There were some positives but unfortunately, the negatives meant that our overall experience was poor. Positive 1. Location of the Hotel 2. Staff at reception helpful Negative 1. On check in, we let them know we were Gold Expedia members and so they said an upgrade was available and we could swap rooms once it had been cleaned. After returning from dinner, we were told that the manager had now said this wasn’t possible even though an empty room was clearly available. 2. The rooms were tired and worn. Need an up dating. 3. The safe in the room was in a cupboard that didn’t open. We asked if they could change our room as we didn’t want to leave our valuables lying around. They said no and offered we left it with them at reception. Something I’m sure no-one would feel comfortable to do. 4. Dirty pillow case and towels. These should be checked prior to guests using them. That said, when this was raised with reception it was addressed immediately. 5. Housekeeping was a big problem. On the first day, the rooms weren’t cleaned until 5pm in the evening. As we were heading out on day 2, we asked for the room to be cleaned earlier but got back at 4pm to find the room still hadn’t been cleaned. We had to ask reception for new towels to be brought to the room which took a while to arriving. By this point we were feeling quite frustrated. When we raised these issues to the manager, she shrugged it off and said she didn’t see what the problem was. Wouldn’t stay here again.

Perfect hotel to stay at if you want to walk around Klaipeda. Very authentic and rustic atmosphere but with all the necessary modern amenities. Staff was very friendly and helpful

A fabulous location in the Old Town. There is no onsite parking but it can be arranged by the hotel for €10 per night only 2mins walk away. We felt the hotel furnishings etc were starting to feel a bit dated. Breakfast was adequate but not as good as other similar hotels in Lithuania

Friendly staff. Large room

Nice room, excellent breakfast.

Very Pleasant stay in this hotel

Friendly and helpful staff.

This is a charming facility with very helpful friendly staff who facilitated arrangements for us, including organising and paying for a taxi to meet our ferry. While the room was a little tired it was comfortable and warm. The hotels location is well located in the old town.

Very nice hotel in the heart of the old city! 3rd time we have stayed over last the 6 months! Really nice breakfast! Great location !

Very nice hotel in the heart of the old city! 3rd time we have stayed over last the 6 months! Really nice breakfast! Great location !

Great location, friendly and attentive staff, big rooms. Will stay again next time I'm in town.

Veldig sentralt hotell. Hyggelig betjening. Fint med bar/spisested i samme bygg. Godt renhold, noe enkel standard.

The room was not nice, size of a cupboard and with low ceiling because of roof, look through the window to a wall, room was dark. Had to pay extra for parking. Food was very tasty, room service was good, staff friendly and helpful. For this high price, too many extra fees.

Nice

Great location, very comfortable room and amazing breakfast.

Great location, very comfortable room and amazing breakfast.

Nice 4 star hotel. Could make some upgrades. But still in good shape. Some rooms on 4th floor habe low sealing. Good location.

Nice 4 star hotel. Could make some upgrades. But still in good shape. Some rooms on 4th floor habe low sealing. Good location.

Hotel located in old town of Klaipeda. Many good restaurants around hotel and one of them right in the hotel. Staff very friendly.

Everything was great. Breakfast was good, bed was soft and comfy, staff was polite and helpful.

Nice and spatious room at a good central location. Breakfast good too.

The staff was friendly. The room was nice and clean. The bed was firm and incredibly comfortable as were the pillows. This was a quick little trip for us and we just needed a place to lay our heads. We didn't spend much time in Klaipeda, but if we had the location would have been absolutely perfect to explore the old town. I would definitely stay here agian.

Great hotel in a fantastic location in the heart of the Old Town. Only a few minutes easy walk to the Old Ferry Terminal so ideal for visiting the beautiful Curonian Spit. Nice breakfast, lovely friendly, very helpful staff and a very spacious and quiet room.

Great hotel in a fantastic location in the heart of the Old Town. Only a few minutes easy walk to the Old Ferry Terminal so ideal for visiting the beautiful Curonian Spit.Nice breakfast, lovely friendly, very helpful staff and a very spacious and quiet room.

Very nice smaller hotel in the downtown area. No gym or valet, but that was not a big deal didn't expect one. They advertised parking was free but had to pay E4 ... again not a big deal. Overall I would recommend this hotel.

Very good breakfast. Nice surroundings, especially during Christmas time. Bathroom could be renovated more stylish.

Hotel was very well-located in the Old Town and enjoyed walking around the cobblestoned streets. Many great restaurants and bars situated nearby. Breakfast buffet was nice and hearty though the egg dishes could use a little improvement. Rooms did seem a little worn and dated. Bathtub/shower also seemed a little treacherous getting in & out of and do not remember it being outfitted with grab-bars.

Nice, old hotel. Location is perfect for restaurants and bar hopping. I really enjoyed the breakfast, as well.

At the center of Klapeda's old town but still quiet and relaxing.

At the center of Klapedas old town but still quiet and relaxing.

Fantastic hotel with great restaurant and free breakfast in the heart of old town. Hotel staff assisted with a birthday surprise and were very helpful throughout our stay. Air conditioning worked efficiently and internet was fast. Clean and comfortable!

Fantastic hotel with great restaurant and free breakfast in the heart of old town. Hotel staff assisted with a birthday surprise and were very helpful throughout our stay. Air conditioning worked efficiently and internet was fast. Clean and comfortable!