We’ve traveled the world in the last 20-25 years.99 % of the time we used Hotels.com for the reservation. For the first time in our long travel history we did not get the room we reserved on the website. And when we travel with sassy, pretentious, easy irritated teens who want each a separate bed ….it’s a big problem. Once at the hotel we’ve been welcomed by a very polite front desk employee who unfortunately told us they did not have two double queen rooms anymore, as we had reserved . They offered us two rooms with one king bed and a very uncomfortable sofa bed. The fuse for disaster was lit. The room were spacious, clean and the beds were very comfortable, but unfortunately we had to use the sofa beds for calming the teen spirits and that sofa bed is an insult for the hospitality industry. As comfortable as the bed was, so bad was the sofa bed. The view from the window was also absolutely horrible (three major trash dumpsters) ….but overall was a decent experience. I am sure if they had respected the reservation with two queen bed , everything would have been perfect. Breakfast was very, very good. I don’t know who to blame, I don’t think it was Marriott’s fault I blame it 100% on the Hotels.com website and their terrible, terrible system and changes they recently implemented ….a total disaster. The investors in this company should be publicly shamed, they simply don’t care. They ruined a phenomenal travel website and app and now Hotels.com it’s a bad, bad, bad joke !!

No issues

I stay here whenever I'm in town. Great staff and accommodations and the renovations are first rate.

The hotel was under renovation and it was very loud. The refrigerators should have a small freezer for convenience. Breakfast was good.

Easy friendly check in. Rooms are updated and clean.

I like everything

Nice moteo, but currently the lobby is under construction

First, clerk did not know if they had a laundry. I said it’s on your website and was why we chose this place. She finds it but machine will not work. We are on roadtrip and this is night planned for this. She said we have to wait until manager comes in at 8:30. There is no way we can do laundry in the morning. We expect full refund.

We passed by for work and stayed 5days. The property is under construction. They started after 10am and the noise wasn't as bad. Due to this there is no pool or hot breakfast. They give you a bag filled with a fruit, breakfast sandwich to heat in your microwave, a muffin and granola bar. Not to bad but they don't tell you this at check in. So if you go and want a hot breakfast (like they advertise) don't go. Other then that the room was clean the staff were nice. Would stay again

Like staff would have liked to get in room earlier nice when construction over made view bad shower curtain dirty staff and made stay better very nice

Did not have room for us

Under construction

While paying nearly $300 for a one night stay, cabel tv did not even support ESPN.

The hotel was very nice, clean, breakfast was excellent

We always enjoy staying at Fairfield Inn. Clean and the rooms are the right size and furnished just right.

It was great, the service was wonderful and the breakfast was really good also.

Excellent stay !

The hotel was enjoyable however our tv did not work.

The refrigerator and air did not work. The pictures on their website is not how it looks. We did not stay and requested a refund. The lady at the front desk was very nice about everything

Will stay there again.

Overall nice but the ac didn’t work well.

It was well located close to our route.

Average stay overall.

This property was very clean and the front desk staff was very nice. The beds were comfortable and the room had no bad odors. The breakfast was good. The pool was WAY too cold and we could not enjoy the 5 minutes we stood in it to our knees.

The staff was amazing; however, I was not happy about not getting the type of room I paid for. I actually paid for two beds not a king bed and let out bed, which was less than comfortable.

Everything good but pillows they need to be better, they are small

The hotel was good, overall. I found the bed pillows too soft...no support. The restaurants around the hotel were awful, even though they are all major brands.

Front desk told me her family problems which was weird. Overall wish I had stayed elsewhere.

Property was easy to get to off interstate and was very quiet and clean. Beds were comfortable and staff was friendly.

Room Comfort: Bed: broken down. All mattresses should be turned (or rotated) at least 2 times a year. Pillows: too soft and retains heat. Room Temperature: AC unit does not hold the temperature. It varied about 3-4 degrees all night. Room was too hot. Bathroom: was clean. Toiletries: Please consider changing to UNSCENTED toiletries. My husband has asthma and I have COPD. Fragrances makes it difficult for my husband to breathe. Fragrances give me a coughing fit that can last 15-20 minutes and a severe headache.

False advertising about having hot tub, no hot tub covered with bricks and table, clean and great breakfast.

We enjoyed our stay. The beds were fine, the bathroom was spacious, & the desk was big with a nice lamp. The chair in the corner was cute, but a lamp and stool by it would have made it even better. They need to fix the shampoo dispenser in room 414. The part that is supposed to stay still (as you unscrew the new pump part) doesn't -- it turns; so the pump won't unscrew to allow usage. The ice maker was not working on the 4th floor, but it was on other floors. We notified the front desk of these issues as we checked out. The breakfast was very good! Scrambled eggs with cheese and salsa as topping options; sausage patties; plain oatmeal with many choices to mix in: walnuts, sliced almonds, cranberries, raisins, cinnamon sugar, & brown sugar; 2 kinds if yummy muffins; bagels; waffles you can make; many spreads for your grains: peanut butter, honey, cream cheese, etc.; juice machine; white & chocolate milk; yogurt; hard boiled eggs; coffee station with regular, decaf, hot water, & iced water. Check in & out was easy and quick and the people were friendly. 🙂 We only spent one night, but it was a lovely place to stay.