It was pretty run down, we had to lift up on the door to get it to shut. The tub faucet leaked. The chairs in the dining area need to be redone. Clean, but needs some updates. Pool was cold. Breakfast was decent.

The place is totally outdated, rooms are not representative of how they are pictured when booking. Rooms are dark and in need of modernisation. Rooms smell stale and curtains do not close. Fire alarm hanging off the wall with dirty marks on the wall. Bed was comfy though.

Very good place and location

No complaints. All went well

The hotel was very clean and nice and good price on a Sunday night. But the staff needs 'B' was his name, at least that's what he told me his name was. He was awful. Typical Gen Z with absolutely no people skill. Was his actions fire worthy, possibly! I want someone to call me or respond with a contact phone number so I can call someone to talk about this. It was bad and would like management to check the video.

Short stay in Nashville following travel in other areas of the USA. Would definitely visit again and spend more time in Nashville.

Other than a midnight fire alarm it was a fabulous property & stay. Very clean.

Although their advertisement says new and clean facility, it is not! After switching 3 times to get a reasonably clean bed (coils popping out of sides of mattress and vomit on couch) we delt with all the rest. Hotel is older and in need of severe updates. Carpet in halls are in terrible shape, there is black mold on the walls in bathroom. Would not recommend!

This hotel was/is so clean my 4 and 7 year old grandsons made several comments about how clean it looked and how clean it smelled...

Pretty decent. The curtains in my room were filthy , you could tell they hadn't been changed in awhile. Overall, everything else was in good condition and clean.

The front desk clerk was awesome and very helpful

Dirty and outdated. Covid signs everywhere because why? Five people checked in and they would only give me one room key. See the photos.

My wife and I really enjoyed our stay at the Comfort Inn. The king suite was really nice and the bed was super comfortable!!!!! When checking in the front desk person was super friendly and allowed us to check in an hour early with no fee. We will definitely be staying here again in the future.

Not a true pay at property hotel. They charged my card without permission before I checked in. Room was dirty and several things were broke. Staff was also horrible. The manager was refusing to give me a receipt when I checked out and I had to ask for it 5 different times. I strongly suggest Hotels.com to drop this location or at the very least not allow them to say they have a pay at property option.

Shower was cold first thing in the morning between 6-7am unfortunately

It was awesome, Very clean and nice staff,And nice room I ever stay at since I got a hotel very clean very home staying you just feel like you home ,I love it I will be back

Staff was very friendly and helpful. The breakfast was very good and had a good variety. The location was convenient to the highway, but in an area with lots of other economy motels/hotels. The mattress was ok, not great, not terrible. Ac worked well.

Employees were friendly, and room was clean and nice. However, the refrigerator didn't work, the tv kept losing signal, and the phone was dead. There was a lightbulb that kept flashing even though the switch was off. Had to remove bulb so we could sleep.

The lady at the seat was rude

Old hotel. Needs updated everything. The pool and workout area it was over 90 degrees in each room. Workout room had water all over the floor from the dehumidifiers overflowing. Very unsafe, I was afraid to workout because of heat. It needs to be shut down and remodeled completely. Some of the rooms have a wet smell.. smells like mildew is in the rooms and parts of the hotel. I will never stay there again.

Just a pleasant experience!

Front desk clerk at check-in was PHENOMENAL! She treated us with good customer service rhat is virtually non-existant these days. She had also been cleaning the areas in lobby, very kind and pleasant and above and beyond helpful. While the hotel is a but older, and could use a few updates, it was super clean! Do not hesitate to stay here.

Everything was great

Staff was exceptionally nice and polite. room was very spacious and clean.

Guests were loud. Had a flat in their parking lot. Sink started flooding in bathroom. Was not offered any compensation.

Disappointed from the start. Room given had not been cleaned, hotel was dirty. There are alternatives for my future stays when in Nashville

It was pretty much, not good at all with the exception of the bed. The bed was very comfortable. The staff was awful. They were rude. They look down upon you. or like they were inconvenienced by you staying there they made you pay $20 to park your car even after you just paid $150 for the room which I said it was a suite but really wasn’t sweet. It was just a jazzed up version of a Motel 6 room to get some extra towels and he proceeded to say that four towels were in the room and those towels were enough So my girlfriend went to the front desk and persist and finally they Reluctantly gave us two more towels. This is ridiculous. After we paid the money we paid to stay there have a nice lobby, massage and vending machines and orange juice and But when it comes to the room. Lackluster they were also very rude about the amount of time. It took us to clear luggage out. They were rushing us very not worth it for the price 1.5 out of 10.

Several rooms were very dirty after they were cleaned. Upon arriving, I was informed that the indoor gym was closed for renovation. Even though I booked five months earlier, I was never updated of the change, and being able to exercise while I’m away is very important to me. The whole area was covered in rust. The pool area was extremely humid and the doors were covered in rust. My bathroom door wouldn’t latch or lock, and the exhaust fan was broken. The ice maker broke down after a couple days. I was told by the night staff that the manager could get me gym access at the hotel next door and that I just needed to ask in the morning. When I approached the morning staff the next day, they said they had no idea what I was talking about. Shortly after, they slipped a paper underneath our room door to inform us the water would be shut off for four hours that day. Worst hotel stay I ever had. When I complained to the front desk, all they could say was sorry.

One night trip! Room was clean! Room was cold the hallways was hot!

After coming in from a 7 hour drive, we received notice that there was a water leak upon check in. It was fixed but would need to run water, which was discolored even after running. After settling in, our tub was not draining and our commode was not flushing. Maintenance fixed it but we were ready to rest and sleep as we had an 11 hour drive ahead of us and took a while to get it fixed. Woke up restless.

We did not have hot water. I told the desk they refused to do anything about it except offer me an apology. I paid almost $130 for this room and my kids and I couldn’t shower this morning. The water was too cold. The person the desk didn’t even care, said it was working when he tried it however he was not up in our room. He didn’t even offer compensation. Room smelled like wet dog smell it was gross. I probably wouldn’t stay here again and I feel that I should be refunded for not having usage of the hot water that would’ve been nice to take a shower last night and Before we had to leave. Not to mention the room smelling like a wet dog or something moldy we had to go up and down the stairs, several times to get blankets and pillows since there wasn’t enough for my son.

We had no hot water to take showers. Also the pillows were like small throw pillows. The shower also had a large area that was busted.