Diner service wasnt good at all, food was ok but way overpriced. Room ok. Very run down

Nice property in good location next to historic train station.

Very dated accommodation. Was informed at check-in to come down for dinner when ready as quite relaxed. Went down at 18.45 to be told very busy and had to book a table for 20.00. Food was good but a bit pricey with 10% added for service.

Great location if you’re using the Speyside railway or playing golf at Boat of Garten (BoG). Room was suite like and excellent for two people to easily relax. Two radiators weren’t working and there was no hot water on our last day which was annoying. A 50 minute delay on our first night’s dinner meant we left and eat at Aviemore (not sure why the staff took a booking if they couldn’t cope with the numbers) and on day two we couldn’t get any food after 20:45 and the bar didn’t have any bar snacks (crisps or peanuts). That said it worked for our golf trip to BoG, Grantown on Spey, Abernethy Bridge and Carrbridge golf courses.

I recently stayed at The Boat Hotel and, unfortunately, my experience was far from ideal. Upon arrival, I discovered that the room I had booked was not available due to a mix-up in their system, and I was downgraded to a smaller room. To make matters worse, there was no hot water during my stay because the central boiler required maintenance, which was a significant inconvenience. The breakfast service was also underwhelming and added to the overall dissatisfaction with my stay. However, there were a couple of positives—the hotel is located in a beautiful area, and the staff were friendly and helpful, doing their best to accommodate us under the circumstances. I am still waiting for the promised refund for the room downgrade, but I have been assured this will be sorted soon. While the location and staff were redeeming factors, the overall experience did not meet expectations, and I cannot recommend this hotel based on my stay.

Room very hot everything looking too old and tired eg carpet,linens. bed nearly ok tap ,mirror,broken room needed painted ,hallway carpets patched ,breakfast was good but a little cold latte Luke warm , bathroom was lovely except for the broken tap ,sorry should have been better no lift ,

Lovely traditional hotel with friendly staff. Evening meal was great. A little apprehensive after seeing some reviews, but we had a nice stay.

Excellent breakfast. Staff was very friendly. We arrived late in the evening and upon check in we were given someone else's room. We had to wait for someone to come to make the correction and give us another room. Also, the parking was not easily accessible. Other than that, it was a very nice hotel.

Our suite was lovely if a bit faded. The bed was really comfortable. The main problem was with the staff, there was a lot of very young and very new staff so not a lot of information about the area, or good organisation. The breakfast was chaotic with cooked food being brought before you were finished eating your cornflakes etc, you also had to make your own tea, toast this was not convenient, nor relaxing as a man was tearing around with cooked food with his head down bulldozing through people to take plates to tables. Although the hotel was pretty I wouldn’t stay here again

Lovely Hotel, great Staff and excellent food. Exceeded expectations.

Staff great, working hard. Lots of food options. Bed comfortable but a little small. Recommend.

The most important person in a hotel is the front of house staff, they should greet the guest make eye contact and smile, none of these from the gent at reception. We had 3 rooms booked for 2 nights. We were given keys eventually, up to the first floor with my elderly mom, to find there was already a guest in the room we were allocated, back to reception and the same staff member said ok ! and went off to get another room for us but failed to return, I now had my 85yr old mom sitting on the steps of the stairs. Eventually I had to go back down and get the key of new room, no apology. The rooms were not the deluxe rooms we booked. There was no remote control for TV I mentioned it a few times but it never turn up. The bar ran out of draft beer and cream for coffees. The food in restaurant was adequate. Breakfast was ok. Apart from a very nice clued in Scottish lady red hair sorry I didn’t get her name at breakfast and the operations manager who did try his best the whole staff could do with some training. It’s a nice quaint hotel but badly need staff that are trained. The operations manager did give us our dinner for free which was appreciated but would have much prefereed a smile at reception and the correct rooms.

Very nice

Quite a bit of dust on the carpet beside the bed, also limited choice of draught beer at the bar and drinks expensive. Staff friendly and helpful though.

We enjoyed everything about the Boat hotel. Really a nice surprise, with better than expected facilities. Friendly staff, gorgeous garden room with terrasse and a view. We had dinner and breakfast.. very nice all around. The clientele was also nice. Strongly recommend.

