I love everything about this hotel. The design is elegant, minimalistic, and timeless. The grounds are stunning; the pool view alone is worth a visit. The thing that really makes the Alila stand out, though, is the staff. The service is impeccable. Everyone goes out of the way to make sure you’re taken care of, but the thing that sets this hotel apart from other amazing hotels is that it comes from a place of genuine care. The people who work there seem to treat looking after others not as a job but as more of a calling. It’s extraordinary, really. I think it’s part of what makes you feel so relaxed while you’re there. At the risk of sounding hyperbolic, I’d say that staying at this hotel is positively soul filling. It’s one of my all-time faves.

What a wonderful hotel, super staff, fantastic food, elegant design

The pool's staff was unpleasant and rude.

Beautiful property, but uncomfortable mattress. Some areas are showing their age. Staff are excellent.

Beautiful property, but uncomfortable mattress. Some areas are showing their age. Staff are excellent.

Amazing 4 night stay. All we wanted was quietness and serenity in beautiful surroundings, we certainly got what we wanted.

Amazing 4 night stay. All we wanted was quietness and serenity in beautiful surroundings, we certainly got what we wanted.

The staff was so wonderful and so helpful ! The pool and the gardens so beautiful and so relaxing.

One of the best resorts in Bali.

Idyllic resort, delightful staff, scrumptious food. Hard to leave the resort as it was so heavenly. An absolutely beautiful eight days. We have decided to return next year.

Amazing staff, amazing grounds and amenities, a fantasic place to relax or to use as a base for lots of activities. Only wish that there were ceiling fans, mosquito nets, or something so that we didn’t have to sleep with the AC.

Pretty view over the ocean. Nice traditional breakfasts. The cooking course is incredible!!!! Staff are lovely. The rooms are probably a little outdated.

Pretty view over the ocean. Nice traditional breakfasts. The cooking course is incredible!!!! Staff are lovely. The rooms are probably a little outdated.

I stayed superior room and suite. Superior room was adequate with spacious outdoor sitting area. Suite was a fantastic with sea view, huge balcony and big bathroom. Hotel ground, huge swimming pool, restaurant and bar were absolutely beautiful right by the sea. I was happy that my toddlere was able to run around. Hotel staff were calm kind, attentive and always smiling. It was one of the impressive resorts I stayed. Highly recommend

Absolutely gorgeous resort and friendly staff. Will definitely return and recommend to others.

The service is brilliant and there are lots of lovely extra touches. The (free) yoga and tai chi sessions were great, it was only my boyfriend and myself taking part both times. We watched a movie outdoors on our first night, had (free) tea and cake by the pool every afternoon. The food in the restaurant is superb; breakfast, lunch and dinner! We did the snorkelling excursion which was lovely and they had a picnic breakfast waiting for us on the boat when we got out of the water. Easily our favourite hotel ever. Can't wait to go back!

The service is brilliant and there are lots of lovely extra touches. The (free) yoga and tai chi sessions were great, it was only my boyfriend and myself taking part both times. We watched a movie outdoors on our first night, had (free) tea and cake by the pool every afternoon. The food in the restaurant is superb; breakfast, lunch and dinner! We did the snorkelling excursion which was lovely and they had a picnic breakfast waiting for us on the boat when we got out of the water. Easily our favourite hotel ever. Cant wait to go back!

What we were looking for: Secluded, relaxing beachside resort for a young professional couple.Pros:Seaside location with lovely restaurant setting overlooking the ocean and fishpond;Spacious pool and ample deck chairs to relax bedside during the day;Attentive staff, who respond to and act on feedback;Palm tree studded grounds look great lit up at night;Plenty of restaurants in nearby Candidasa accessible by free shuttle that both the restaurants and hotel provide;Hotel arranged snorkeling trip was great.Cons:Dated-looking grounds and room fittings;Superior (downstairs) and deluxe (upstairs) rooms are essentially identical save for level;Neither room type has curtains, important for privacy given they all look out onto the pool (management tell me these are to be installed);Cold breakfast and lunch from the in-house restaurant - cold nachos, cold eggs, cold steak - unfortunately this happened again even after we spoke to staff;Construction noise beside the pool (ocean bar being built Oct 2017);In-house restaurant expensive by Australian standards;Expensive hotel washing service unable to remove usual stains or smells from clothes;No usable beach to enjoy.Overall: Not what we were looking for. Hard to recommend.

What we were looking for: Secluded, relaxing beachside resort for a young professional couple. Pros: Seaside location with lovely restaurant setting overlooking the ocean and fishpond; Spacious pool and ample deck chairs to relax bedside during the day; Attentive staff, who respond to and act on feedback; Palm tree studded grounds look great lit up at night; Plenty of restaurants in nearby Candidasa accessible by free shuttle that both the restaurants and hotel provide; Hotel arranged snorkeling trip was great. Cons: Dated-looking grounds and room fittings; 'Superior' (downstairs) and 'deluxe' (upstairs) rooms are essentially identical save for level; Neither room type has curtains, important for privacy given they all look out onto the pool (management tell me these are to be installed); Cold breakfast and lunch from the in-house restaurant - cold nachos, cold eggs, cold steak - unfortunately this happened again even after we spoke to staff; Construction noise beside the pool (ocean bar being built Oct 2017); In-house restaurant expensive by Australian standards; Expensive hotel washing service unable to remove usual stains or smells from clothes; No usable beach to enjoy. Overall: Not what we were looking for. Hard to recommend.

