 or 6 times during our 24 hour stay. Otherwise it was good. I would stay here again.

Right on the beach with ocean views. Staff was friendly and helpful. No boardwalk right in front of the building so you could listen to the waves crashing while in your room. Room service wasn’t terribly expensive and was also quick. We will be going back.

Check in was at 4 Wasn’t checked in until almost 5 It almost felt like they shoved us in to the in house restaurant while we “waited” for the room to be cleaned The cocktails we orders were literally champagne and ice in a cup. It was let down after let down. Don’t get me started on the salty pool and the smell of human waste when you try to enjoy the view of the ocean on the balcony.

Every thing good it just the cooks burned are chicken and I managed for food over thirty years, rules of thumb if you wouldn’t eat it don’t serve it!! And a waitress took her time setting us !! When she had nothing to do but talk!! The rest of are stay is good

Hotel was nice but don’t think upscale would describe it accurately. The restaurant food was good, service decent, but a lot of supplies, set up things out. Spa was never open. Apparently only open if you book appointment. Loved our oceanfront balcony and room comfortable. Breakfast addition when booking was a good choice.

Dirty room carpets and flies with a bonus of cleaning supplies cart making loud sounds

Beautiful room and ocean view and great hospitality staff! I just finding like the flies outside of my room and a few inside my room :(

Room and view were fantastic. Location was also great. The hotel itself could do with a bit of sprucing up and the valet seemed a bit overwhelmed at times. All and all, was a great place to stay!

We absolutely loved our stay here. Ocean right out our balcony, fabulous food, we wish we could have stayed longer!

It’s places like this that can spoil you for the next vacation. The room was so comfortable, the location was perfect and the service was exceptional. Thanks to the staff for a wonderful couple of days away. Wouldn’t hesitate on staying again.

Room is very clean and super spacious with nice ocean view. Front desk staff are very pleasant and friendly. Tracey in the front desk is truly exceptional. She is so kind and goes above and beyond to make sure customers can have the best experience possible at the hotel.

Staff is as wonderful as always

She wanted beach I got her beach and great location

Donnell is the most kind, thoughtful, helpful employee I’ve ever met in the hotel business. This hotel is so clean and beautiful. The rooms are spacious and newly decorated. The location is absolutely perfect right on the beach. I loved it!

Absolutely phenomenal stay here. The service, the amenities, the walkability, and the beautiful beach made it such an amazing vacation.

If you are looking at staying ON THE BEACH, this is a hotel that will not disappoint. Unfortunately there were No Swimming signs as soon as we hit the beach (no issue of the hotel itself). Walking the 1500' pier was a must. Quiet hotel in a safer neighborhood. Unless you valet, your only option was to park on the street. Very nice staff that was helpful and friendly. A little disappointed with the pool, but you are ON THE OCEAN so why do you need a pool anyway. Have fun and soak in the rays!!!