Hotel was very friendly and also were flexible in putting on an early breakfast one morning at 5.30am that was excellent

The facility was very modern and cosy at the same time, which resulted in a luxurious yet warming atmosphere. The staff was also really nice and easy-going: when we accidentally checked-out about one hour late they didn't charge us extra. Furthermore the breakfast buffet was really well-organised and extravagant. There was a chef freshly preparing pancaces, eggs, waffles or omelette on the spot. Also there were lots of details and extra's to add to your plate such as fresh cacao for the coffee and lots of spices. All with all it was delicious and a really pleasant suprise. The parking facilities around the hotel are limited to free parking at night or for a €3-15 fee at a private parking space. The Expedia site mentiones a gym and spa, which are not freely accessible.

It's a small town, so you must find a parking lot first or park illegally to check in (not the hotel's fault). Hotel is perfectly located to slopes & restaurants/bars, the lobby/downstairs lounge is large and clean, and the hotel is nice overall. The receptionist was friendly, but she did not tell us about the ski hire discount available through the hotel, or about the ski lockers downstairs. The 1st room (with a view) smelled horribly strong of (animal/human?) urine. They offered to have the maid clean again the next day, but that type of deep odor is not easily or quickly fixed. She moved us to a 2nd room (with a view) which was ALREADY OCCUPIED, so we walked in on people "in bed". The 3rd room (smaller, no view) was a total downgrade, but it was late and we just wanted to go to bed. The jacuzzi was barely warm, the steam room was dangerously hot (people were complaining), and the dry sauna didn't work. Two people started having sex while my husband was resting on the spa lounger... not the hotel's fault, but awkward! Breakfast was fine. Overall a mixed experience, esp. because the hotel is a bit overpriced.

The hotel feels old and very tired. In our room the sink was blocked and one of the reading lights didn’t work and was hanging from its fixing! But the most disappointing thing was the food (and drinks) at breakfast. It was awful. The staff were helpful and friendly though. Amazingly the room rates were similar to the Piolets and Nourdy hotels!!

Good hotel with very friendly staff

The hotel is well situated, the staff are friendly, and the rooms were clean. The food was OK, and the common areas seemed fine although as it was half term all these areas were taken over by kids and families running around - so avoid half term time if you're bothered by this. The hotel is dated in appearance, and our room was very dark to the point where we had to use iPhone torches to see inside wardrobe to find/remove things. Our room didn't have any overhead lights except near the entrance door, and as it (like all of Soldeu) was painted in various shades of dark brown it really was a problem. For this reason alone, we won't sta\yt at this hotel again. Our friends were staying opposite in the very similar Hotel Piolets which we visited (it has a nice terrace bar outside, the common areas are a bit more modern, dining room has multiple buffet areas, unlike the Himalai single feeding station :) The room at our friend's hotel was also much brighter, with overhead lights. So I'm giving it a good score overall, and I suppose some rooms may actually have overhead lights - but just for this reason alone, we'd not revisit it.

Good hotel but it’s tiered and needing some TLC

i don't have time