I dint like the furniture was deried plus they keep change to room but the place need a lot of love.they need more activities,rest open.but they have roched in the room,....but employee there c was nice the only is one lady at the front desk making us loose a day because we have to move to other room that make me real mad but after that it was ok .thank

Room dirty, sting, smells,

Very nice i come back next year

It needs a lot of repairs

The beachfront access was great . The hotel needs a lot of renovations . Poorly cared for and very dated

Rooms are a little outdated. Rugs had an odor. Shower clogged. Overall it was a good price and very convenient.

The best part about this hotel is the pool and beach access. Rooms are spacious but need to be renovated.

The front desk lady wasn’t pleasant when got there. Rug dirty and smelly. First and last time going and there. Not a good experience.

Good

Great experience

Not many options to eat from Monday to Wednesday

Location was good. Our room provided all the amenities needed. Great patio right outside the sliding doors where the Caribbean was a less than 200 feet away. Plan on coming back.

Everything was great pool area great for kids

Nice

Really nice hotel

Dining area and Pool area were what made the trip just okay.

The area and room size are the only positive on this property. It is outdated and not clean enough for the price. Only one elevator works.

Perfect location by the beach.

Are room had cockroaches shower curtain had mold bed linen had hair and sheets ripped very dirt I would not recommend anybody to stay there mattress are no good to many cards for beach room and towels pool was dirty was not a very good experience at all I took pictures of the roaches and everything o have wrote to post it on my Facebook page just alone the mold could get people very sick the room ac also did not turn down so we was cold all night

a/c very noisy, had to ask for towels all the time. cleaning of room not the frequency it should be.

Nice

This property needs to be renovated! Poorly condition

Not enough Handicap parking spaces near hotel.

Is an escape to rest well

Rooms need some upgrades like our king-size bed when you sit on the corner feels it slides to the right maybe needs some tighten done or to be replaced. First day we got there inside bathroom the cover for electrical panel off was just standing on the floor next to it took pictures show the front desk never fixed it both phoens in room never worked i told front desk they did nothing outside on the parking lot there are some metal sewers cover some already broken if someone walks on it they can have there feet slip in and cut them selves . Pools dirty i never saw people cleaning them jacuzzi smell so bad like pee dont even go in. Even the beach needs cleaning send someone to walk around pickup whatever garbage there is laying around. The room i got was a king studio 1 bedroom good size with kitchen livingroom that was good.

Everything was perfect!!! We loved it.

When I first checked in Expedia asked me what I thought and I told them property is tired..needs renovation badly.. roaches in room.. couch with a stain etc..I did not expect the manager to reach out. So that being said they do read the reviews which is good customer service I also wasn't expecting anything from that. Manager gave me an upgraded brand new renovated room. Well they are on to someone really good. Renovated rooms are really nice and they did what every hotel that sits near the beach removed nasty carpets. Hotel rooms should never have carpets. I would like to thank manager and the front desk for your generous offer. I was able to finally sleep on my 3rd night. Rooms are very nice and hopefully entire hotel will be renovated as well. You will succeed if so.. Thanks again we do appreciate it.

Not happy it’s only there Friday to Monday.. Steph was good. But the facility itself. The hotel itself really really needed a deep power washing. I’m actually surprised at Expedia. Not not happy.

I’ve been a guest in this hotel a long side the Embassy suits that right next for since I was a small child and every time my family and I are welcomed with heartfelt treatment. This hotel has been a very close to home type of feel for many years. Most of the time on vacations if we don’t fly to other countries with stay there and it always is a blast. Will always have good things to say about this hotel.

Although we had initially a problem with the AC in our room, and the hotel was packed with people due to a long weekend celebration in PR, the manager (Victor) stepped in and solved the issue allowing us to stay in a recently renovated room... Beautiful! Thank you Victor and to all your staff for the help and understanding... appreciated!

Spacious and comfortable. Pretty too.

For the amount of money spent at this so called resort the best thing was the pool..from the moment I grabbed the dangling door handle that was being held on by one screw I knew I was WELL screwed!!! The lack of cleanliness made me cringe… this place is dated looks like Christopher Columbus made the tile in the bath room. Just getting in bed made me itchy guys with all the money your charging burn it down and rebuild it