The staff was informal, the brands of the drinks were modest. The sea was all covered with large rocks. Also, there was a water sports company just next to private beach. The jet boats cause large waves which makes the swimming experience unbearable. To sum up, last year we had a wonderful vacation in another Barut hotel. However this one was a total disappointment.

Staff are amazing. They go out of their way to ensure guests’ satisfaction. Food is very good. Overall very pleasant stay.

Our stay was average. Our expectation was high considering this is a 5* resort but there were some obvious issues in the hotel. Ill list both good and bad points. Good 1) Main restaurant had alot of variety of food 2) The grass, flowers and plants were nicely landscaped and maintained well. 3) The chinese restaurant was reeally good. The food was fresh and service was top notch. 4) The room/villa was big enough. 5) For kids, they provide milk, good stroller, high chair as and when required. Bad 1) Biggest disappointment was they stop heating the pool in May and expect the weatger to heat up (trying to save costs). We had not so hot days (max temp 24 with low 17) so the pool went really cold. Therefore, we cant really use the pool. They also for some bizaare reason close the indoor pool (only allowed for aquabike). It wasnt heated either so we were shivering. This might be hotel policy but this is a 5* hotel where we spend huge amount of money and expect that the main purpose of our trip is taken care of. Hugely disappointing. Ofcourse you cant use the slide because you will have to deal with cold water. 2) Wifi signal wasnt consistent. 3) In the main restaurant, 90% of the plates had rotten egg smell. They dont properly clean their plates . 4) Burger Inn restaurant was aweful with buns which were breaking up and patty that felt like McDonald's. 5) Bonsai restaurant had salty food Passterrrie had old not fresh pastry. 6) Some of the staff didnt know how to speak Englis

Our stay was average. Our expectation was high considering this is a 5* resort but there were some obvious issues in the hotel. Ill list both good and bad points. Good 1) Main restaurant had alot of variety of food2) The grass, flowers and plants were nicely landscaped and maintained well. 3) The chinese restaurant was reeally good. The food was fresh and service was top notch. 4) The room/villa was big enough. 5) For kids, they provide milk, good stroller, high chair as and when required.Bad1) Biggest disappointment was they stop heating the pool in May and expect the weatger to heat up (trying to save costs). We had not so hot days (max temp 24 with low 17) so the pool went really cold. Therefore, we cant really use the pool. They also for some bizaare reason close the indoor pool (only allowed for aquabike). It wasnt heated either so we were shivering. This might be hotel policy but this is a 5* hotel where we spend huge amount of money and expect that the main purpose of our trip is taken care of. Hugely disappointing. Ofcourse you cant use the slide because you will have to deal with cold water. 2) Wifi signal wasnt consistent. 3) In the main restaurant, 90% of the plates had rotten egg smell. They dont properly clean their plates .4) Burger Inn restaurant was aweful with buns which were breaking up and patty that felt like McDonald's. 5) Bonsai restaurant had salty food Passterrrie had old not fresh pastry. 6) Some of the staff didnt know how to speak Englis

Friendly staff, excellent service.

Friendly staff, excellent service.

The best hotel I’ve ever stayed at in my life !!!!! Absolutely incredible

The best hotel I’ve ever stayed at in my life !!!!! Absolutely incredible

The staff were friendly, particularly Olga and the other aqua bike and aqua aerobics lady. The restaurant staff and GRM were great too. The big issue I had was lack of COVID protocol. Tables were not cleaned between guests, table clothes not removed and replaced for new guests, no hand sanitiser on entering the restaurant from the poolside (there was sanitiser when entering from the lobby). Guests were not told to wear masks in the restaurant when selecting from the buffet, although the buffet was served to us by the staff, which in these times was definitely preferred. The sunbeds were never sanitised or wiped. I think more could have been done to meet a better COVID standard, that said I am home got and well. These are challenging times for a large resort. I still enjoyed my holiday.

The staff were friendly, particularly Olga and the other aqua bike and aqua aerobics lady. The restaurant staff and GRM were great too.The big issue I had was lack of COVID protocol. Tables were not cleaned between guests, table clothes not removed and replaced for new guests, no hand sanitiser on entering the restaurant from the poolside (there was sanitiser when entering from the lobby). Guests were not told to wear masks in the restaurant when selecting from the buffet, although the buffet was served to us by the staff, which in these times was definitely preferred. The sunbeds were never sanitised or wiped. I think more could have been done to meet a better COVID standard, that said I am home got and well. These are challenging times for a large resort. I still enjoyed my holiday.

