Fantastic all around. We stay in great hotels all over-this was top notch.

Great location for seeing the Biltmore

Expedia web site showed rooms with a beautiful tub in the rooms for this category. When we checked in before seeing our room i asked about upgrades and was told they were sold out. So when we arrived to our room with NO tub there wasnt a point asking for another room with one. The room is very nice but the one pictured we anticipated was much better. Otherwise we would have stayed at Grove Park. VERY disappointed with Red Stag dining from the room. I called the restaurant to make an order and they advised me at the restaurant for take out they coulnt take an order it had to go through the hotel front desk? They did take my simple order - mashed potatoes and a mac and cheese. They screwed up and gave me 2 potatoes even with the receipt saying what i had ordered. I was told when i called in my order that it would be a long wait...for potatoes?! Wasnt a horrible wait. BUT when they had to correct the order it took 15 minutes for mac and cheese to be corrected. At firsr at the restaurant they said they DIDNT TAKE CASH?!? But she was wrong and they did but had to wait 10min for change and when they brought my change they shorted me $1. When i pointed it out the lady asked "do you really want your $1"....i just left unsatisfied with the service there. A year ago we ate lunch there and were but 1 other table there that day and waited almost an hour for a burger!

We retired early and at 8:15pm a person was knocking at our door and would not stop. I finally got up and asked who it was and it was a female speaking Spanish. I said no habla and she said “water?”. I called the front desk desk to see if this was normal and was told no. This made me and my girlfriend feel that this may have been an attempt to break in to our room. We left a day early. I would not recommend this place and won’t be back.

Great hotel! Fun bar area. Very friendly and accommodating staff!

Service was excellent, rooms were very comfortable.

The property is unique and special. The staff is very attentive.

Staff and facility were great. Red Stag restaurant was pricey but had excellent food. My only complaint was no microwave in the room.

By far the greatest hotel we’ve ever stayed at. The red stag restaurant was amazing ( try the grits). The staff was fantastic and soo helpful, I can’t recommend enough. Thank you grand bohemian, you made our vacation.

Great staff and great service! Love the valet! The staff made everything super easy. My only complaint is the noise from the street outside. Got absolutely NO sleep because every hour a train would come through. But it IS right in the middle of downtown, so next time I’ll probably book a space away from the city

Gorgeous hotel very close to Biltmore

Staff was delightful. The hotel is a remarkable experience of old world class. Hotel is steps from the entrance to the Biltmore estate. We had a beautiful stay

Great management !

Beautiful hotel. We took advantage of the spa there-wonderful! Everyone was very nice and accommodating. We were wowed at the whole experience and will certainly come again

Beautiful hotel! With great staff, but a bit dangerous driving into and out of the parking garage onto the streets.

“Nicer” executive room just ok- sofa needs to be tossed…dust hanging off wall. Had to call to get room cleaned first day.Tacky artwork for sale in narrow hallways. Valet guys are super polite and nice.

The hotel itself was exceptional. John the concierge did an outstanding job. Dinner at The Red Stag was unfortunately terrible. Long ticket time combined with lack of management presence. When the food came out the bisque was cold and the pork chop was overcooked. We will be back to stay but not to dine.

The customer service was impeccable, the art display created an old-world atmosphere, and the room was homey and organized down to the last minute detail.

Complimentary champagne on checkin and proximity to Biltmore makes this one of our favorite places to stay in Asheville. We love it!

Perfect place to stay for Biltmore Christmas tour. Very romantic getaway. Wonderful. Like being offered champagne upon check-in made the weekend very special.

Very beautiful property and everyone was so nice.

Great hotel with wonderful restaurant on site. We return every time we are in Asheville.

Wonderful eclectic hotel with a fantastic dining option ( Red Stag ) and easily walkable location to shopping/dining. Beautiful room and amenities. Lovely artwork. A favorite boutique hotel!

Staff was exceptionally wonderful, the service at the restaurant awesome, Kylie from Minnesota is a terrific waitress. This place is an experience.

I travel quite often and splurge frequently for top of line accommodations. The hotel is beautiful. Parking is awkward. There are 2 separate buildings with rooms, which is mentioned in the description but it is not specified in the reservation which building you will be in. Had to pay for an upgrade to be in main building. The beds were very comfortable. Valet are polite, but luggage not delivered to room in a timely manner. My husband had to go get it. Restaurant is fabulous. Overall the hotel is nice, but I’ve stayed in less expensive hotels that offered the same, if not better experiences. For a one night stay, drinks before dinner and dinner for 4, my bill was almost $1800.00

Entire experience was fantastic! Highly recommend.

Great location. Friendly staff.

I’ve been coming here and other Kessler properties for years. I booked a “King room” that I was accustomed, then was sent “across the street” This was a “bait and switch”. Tiny sink, micro fridge (that doesn’t hold a single bottle of wine), no tub and no bathroom door?!?!? All contrary to my previous stays and the photos shown on the Expedia booking page. If this is how a loyal customer is treated, I’m done with this property and will think twice before booking with Kessler, again.

The dining experience wasn’t the best, but the overall hotel is GORGEOUS and like being in an art gallery/hunting lodge all at the same time. The woodwork inside is gorgeous and the large soaking tub in our room a major plus. They provide a driver and car service so you can save your $$ on Ubering around which was major for us. Would definitely stay here again. Complimentary champagne at check in reminded me of previous resort experiences I’ve had.

Beautiful well appointed hotel In great location. Pet Friendly too

Great service!

Always a great spot