This hotel is overall good and was pleasant enough however this hotel leaves you slightly underwhelmed. For instance the lobby area is large and has a beautiful large decking area on the 7th floor offering panoramic views of the coast line and Turkey. This should be utilised as a bar, seating area where drinks are served to guests and should be a focal point. The reality is that it isn't used at all. No tables no chairs, no way of sitting out and enjoying the views, space. Furthermore the pools are small for the size of the hotel and could benefit from an additional pool instead of the Tennis court and basketball court which gets very little use. Housekeeping was good however lacking in attention, no refills of the shampoo, conditioner, and body lotion meant we ran out half way through the break. Waiter service and means of calling for drinks at poolside would be appreciated. Terrible Taxi service to the old town frequently having to wait fat too long for a taxi and when they do come all too often you are faced with taxi drivers placing several grps in the same taxi and charging each grp the ae fair. This is unacceptable and the reception desk seem to think this is acceptable and do nothing when a complaint is raised. The majority of guests use taxis to go to the old town, the hotel knows the problem so provide a frequent and regular inhouse shuttle service. Problem solved. Breckfast is basic the cooked breckfast is barely edible.. Overall I wouldnt choose to stay here again.

Excellent place, good International clientele. Only the elevators need improvement. We had a great time.

The staff were very helpful and friendly, and the sunset terrace is astonishing as the sun goes down.

Very clean and friendly service. The actives were great . The only comment was that jacuzzi was very basic . Apart from that it was a lovely stay .

Great value luxury hotel

Great facilities, loved the pool and the food. Was a little disapointed with the room as we found it out dated in comparsion to the rest of the hotel. One of the electric sockets was hanging out the wall aswel , Most staff were friendly and welcoming. Pillows were too soft but got them changed. Housekeeping staff were nice, helpful and made our stay better. Air con can be a bit nosy. Balcony could have been better as you look foen on ur neigbour below and dont get a full view of below on the one we were on. Otherall was very satisfied with the hotel and facitlitys . Would recommend.

The service, staff and amenities were great. The room was a big old and very small tiny closet. The private beach was a great add on. The pools were great. Overall a great experience and we had so much fun

Excellent position, extremely friendly staff, despite the large size and amount of people, there was always enough personnel to help with your needs

Very well kept facility Elevators a pain

Clean and comfortable hotel. Wide room, balcony and all common areas,Made a great stay. Well supplied bar.

Great 👍

Nice!

Nice hotel

It is our third time in Rhodes and third time in Sheraton Rhodes. It has been a very comfortable stay every time ! Very easy to access the beach thru the tunnel under the busy road. We love sitting on the terrace and watching the amazing view and wonderful Sunset. The staff is always helpful with a smiling face. Especially, Derya, the receptionist, has been very helpful, always very attentive to our needs. Derya definitely contributed a lot to our Sheraton stay’s being a memorable experience. We also thank Anna and Seva for their welcoming attitude. Thanks !

We stayed 6 nights with kids and grandkids. We enjoyed it very much. Nice pool area, great breakfast buffet, good exercise room. About 10 minutes by taxi to Old Town Rhodes. All in all, a very pleasant stay

We did book a Garden View room but did receive an upgrade to Sea View room upon check-in. Thank you!! Unfortunately, the wifi was very poor inside the room. We informed reception and even a technician came but eventually it wasn’t (or couldn’t) be fixed. Also, the master switch to switch off the main light, switches off half off the power sockets. The technician fixed it with extension cables. Thank you!!! We were pretty disappointed with the breakfast. Coffee was not tasty (filter and also machine), scrambled eggs made from powder; fried mushrooms were canned mushrooms; not one decent dark bread was offered; fruits and vegetables we tried were not tasty; and overall the same selection every day. most of the staff was wonderful.

We were very happy with the Sheraton Rhodes Resort. We had a spacious sea view room which was very nice. The staff was very friendly and very helpful. Breakfast was good and again the wait staff very attentive and friendly. We stayed here for 5 days and had a great time.

Stayed for 5 nights, and Overall for a hotel that brands itself as 5 star, we felt a 4 star was more justified. The main reception was lovely but unfortunately it did not reflect on the rest of the hotel. We stayed in a standard room with a sea view, room itself was a decent size and the bed was a great size and comfortable. However the pillows were so worn down and a massive pain to sleep on leaving us with neck pains. Great bathroom and shower pressure was fantastic. One feedback for the pool area, would be to have a member of staff collecting guests empties as tables were always seen to be full. Besides a very rocky/pebbled beach, it was easy access to the beach and the area was lovely.

It was not bad, except the resteraunt food led to food poisoning the first day. In addition, resteraunt staff hD no clue I paid with charge card rather than charge to room.

Great location and beautiful sea views.

Comfortable room. Quite a distance from Rhodes town for sightseeing. Menus at restaurants generally poor, not great choice. Quality and variety at breakfast was poor.

Beautiful hotel

Nice place short cab ride to Old City

Nice hotel

The front desk specifically Elda Mehmeti were very helpful and patient. The Entertainment staff who organized activities such as water polo, volleyball and more were great.

Excellent stay

All good except the food. For Sheraton they should do better with food.

The whole stay was wonderful, it was clean, staff were exceptionally helpful and friendly and was a beautiful hotel. It busied up towards the end of our stay. As with any holiday there were a lot reserving loungers not to show until late afternoon. I suppose easier to address as season kicks off and life guards/ pool attendants on shift.

Everything great, except pebble beach, not sand.

I had a knee injury before I arrived at the Sheraton Rhodes, and the staff were absolutely wonderful and helpful; they provided a wheelchair for our room for the entire stay and were very kind as I had limited mobility. The restaurant staff always accommodated my wheelchair and helped me. I’m genuinely so grateful to everyone at the Sheraton for their kind, considerate help.

The location, views swimming pool options were amazing! Our room was large, clean, and comfortable. One of the best hotels I have ever stayed at. 5 Star plus

Super Nice family stay end October.