Excellant service received by waiting staff & bar staff, reception & guest relations very helpful, good variety & standard of food in all restaurants as was quality & choice of drinks. Entertainment, first class professional acts both for evening show & live music. Felt the entertainment team were a bit of a let down & not up to the standard of the other Barut hotels, with the exception of the childrens entertainment team.

Excellant service received by waiting staff & bar staff, reception & guest relations very helpful, good variety & standard of food in all restaurants as was quality & choice of drinks.Entertainment, first class professional acts both for evening show & live music.Felt the entertainment team were a bit of a let down & not up to the standard of the other Barut hotels, with the exception of the childrens entertainment team.

Initially we had some hiccups on arrival. Emre the front office manager went out of his way to help to create a positive change and experience for which we appreciated. The hotel is part of the barut chain of which we are very familiar. The concept was the same and the staff here very friendly and very helpful. Customer service was excellent and we appreciate the kindness and hospitality, especially from Emre. Sea view room was excellent. Well appointed. Resort smaller than other Baruts we have been to but staff quality was excellent.

Initially we had some hiccups on arrival. Emre the front office manager went out of his way to help to create a positive change and experience for which we appreciated. The hotel is part of the barut chain of which we are very familiar. The concept was the same and the staff here very friendly and very helpful. Customer service was excellent and we appreciate the kindness and hospitality, especially from Emre. Sea view room was excellent. Well appointed. Resort smaller than other Baruts we have been to but staff quality was excellent.

Weather was amazing the food was lovevely a good variety of dishes on offer but they do with serving some hot food after midnight instead of cold food as there Sistor hotel hameers do offer the option of hot food after midnight but overall it was a goo relaxing holiday

Great hotel and experience staying at the hotel with two children perfect all round hotel for the family. Can’t knock it at all..5 out of 5.

Great hotel and experience staying at the hotel with two children perfect all round hotel for the family.Can’t knock it at all..5 out of 5.

We stayed for a week in July, Lovely hotel and very helpful staff. The food was good but we felt it was repetitive at times however there was choice of fresh fruits and fruit juices available everyday. Entertainment was OK, but children can get bored in the evenings.The only problem that we had was that our 2 bedroom apartment had only 1 shower and 1 toilet. Overall we really enjoyed our stay in Barut Aurum and would probably go again.

My favorite place in Turkey

In general, the hotel is not bad - a cozy area, tasty food, comfortable rooms. But ... constantly dirty forks and knives. I talked about this to the staff, a couple of days was better, then again ((( In Turkey, I ate in a variety of places, including the cheapest locanta, but there was nowhere more dirty dishes. This is not 5 stars, so despite the fact that the hotel as a whole is not bad, my score is 3 points (with great minus).

Room in 3rd floor and no elevator !!! They didn't change free and ask more money from me

Room in 3rd floor and no elevator !!!They didnt change free and ask more money from me

Very good hotel in all aspects . I was at a vacation and really enjoy my stay at this hotel . very clean rooms , all facilities working and in good status - restaurant and bar are very nice and food very delicious and there is a mix of everything .

We had a fantastic relaxing break at the Hotel Arum and would recommend it highly. We had some wonderful beauty treatments in the hotels spa and everyone was so professional and friendly. The food was lovely and all staff around hotel were very helpful and polite. The only disappointment was that the A La Carte restaurante was booked up so book early to avoid the same problem.

We had a fantastic relaxing break at the Hotel Arum and would recommend it highly. We had some wonderful beauty treatments in the hotels spa and everyone was so professional and friendly.The food was lovely and all staff around hotel were very helpful and polite.The only disappointment was that the A La Carte restaurante was booked up so book early to avoid the same problem.

The only bad news: there are lots of rocks in the water directly in front of the hotel's sandy beach. If you walk 200 metres along the beach, towards Side, the rocks disappear. The rest is all good news: a super hotel in all respects, great food, friendly staff, energetic and talented entertainment team.