Staff were helpful. Hotel is very big and a bit/very tired in places and a bit weird. Breakfast was awful - burnt scrambled eggs, and weak coffee had to abandon it..The Spa was good. As it was a one night stop over it was fine. Would have been disappointed if staying for more than one night.

Old and not renovated. There were the time standing still.

Hotel Splendid is an excellent hotel in an excellent Dax location. Many restaurants and shops within 2-5 minute walk, the hotel was classic art deco design. Very comfortable, modern bathroom, nice towels. Will return

great spa, great breakfast. The room nice and big but could use a bit of updating. Overall, a very nice stay.

I don't have any negative comments. I loved how everything looked from the outside to the inside. Exactly like the pictures. 👌 Such a beautiful and relaxing place. ✨️

First and foremost, I must commend the aesthetic appeal and convenience of your facilities, which significantly enhanced my stay. The property's beauty and the array of amenities available were truly impressive. However, I would like to bring to your attention an incident that occurred during my visit, which somewhat marred the otherwise pleasant experience. One early morning, I requested a cup of coffee and was informed of a $3.00 charge. As I did not have my wallet with me at that moment, your staff kindly allowed me to sign a receipt to add the charge to my room bill – a gesture I appreciated for its convenience. Unfortunately, the situation took an uncomfortable turn later that day. As I was preparing to leave the hotel for the day, I was approached by a staff member in the lobby who insisted that I needed to pay for the coffee immediately. This occurred in front of my colleague, and I found the manner of approach quite embarrassing, especially considering that the charge had already been billed to my room as per the earlier arrangement. I understand that policies regarding payments must be adhered to, but I believe this situation could have been handled with more discretion and professionalism. A simple reminder at check-out or a more private conversation would have been more appropriate and less embarrassing. I hope this feedback is helpful in further refining the guest experience at your hotel.

Let me just start by saying that this used to be my favourite hotel in Europe. The art deco, the size of the rooms, the quietness yet grandeur of the hotel plus it’s quaint location made it special. However, this time, the room was quite small, looking at the back of the building and most importantly the carpet was full of stains. Very visible stains. It was not worthy of a 4* rating at all. Add to that, the fact that there was no hair conditioner in a spa hotel, the bed throw didn’t seems to have been washed, and the walls ans cupboards were in need of some repair, I was disappointed. This hotel has primed in its attention to detail as well as the surroundings. But this time it failed. Also, the road to the hotel was closed. There should have been a message from the hotel to let us know ans at least an offer of help to carry the luggage up a long way up stairs etc. unfortunately there was no message and no help.

Beautiful building , spacious room, great spa