1. This hotel is / hours away in a rural area with little nearby activity 2. There is only one restaurant for breakfast and dinner 3. This is Ocean front and not beach front 4. Pricey for the status of the place 5. Rooms r small and bathroom needs work

1. This hotel is / hours away in a rural area with little nearby activity2. There is only one restaurant for breakfast and dinner3. This is Ocean front and not beach front4. Pricey for the status of the place5. Rooms r small and bathroom needs work

Staff were very kind and friendly. We got an offer to stay last night at Alila Ubud which was relley fun. Facilities were Well maintained but old. Air conditioner was weak and noisy. On Expedia web site, transport service between airport was "US$45 for round trip" but actually charged the amount for one way.

Staff were very kind and friendly. We got an offer to stay last night at Alila Ubud which was relley fun. Facilities were Well maintained but old. Air conditioner was weak and noisy.On Expedia web site, transport service between airport was US$45 for round trip but actually charged the amount for one way.

The Alila Manggis is an older hotel on the seafront (no beach) with lovely established gardens and very good staff. The rooms are simple and quite sparse - nice but not large or luxurious but they have everything you need. All rooms look out onto the lovely pool. The food was generally good but we were very disappointed in the Balinese BBQ night when there were just too many guests in the restaurant - cold food, very poor service and not good value. Spa treatments were very good, but be careful with the spa escape package - it was the only item anywhere in the hotel that we saw that was priced in US dollars and not Rupiah - not sure why!

I was initially booked into this hotel for a few evenings... however after the first night I was awarded a full refund. We were upgraded to a "deluxe" room which included air conditioning that is preset by the hotel to not go below 23 degrees, which made sleeping an uncomfortable experience especially as the room is right next to a stagnant water pool and the bathroom window had a gap that allowed the mosquitos to access the room freely. The rooms also look quite old (there were various cracked floor tiles) and offer no real privacy unless you wish to close the curtains (which are basically solid wood doors over the windows). Despite wifi being advertised with the room there was none! except for 1mb download speed and when questioned with the staff they said the speed was low in the area. The facilities are average with space by the pool or dine at the hotel's restaurant. Unfortunately if you want to relax elsewhere in the resort there is nowhere else to stay unfortunately unless you count the lobby. The view from the "beach" is of massive tankers on the horizon and a burnt out shrine covered in tarpaulin, I use the term beach loosely as the stretch of beach is tiny and visually in accessible from the hotel itself. On the plus side the food was pretty good when compared to other resorts. But that was about it.....

Amazingly serene and beautiful setting on East coast of Bali; simple rooms with super comfortable beds and wonderful sea and pool views from large balconies or ground terraces. Breakfasts and dinners were of a very high standard and served by super friendly staff. Meet and greet at the airport was more like Hide and Seek - but I have forgiven them for that slip up! Overall very good value especially given the great rate I got on Hotels.com

Lovely hotel in a part of Bali more reminscent of the old Bali.

An amazing ambience at this hotel. My daughter and I were treated like royalty. The service was far superior to any of our stays on the island. The restaurant food was 5 star quality. The Alila Living shop was just beautiful and the costumer service was excellent.

We had an amazing experience with this well-designed hotel which has all the amenities and activities that one would like, eg, spa, cycling, yoga, jogging, etc all at friendly prices.... Alila ensures you will never be bored with their wide-ranging activities. We did the snorkelling trip and it was simply fantastic! The friendly, ever so helpful and chatty staff gave the stay a more human touch. A lovely experience indeed!

Wonderful service, staff very polite, restaurant A1 quality, small but clean rooms, good gift shop with body products made locally. We have stayed there four times now and keep going back when we visit Bali. It is a quiet gem. Lots of things to do if you want eg trekking, snorkelling, yoga, cycling, cooking, visit to Ubud and then elephant park etc or just sit by the pool and look out to the bay view.

There could not be a more responsive, kind or willing staff. The property, however, has aged and is in dire need of a renovation. I was very surprised by the high ratings (Jetsetter, SniqueAway, etc.), surmising it is a reflection of the terrific staff's efforts. Having back problems, I awoke nearly unable to move due to the horrible condition of the mattress. There are no comforters, bedspreads, etc. Nothing sets the rooms apart, indicating it is in the luxury category where it is ranked. (Luxury demands extras, and there are none). The sofa is a cheap indoor/outdoor foam form placed upon a concrete platform (as is the bed), with a hard bolster pillow. There are no accessories, in-room amenities, etc. I had only 2 TV stations, and the reception was so poor the images were difficult to make out. While I was not in Bali to watch TV, it is important to keep up with news. The spa is one of the small hotel rooms, which one enters from the patio door instead of the front door. This does not evoke much of a spa atmosphere as compared to luxury properties. Massages are conducted in a hut near the beach. Initially, I was delighted. Unfortunately, I learned this is where the local children play. Don’t have a treatment on a weekend or after school hours if you are seeking quiet or hope to focus on the ocean's waves crashing upon the beach. I felt I was on a playground. This is an 'old' Holiday Inn (facility) with a team poised to conquer the Ritz Carlton.

We stayed for two nights at alila and it was fantastic! We didn't have to go out to search for food outside the resort as the food there was very delicious! rooms were clean and spacious, the swimming pool was big and beautiful. We did a spa treatment and it was authentic Balinese massage,very comfortable. The surroundings were quiet and peaceful and we had a great getaway from the hustle of city life