On the internet it looked like a very nice hotel. They advertise With special rooms for dog owners an treats for the dog, not hing of that!!! Our room was on the 3rd floor without elevator, so we had to Carey everything up. The Windows in our room was broken and did not open. The tap in the both room sink as wel as the shower was not working. All together a bad experience, we will never ever go there again.

Upon arrival we were a bit surprised by how much of hotel it was rather than a quaint B&B. It looks like they've seen better days, and have been riding out the haydays with bare minimum maintenance. Our room was a bit stale, nothing extroadinary considering what we've paid at similarly priced properties in the UK. The view was of the outside bins, and prompted us to request another room as it was too disappointing. I will say the upside of this was the amazing staff who were really helpful in addressing our concerns and were able to accomodate a switch to another room with a better view in the same price tier. It was comfortable enough, my feedback would be on better coffee in the room rather than nescafe sachets and better water pressure! The restaurant was lovely and the breakfast was decent, same advice here with better coffee. The staff again were amazing, and friendly, and remembered us which made our trip feel more special. All in all, it was what you'd expect but the hotel is desperate from some love!

All ok but would have been better if the chap checking us in had managed to crack a smile! Was he having a bad day or does he just not like being in hospitality? ALL the other staff were lovely especially Milli!

I stayed for two nights while on business. The hotel was recommended to me by a colleague living in the village. It was delightful, traditional and reminiscent of old-style architecture and service. Amazing community garden and steam railway station next door. We ate in the hotel and the food was delicious - compliments to the kitchen! It was no surprise to me that the restaurant was full on a Monday night. Early starts meant I left too early for breakfast service. I only wish I could have spent more time enjoying the hotel. Wholeheartedly I’d recommend The Boat.

Our room was very good.

Pretty good with a few wee quirks. Shower in our bathroom room 104 took up 50% of space and position of screen very easy to knock against. Breakfast arrangement could be improved as position of cups glasses etc meant a lot of waking back and forwards. Restaurant Food good though not excellent and could be a bit more varied. My panna cotta desert was amazing. Fish dishes reported as a bit bland. Wine very expensive at £28 for lowest priced bottle. All in all a lovely stay but 2 nights enough.

Lovely location, hotel and dinner. Pricey drinks.

Lovely people like always

Nice clean hotel, friendly enough staff

Cute hotel, very accessible to nearby hiking. Food was quite good.

Hotel is in a great location but could do with some updating as showing its age. Service varied between good and poor depending on which staff member served you. Food was average and a little on the pricey side. Couldn’t get parked in hotel car parks. Would stay again due to location.

We had a lovely, 3 night stay. The staff were lovely and the hotel is located in such a pretty village.

The hotel is situated next to the Strathspey railway in Boat of Garten. The presentation of the hotel is very good and gives an impression of a cosy country house. The Scottish heritage is present throughout the hotel and I particularly liked the tartan carpets. The room we stayed in was a Classic Room, number 115. Overall, I would NOT recommend this room for a long stay. We were only staying for one night. The room is a reasonable size and well furnished. It was clean. The bathroom was clean and had good local toiletries. The room was quiet on the night we stayed. As the hotel is rated 4*, I expect a safe and a mini fridge which the room does not have. That in itself is not why I do not recommend this room. Room 115 comes with a garden view, except that the garden view is obscured and totally ruined by the stairs and decking of other rooms. You are also looked down upon from guests on their decking, therefore the room lacks privacy. This is why I do not recommend room 115. In the morning, the breakfast room was light and airy. There was a good selection of fruit and cereals. There was a good coffee machine. There was a wide range of cooked breakfasts and we both enjoyed our selections. In summary, I would definitely stay at The Boat Hotel again, but I would totally refuse room 115, especially if I was staying more than one night. Maybe, I should really have refused it for one night we stayed! We live and learn.

Friendly staff, peaceful area and hotel clean and decorated nicely.

Great stay as usual,food brilliant,room great 10/10

Everybody was very friendly, breakfast was delicious and the restaurant had great food also. Shower could use a little more pressure

Very nice and quaint.