Tv, and refrigerator were not working later to find they were not hooked up after remodel. Phone wasn't plugged in. There was a light switch that didn't turn anything on. No toiletries available. Very little provided for breakfast including rotten fruit.Desk help wasn't sure of breakfast hours nor were we asked how our stay was. Parking lot was a mess with construction supplies. Very unlikely i will ever stay in any Americ Inn again.

Please update the site, including the outside picture, there is no hot top at this location. The breakfast was of rubber eggs, no bread goods, nothing was refilled and the milk was bad and had chunks in it. I understand that you may be short staffed. I have stayed at similar hotels in the same situation and still went above expectations.

This motel is under rennovation/construction. I did see one comment mentioning this, but it was from early August and I thought it would be done. Nope! The parking area was full of dumpsters, stacks of building supplies, etc. as were the hallways inside. A complete mess. The workers were in the lobbby and I had to yell at the desk clerk (who was very helpful and friendly) in order to be heard. We were assigned a room which hadn't been cleaned yet. We were then assigned the room next door which was clean but the desk clerk had to remove some building materials. There were 2 refrigerators and one microwave in the room... none of which seemed to work. The new lamps were still wrapped in plastic and didn't have lightbulbs. The TV wasn't hooked up properly. We eventually figured it out. We had to go back to the front desk for cups and hand towels. I really don't think the staff had any idea what rooms were ready for guests, were still being worked on, etc. We booked this hotel because it had high ratings. I'm sure at one time it was just fine, and I'm hoping it will be again. but it's not now. Oh.. several people mentioned the lovely breakfast. No... it was awful. Dried up scrambled eggs.... only a few pieces of bread to make toast, etc. Plus -- the beds really WERE comfortable, as a few reviews mentioned. But really.... if you are looking for a hotel in Cedar Falls, Iowa... keep scrolling.

They were doing some remodeling but on a whole everything was great.

Was not made aware of major construction going on at hotel. Also room reserved was also no longer available due to the conversion in process and a lesser grade room was offered instead. Room did not have amenities book (I.e. refrigerator). I had booked the same hotel last May and it was prior to any construction without any issues.

It was under construction while we had our stay - but considering that is was very clean and comfortable - when construction is complete it will be very nice.

Under constriction- terrible breakfast. Stuff sitting all Over lobby- why not close until finished or reduce rates?

This was a complete fraud hotel. This hotel was not the one in the picture. It had mattresses debris, furniture tarps on the roof. It was dirty, and the vents in the room had so much dirt in them that it was blowing out through the vents. I need to be refunded for this terrible day.