Other guests were noisy and slaming door all night.

The stay was very bad No room service No toiletries, they didn’t even gave water to drink

Comfortable and affordable. Great central location for southern Ontario travel. Wish the breakfast was more than a boxed lunch style

I've been many times to your motel and the last time was quite a deception. Even though I had paid for 2 nights before getting there, when I got there, they charged my an extra night. The next morning, after checking with my credit card, I asked the receptionist to refund me for the extra night, to which she refused mentioning to send an email, which I did immediately. To date, no return from you for a refund.

Service is very bad and the elevator can’t use when you from upstairs to the ground, so every time we had to use the stairs which is far from our room and the stairs have a smell badly. In the room no coffee machine, fridge and microwave. The heater doesn’t work well and felt cold at the night. The FREE breakfast is a bagel and an apple which you have to wait a line to pick up from the front desk. Overall I wouldn’t recommend to go there.

You guys need to fix your thermostat issue. Complains re this go back 7 years. Set the temp at 18, went to work and 8 hours later when I came back, the room was a stifling 27.

It was a short stay with a late airport arrival- the front desk clerk had zero personality, spoke 8 words to me, the elevator only went up, not down- the rooms are rough and dated and they “tried” to make it look like a renovation, there were blood stains on the bathroom walls and shaving cream all over the shower curtain- you get what you pay for.

I arrived at the Motel 6 Burlington at 02:15 am. The doors to front desk were off and no signs of an employee seen. I called front desk of the hotel and it went to voicemail. I was informed by 3 men who were drinking at the entrance if anyone from the hotels there. I was directed to small cashier's window. Under the blinds as NOT wanting guests to see inside. It's now 2:35 am. Yelling hello into the room, FINALLY an employee emerged who looked annoyed. Upon checking my reservation, which I paid IN ADVANCE, i was admitted. The men outside looked like alcoholics and drug addicts, dirty, and scabs on their face. The 2nd floor smelled like cigarettes and booze. My room's window was open, the room was cold. I wasn't able to set the thermostat. The wall above the headboard was disgusting as something was sprayed across it and hadn't been cleaned. I slept in my clothes on top of the sheets. In vacating my room the elevator on the 2nd floor was broken and I had to carry my luggage down the stairs. Upon seeing the state of the morning staff, I checked out without a word. Don't recommend this place for women, children or the disabled. Not safe as a facility, or by other guests. I asked for a room in the safer part hotel. He suggested the 2nd floor knowing the elevator was broken. Or he was negligent. If a fire or other emergency occured, I can only imagine how perilous on that floor was. You can go up, but not down. There was only one. I'll never stay at Motel 6 again.