Whilst we enjoyed our stay at Dreams but the hotel does not have a 5 Star feel about it. The building itself I has a somewhat dated appearance and does not exude the luxury and quality that we expected. We booked b&b Preferred Club. Our room was fine with a balcony overlooking the pool and sea. The daily included drinks and snacks were welcome. The breakfast buffet was plentiful and varied but table service for hot drinks was a little lacking. Many bowls were chipped and we noticed numerous dirty plates. The main pool area is a little tired, many parasols are ripped and/or damaged and some unusable. The sunbeds are cheap plastic ones and some dirty from spilled drinks etc. I was surprised there was no waiter service around the pool for a 5 Star hotel but no problem for us. We tried the Preferred Club pools but they were not our scene - small, quiet and isolated but might suit others. The Preferred Club lounge provided inclusive snacks and soft drinks all day until 6.00 pm which was a welcome perk though was actually a bit naff. The snacks were basic, the coffee machine was out of action on 3 occasions, the tables not cleaned etc. The evening entertainment was varied and good though the venue is makeshift at the bottom of the main stairs in the bar area. Obtaining a seat with a view is tricky with numerous columns in the seating area. We dined at Marina Rubicon every night so can’t comment on the hotel’s restaurants. We had a good time but would not return.

It is a nice resort but it is not properly run. The staff is doing their best but it is understaffed. The variety of the food is good but the quality is not the best. The evening restaurants are not properly run and the food is ok but nothing special… it could be great under proper management

Very clean hotel and surrounding areas. Felt safe walking on the promenade even into the night. No real noise on the promenade after about 23:30 and our room was always quiet if we needed a nap. Hotel was very well organised. Probably the best shower I’ve had at a hotel, fantastic water pressure and the water temperature remains constant. We enjoyed our meals on site and the staff were really very pleasant. Shops were only a short walk away and snorkelling at the beach was lovely. Thank you.

Excellent hotel. The staff are incredibly friendly and helpful. The luxuries you get with preferred club are great and worth the extra. Perfect location - right by the beach and marina. Can't wait to come back!

Great hotel and staff

Great hotel, only had x1 night but would recommend.

Clean, fairly new…. Preferred club is worth it. All staff professional and friendly. Rooms are spacious. Area is convenient to shops and restaurants. The local beach is amazing in the mornings. Chair reserving continues to be an issue - not a property problem but a clientele problem. Don’t be that person! There are plenty for everyone especially if people don’t leave their towel suntanning for three or four hour stretches.

The cabanas are in the wrong place - they should be at sugar reef, the pool bar is overrun at busy times and can’t service the cabanas where as the bar at sugar reef is very quiet and would be ideal for servicing the cabanas