Great location

Friday and Saturday they have a DJ in the lobby at night.I am ok with no swimming pool because they are so dog friendly.

I canceled this trip days ago and even paid for the protection. Was just charged the full amount. I want this resolved.

Love the history and decor. Staff is professional but not super friendly but do their jobs.

The Liberty is an amazing hotel right at the Charles/ MGH T stop in Boston. Across the street from the quaint Charles Street walk down to the Boston Commons, convenient to all kinds of things in Boston. Luxury conditions

Lobby great. Hallways and rooms need updating.

Needed to stay close to Mass General - this turned into the most fabulous option!!! Great dining options and the hotel itself is fascinating!! The history of the prison is tastefully incorporated into the beautifully designed space. I’d love to go stay again for fun and not out of necessity. All of the staff were exceptionally friendly and helpful

The billing has never been correct for this one night stay. My credit card was charged the correct amount of $362.65 yet I have a charge of over $400. from expedia on my american express card.

Great hotel easy location and excellent staff. Very well appointed!

Great location. Pretty perfect room. Friendly and helpful staff.

Let me begin by saying that the staff are wonderful here, everyone was kind and friendly. Concierge was wonderful in making reservations for dinner as well as other requests for our room. The maids are very friendly, and the front desk staff are great. I booked a suite with views for the July 4th holiday. The Liberty Hotel is advertised as a “Luxury” hotel. This property is beautiful and it has potential, however, the rooms need more upkeep. The suite that we had was a bit run down. Specifically the entry door was damaged, the couch was very worn, and in general the suite was showing signs of heavy use and age. The view was one of the best we have ever had in a hotel. To continue calling the hotel “luxury,” repair and replace items to keep it up to standard. I should not be able to see the hallway from the other side of the entry door. The bolt lock should not look like it’s been pulled from the door. The living room couch should not look like it’s been attacked by feral cats. These are details that matter, especially when paying so much money for your stay.

It was nice and the staff was great but I don’t think it’s worth the money they charge for their luxury line of hotels, they have nicer hotels at a better rate especially in Boston

I had a nice quiet room on the fifth floor with a view of the Boston skyline. The room was very comfortable and the staff was really helpful. The only downside I found is that it's fairly difficult to get to the hotel entrance by car, especially if you're not familiar with the area.

Beautiful, clean, trendy, and convenient. However our room was above the restaurant I believe and there was banging until about midnight then started again around 6. Didn’t get the sleep I was hoping for. Would definitely stay again but would ask for a higher floor.

Everything was wonderful here from valet to checkin to check out! Always one of our favorite stays.

This hotel was noisy, so much so that they had a security team remove guests from our floor. When we requested a different room to escape the noise, the hotel refused, saying that they had taken care of the problem. There was a loud banging noise outside as well - not sure if it was the air conditioning system or what but it banged every 15 minutes all night long. Location is not good - hard to get to and next door to Mass General. Not good for easy access to site seeing.

Hospital next door meant a lot of ambulance sirens.

All workers were helpful and polite.

Beautiful hotel but failed to tell us there would be bands playing in the lobby both Friday and Saturday nights past 1 am- we've been pretty loyal Marriott people but never again at this one-

Awesome hotel, with phenomenal views of the Charles

The Liberty is a great hotel. We have stayed many times and will return again.

Liberty was beautiful. They had some life music and the restaurants are amazing

The hotel was loud and we were put in a room next to an air conditoner system that vibrated the entire night keeping us up.

Don’t even think about it. Horrible in every way. Bad service, nothing works in the room. Looks old ad dirty. No phone to communicate, they could not instal a phone in 5 nights. Very noisy, you can hear everything from the room next door. House keeping never arrived after asking more than 4 times. Horrible.

Came in for one night for my boyfriend’s birthday and we were welcomed with a glass of champagne, the staff was very nice. Definitely will come back.

I stayed here because it was close to hospital. Very expensive for dining , drinks , etc., but I guess that is what you get in the city.

So cool being in an old jail

did not like escalator was blocked off, seemed crazy not to leave it open to walk up. it was unsightly and pointless,slowed the elevators up by increasing usage. my other complaint was no drawer at front desk to break bills, I had to use ATM to get tip cash(cost me 5 bucks) both small things, but a very easy fix with little effort

good

Third time we stayed. This time the room wasn’t clean and the room felt tried

Very disappointing stay. Hotel operates a night club in the lobby on Friday and Saturday nights. Not one singke staff oerson made us aware. The musuc was so loud, it could be heard clearly in our room and the bass from the music, reverberated through the room. With an early morning surgery at MGH next mirning, this was kess than ideal. If we were made aware I would have stayed somewhere else. We will never be back. Simply an awful experience.

Realky good stay