The stay was horrible, one computer working when I got there and after 10 min of waiting she finally said I will check you out in the office. That took another 10 minutes. Both elevators inspections were out of date (10/12/24) and when I got back after a long day I went to get ice, my key card got stuck in the door, had to walk back downstairs and tell them and the girl at the desk was calling for the maintenance man and she didn’t even have the walker talkie on while she was texting the same time in her phone. She acted as if she could care less, the maintenance guy came up and he couldn’t get the card out and how to pry the door open, I had to pack everything up, move across the hall and the girl from the from the desk that had come up to give me a new key, neither the green nor red light on the key reader worked. Then for a $200 room, breakfast was $15 l!!! Whoever the manager is should be fired. I will never stay there again and I have told everyone not to stay there and I have a lot of friends that go to Starkville!!

While the property was safe and of average quality, the hotel front desk staff were not only incompetent but also unprofessional as I was initially charged an exorbitantly high rate and after booking online, staff twice neglected to authenticate my room keys, which caused an unpleasant and inconvenient experience. To add insult to injury, the staff insisted that I verify my room key by using an alternative exit door to leave the premises and use to key to reenter the building. This was an unfortunate encounter and the front desk staff should receive better training.

Everyone was friendly. The checkin went great. Beds were okay comfortable. The worst part is they want you to pay for breakfast. We paid over $300 for a room because of game night and then you have to pay $15 a person for breakfast. I think that’s a little ridiculous.

Great staff.

Wonderful staff

They have this beautiful continental breakfast out for guests but unfortunately after paying high dollar to stay there you also are charged $11 for yogurt and bagels. Very disappointed! The young ladies who worked on the night of June 27, 2024 are AWESOME!!!!

The staff was very accommodating and kind.

Hotel begins to show some issues with “settling “ our room entrance door required two adults to open ….was in a terrible pinch against the jamb. Another sign of settling; the bathtub held water due to unlevel situation. I will say the AC works great. Housekeeping needs help. Window screen was damaged. Room 517. 3 nights at premium $ for commencement.