Pestana Promenade Ocean Resort Hotel
Hôtel à Funchal
Hôtel 4 étoiles
Raisons de réserver
Les clients adorent cet hébergementLes clients donnent une excellente note à cet établissement
Comprend les essentielsJardin, Piscine, Climatisation et plus
Réservez en toute confianceNous travaillons en partenariat avec les meilleurs sites de voyage pour que vous obteniez une bonne affaire sur la location parfaite.
A propos de ce hôtel
Pestana Promenade Ocean Resort Hotel
Hôtel haut de gamme se trouvant sur la promenade, non loin de Musée CR7
2 restaurants, une piscine couverte et une piscine extérieure s'offrent à vous dans cet hôtel non-fumeurs. L'accès Wi-Fi dans les parties communes est fourni gratuitement. À cela s'ajoutent un centre de fitness, un bar / salon et un sauna, disponibles sur place.
Pestana Promenade Ocean Resort Hotel possède 110 chambres comprenant des minibars et un coffre-fort. Les chambres donnent sur un balcon. Une télévision LCD donne accès aux chaînes par câble. Les salles de bain comprennent un ensemble douche/baignoire, un bidet, des articles de toilette gratuits et un sèche-cheveux.
Une piscine couverte et une piscine extérieure se trouvent sur place. Les infrastructures de loisir comprennent également un sauna et un centre de fitness.
2 restaurants, une piscine couverte et une piscine extérieure s'offrent à vous dans cet hôtel non-fumeurs. L'accès Wi-Fi dans les parties communes est fourni gratuitement. À cela s'ajoutent un centre de fitness, un bar / salon et un sauna, disponibles sur place.
Pestana Promenade Ocean Resort Hotel possède 110 chambres comprenant des minibars et un coffre-fort. Les chambres donnent sur un balcon. Une télévision LCD donne accès aux chaînes par câble. Les salles de bain comprennent un ensemble douche/baignoire, un bidet, des articles de toilette gratuits et un sèche-cheveux.
Vous pourrez accéder à Internet gratuitement par le biais d'une connexion sans fil. Des bureaux et un téléphone sont également disponibles. Un service de ménage est fourni tous les jours.
Une piscine couverte et une piscine extérieure se trouvent sur place. Les infrastructures de loisir comprennent également un sauna et un centre de fitness.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Équipements
Piscine
Climatisation
Internet/Wi-Fi
Blanchisserie
Balcon ou terrasse
Bain à remous ou spa
TV
Salle de sport ou centre de remise en forme
Jardin
Carte de Funchal
Chambres disponibles
Classic Twin Room, Sea View
2 Lit simple • 18 m²
Capacité d'accueil 3
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
Classic Twin Room, Partial Sea View (Side View)
2 Lit simple • 22 m²
Capacité d'accueil 3
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Superior Twin Room, Sea View
2 Lit simple • 23 m²
Capacité d'accueil 3
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
Twin Room (Promenade)
2 Lit simple • 18 m²
Capacité d'accueil 2
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
Classic Twin Room, Pool View
2 Lit simple • 18 m²
Capacité d'accueil 3
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
€€€€
Avis
5.0
The staff in the breakfast/dinning were absolutly fantastic. So nice, friendly and polite and did their best for me. Tip them generously when you stay there!!!
4.0
The common areas of the hotel were lovely .
Lush grounds and fantastic amenities .
The rooms need a refresh as they are dated .
Pricey property when compared to another hotel our friends stayed at up the street .
Breakfast assortment was plentiful with something for everyone .
3.0
This is far from a 4 star hotel. Breakfast is average. Housekeeping pretty average when an iron was requested they never brought it and one day didn’t leave towels after taking the dirty ones. The main issue is our room had a strong smell of sewage. There is another review of this hotel from May discussing the horrible smells on the same floor and this clearly was not addressed. The bed is like a hostel cot. The pool while heated is still too cold. The jacuzzi is not hot at all I wouldn’t even consider it lukewarm. The sauna and Turkish bath have strange hours (closed from around noon til 430). The room is run down. I would not recommend staying here.
