Friendly staff. Clean rooms

Very spacious room, very polite and professional staff, breakfast with good quality and variety. Hotel location excellent, due to proximity to the city centre.

Very clean, spacious, well located. We loved our balcony and the comfortable beds.

It was such a great stay for us. All the staff are friendly and very welcoming. Benedict and Natascha’s front desk skills were topnotch! The view in our room was amazing! Highly recommended place to stay in St.Moritz!

Great location!

Loved this place, we only regret we didn’t spend more time there. Perfect location and excellent service.

This is a nice hotel. I was surprised there was only one choice of pillow, a duvet only with no top sheet, one bottle of body wash/shampoo combination in the shower; just missing extra perks/considerations found in other hotels of comparable price. An outside bar right below our window was fun to see and definitely hear. Skiers were chatting and drinking, having a good time. It was fun at first to witness, but the loud, repetitive pulsing techo-beat was tiresome after a while. It did stop at 9pm, so we didn't have to use the courtesy ear plugs provided.

FIRST ROOM HAD BLACK MOLD AND 2ND ROOM WAS SO NOISY. STAFF WAS FRIENDLY AT CHECK IN BUT THERE WAS NO SERVICE IN THE EVENING AFTER 9PM AND F0R $500 ROOMS THATS RIDICULOUS

The Hauser is a great option for enjoying St. Moritz without spending thousands a night like you could at the Palace or Kulm. The service is top notch as is the location to the mountain. Benedict especially was a huge help the whole way and the staff at the Hauser made my experience top-notch. My only small comment was the design of the showers and water escaping. Space is very valuable in a town like st. moritz and overall, the rooms are designed to give you the guest maximum comfort in the limited space provided. Would highly recommend. The free breakfast is excellent and they also offer hot items for reasonable prices (i.e. omelettes).

Perfectly located near everything including access to the ski hill. Great rooms and superb breakfast. The room was very hot with no option to turn off the heat in the bathroom so we slept with the window open, losing lots of energy.

Hôtel was amazing but either hotels.com didn’t pay them or they charged me twice. I f ft isn’t have time to argue or look for my email as I had to catch a train but I will pursue a refund

I had a lovely stay! No complaints at all.

Benedict & Christina at reception were very welcoming & helped us out with adapters & other queries. The complimentary shuttle service to & from the train station was fantastic. Our room was spacious & clean & buffet breakfast was great. Would stay again.

Good basic accommodation, great location, lift and bus passes included on arrival. Great food in the restaurant.

Very nice hotel close to everything, The staff was very helpful. Good breakfast and a nice restaurant on the first floor of the property. The small size of the room and has no air conditioning but for us the weather was nice, so it does not matter. Good place to stay 👍

We booked 2 single rooms at the Hauser in May23 for 1 night. Rooms: The 2 single rooms' size were good. Thanks to the hotel, we were delighted when we found out that our rooms were next to each other on the top floor, it was quiet & the sleeping quality was great. Inside the rooms, I liked the TVs, which were direction adjustable & have YouTube! As for the rest of the room, everything was basic & looked like from the 90s. The bathrooms were a bit aged (very white), but at least it's clean. The shower door wasn't wide enough, so all water would spread out on the floor regardless of how careful we were. One of the bathrooms was quite tiny - you had to shut the bathroom door in order to use the basin. It's worth mentioning that there's no minibar or kettle in the room & the room keys were not the usual electric cards. Location: It's about a good 12 to 15 mins walk from St Moritz station, but you'd have to know where to go, i.e. it's easier to walk through the car park & take the escalators. Good location, Coop is also just 2-3 mins walk from the hotel. Service: The lady at the reception was very welcoming, friendly, helpful & cheerful. The hotel granted our requests to allocate 2 rooms on the top floor together, in a corner by ourselves, which we felt very grateful for. Staffs throughout the hotel were very friendly too! Breakfast: Continental breakfast buffet style. Foods refilled quickly, but with limited choices & the breakfast was actually very average. A mixed bags review.

I’m staying here for 4 nights, it just take a while to arrive to the hotel. The staff are very nice and willing to help during my check in. The rooms are in good condition. As I’m living in 4/F floor, i have a good view from the window. Besides, the food in the restaurant are delicious and I had been there twice during my trip.

The property prides itself in making good use of locally sourced materials and food. The hotel is drilling 8 boreholes so that it will eventually be heated by geothermal energy.

Very central location. Parking on the premises. They let me use it after checkout when I was skiing. Walking distance to ski lifts. Easy to find. Friendly staff. Good restaurant for dinner, but basic breakfast. Will use it again if returning.

Great location, and facilities. The breakfast is just average, paid an extra CHF 6 for a tiny omelette. Our room was super hot, snowing outside and we had to open the windows. No fridge in room.

A delightfully appointed hotel. Bed was a bit tight right up to wall.

FURNITURE MADE FROM LOCAL WOOD

Great room. Hotel will drive guests to train station on request.

Good location, friendly and helpful staff, good breakfast, free shittle to and from rail station

Friendly staff, very clean and has a very good breakfast. The restaurant also has good vegetarian dishes. They picked us up at the train station and dropped us back. Overall, a great place to stay.

No ac but it gets cold at night. Great location.

Cute little hotel conveniently located.

What a pleasant surprise. We just popped in passing through but just loved our hotel and it’s proprietor. Eco friendly, fashion forward, well planned and run. Now that we know where to stay, we want to return to St. Moritz and stay longer.

Hotel in a good position in cneter of city ! Happy place to stay !!!!

Awesome hospitality

It was amazing and nice stay. Staff is polite and cooperative. Service is good. They have transport arrangements to drop guests at rail stations at free of cost.

Staff are top rate, best we have experienced for a while. Great location and lovely hotel. We dined in the restaurant, spectacular service and food. We even got treated to a choir performance in the restaurant! Simply wonderful.