Services

Okay

Comfortable and clean stay.

High standard accomodation with professional staff, large rooms and included breakfast close to the Joshua Tree NP.

Unadvertised LARGE parking fee that with the pet fee doubled the cost of my room. I understand a parking fee but this is ridiculous!

I loved the location next to two grocery store’s & restaurants. Breakfast was good Sunday, scrambled eggs & link sausage.. Omelet Friday was not so good. The common area like carpet near & in the elevator badly needed cleaning.

The room we stayed was very clean. Staff member was very nice and helpful.

We chose this hotel cos it’s really close to the entrance of the park. The breakfast was good.

This is probably the best hotel and cleanest hotel in Twentynine Palms! We loved and enjoyed our stay! Thank you!

Very clean, nice room. Bed is too soft but otherwise everything is great.

Good place to stay but I did kill a spider in my room.

Overall the hotel was very nice, but there were a couple of small things that could have been better. The AC was pretty noisy, and the body wash bottle in the shower was empty.

Clean, functional, easy to find/park.

location is perfect.

The hotel was great staff was fantastic.

The hotel was clean, safe, and near stores and Joshua Tree Park. The staff was friendly and gave personal recommendations for dinner in town. We would stay there again.

The tv didn’t work. No mention of WiFi from anyone, so unable to connect. The eggs at breakfast were so salty, they were horrible. The breakfast attendant was kind of rude. Just pushed her way into doing stuff. It was busy, but come on. The parking lot has cracks everywhere. Trying to pull a suitcase is challenging. I asked to verify the charges before I left and the clerk was rude. You used Expedia, they’ll send you a receipt. I didn’t ask for a receipt, I asked about extra charges. Then she said, there shouldn’t be any. She didn’t or wouldn’t check. They also charge you to park in the cracked and accident waiting to happen parking lot. Will not stay again.

They only had one cart available to haul I luggage and had to wait 20 minutes for a guest to return it after he used it

Amazing

Room was very nice, clean and safe.

Nice hotel for the area

Nice facility, large room, quiet location. Complimentary breakfast was very good and it had two waffle makers. Charging for parking was a bit tacky. I can see hotels charging for parking if the hotel is in a high rent area like Manhattan NYC or downtown LA, but in Twentynine Palms? That’s ridiculous.

Very large room, with desk, couch, chair, large bathroom, sizable vanity, full-length mirror, refrigerator, microwave, and other amenities. Excellent staff. Breakfast wasn't outstanding, but was good. The only real negative was sound penetrating one night from loud people in an adjoining room- who fortunately checked out the following day.

Air conditioning was very loud in the room.

Convenient location. Huge rooms with sitting area so very spacious! Great breakfast!

Mona at the front desk was really helpful. A clean spot. Quiet stay near the park! Decent breakfast

It’s a wonderful Hotel, very nice staff, and located in the town 29 Palms, and just 5 miles from Joshua Tree National Park- North entrance. There’s lots of great restaurants nearby, and we had late lunch at a Wonderful Mexican restaurant Enchada, huge portions and great margaritas!

This was a nice, safe, clean option for our stay in Joshua Tree.

Breakfast here is not spectacular with less options than at other hotels but does feature hot items: scrambled eggs, a meat option, salty Jimmy Dean breakfast sandwiches, and oatmeal. The poor attendant was overwhelmed by the crowd - I found a near empty buffet at 7:40am. There weren't even enough utensils. One attendant for the busy holiday is not good for guests. The bed was not uncomfortable. However, I noticed on my first night that the bedding, including the pillows, on one side of the bed was wrinkled as if slept on, had stray hairs and one crumb (it looked like a dried grain of cooked rice). The other side was nice and smooth just like what I would expect of a bed with fresh sheets and pillow cases. Maybe housekeeping thought the prior guest didn't use the bed enough to warrant changing the sheets. I just slept on the fresher side, but this really shouldn't happen. The "gym" was much smaller than the size of my guestroom and had two treadmills and an elliptical. There is a side entrance with pigeons sitting on the lights just above the door. The doormat was covered in bird turd, and the pigeons go crazy when you open the door - use other side entrances. The hotel did not clean the turd during my stay. A fresh pile joined the one I hopped over on the first night. I travel a lot and love staying in less swanky hotels that cater to business travelers. To its credit, the hotel was quiet for sleep. However, this was the ickiest hotel experience I've had in a long time.

Overall good. Breakfasts in the morning are identical each morning. Parking fees came as a surprise seeing $10 charged per night stay. But otherwise good location and proximity to the Joshua Tree National Park North Entrance.

The breakfast was sad. No knives, no forks, no yogurt, the sandwiches ran out, then the milk ran out. Many people crowding around the serving area the minute food was brought over. Hotel also charged for parking even though this is in the middle of nowhere with lots of parking. Premium rates for glorified camping.

This hotel is the best option for a base in Twentynine palms to explore Joshua Tree National Park. It has friendly staff, convenient parking, nice rooms, and complimentary breakfast each morning.