6.0
It needs refurbishing, very dated
8.0
I enjoyed the food the breakfast and the service was outstanding ,the daily hostess who could speak 4 languages was brilliant .We had a cleaning woman on the 6th floor who was also outstanding .My one disappointment was do wish I had a gym (some sort of cardiovascular machine i could have exercised on ) Both the broken gym equip and pico de Airo ,a dream we thought we would have experienced but due to road damage from fires we did not get to experience it. All things considered a Beautiful place to visit 👍
6.0
Solid 3 star hotel that could easily be a 4 star if cleanliness, staff and service improved. Similar to some other reviews- stained or lightly damaged walls, stained pull down curtain for the shower, hard water scale and build up accumulated on bathroom glass. The rooms don't really get made up and empty/used glasses accumulated throughout the week. Some staff were helpful, but overall not so much. I reported issues with the WiFi not working on Tuesday - was told this would be brought to the manager's attention. On Thursday, still no WiFi - at the pool, in my room, the balcony, etc. The person at the front desk first acknowledged a problem but then told me I was incorrect when it "worked" on his phone and not mine. Again on Friday when I started to worry I could not get in touch with home or check in for my flight, the front desk told me the WiFi just went down that day and would be fixed. When I inquired about an accommodation of some sort for the inconvenience I was told nothing could be done? Disappointing overall and would never want someone else to feel as dismissed as I was meant to feel. Oh, and when I booked my taxi for a set rate - I was told the rate was different the morning of my checkout. Thank you to the one person who tried to be helpful and held the original rate. Also, pass on the spa. I reserved a head and shoulders relaxation massage - shoulders good, but swirling around my hair in circles is not what I paid for?
10.0
Outstanding staff - very friendly and helpful. Great facilities, good food choices, very clean and comfortable.
4.0
Sun beds became difficult at times!
4.0
Views from balcony, location and check in staff were great. Hotel was very clean but a little tired and very dark and stale in the hallways. Bed was saggy. Breakfast buffet was extensive in choices and decent in quality. Staff there really friendly too.
4.0
The stay at Pestana Promenade was extremely unpleasant. The room 1027 had a mildew or mold smell mixed with terrible body odor which gave me a headache and was unbearable. I later encountered the body odor smell on a plane during a flight from Funchal to Ponta Delgado. The shower door was insufficient leading to inevitable flooding of the bathroom which may have contributed to mold and mildew forming under the sink on the wall. The curtains and box spring were stain ridden. I saw two roaches in the hallway outside of my room walking back from eating breakfast. Wall paper was peeling and the carpet in the hallway was stained. No employee was stationed at the desk in front of the spa for the duration. I used $111.37 in one key points which was basically a waste. The full price of booking $240 did not reflect the overall decor of the establishment. I feel entitled to a partial if not full refund. There are pictures and video to back these claims.
10.0
Lots of positives - spacious room with comfy bed, very friendly efficient staff, great breakfast choice and lovely gardens and pool area. conveniently located for local transport and many restaurants.
8.0
Me Rodgrigues was so helping in arranging our transportation from the airport.
The location was great. Right on the bus line. Breakfast was great and staff was very friendly. Pool was lovely. We would definitely book again with this hotel.
10.0
We had an absolutely perfect stay at Pestana Promenade! The rooms are lovely and spacious. The only thing that bugged me was the big arch blocking our view of the sea partially. A few rooms have this problem. The staff are amazing, especially the cleaning ladies who do a wonderful job and are very kind. Amazing staff in the restaurant as well! Thank you Pestana, we will be returning for sure!😀
10.0
This was our second stay at the hotel and it didn’t disappoint. Every member of staff, no matter what their role, were exceptional. They were professional, yet friendly, and always able to help. They went out of their way to ensure my parents were happy with their vegetarian needs, and spent much time helping us choose our tours. The Island tours are a fantastic way to see everything, or you can get a bus outside the hotel into Funchal then to whenever you need. We found the taxis were reasonably priced too.
The hotel outdoor and indoor pools were great, as well as the spa services. All set in beautiful grounds with easy access to the promenade.
Breakfast had ample variety with so many bread choices, pastries, an omlette station, fresh fruit, ham, cheses etc.
Some nights had fun entertainment with Madeiran dancers and BBQ, good Singers and a quality Karaoke night.
The bartenders were happy to make you any cocktail if they had the ingredients, in addition to their extensive list.
Our room had a huge super king bed and awesome seaview from our 6th floor balcony.
Once again, what made the two weeks were the wonderful staff. It was great to see the Hotel Manager helping the staff and he was always friendly. We particularly want to thank Salomé & Flipe (our favourites), Lina, Tito and Rui in Reception; Fatima, Ana, Tania, Ivone, Claudia and Andrew in the restaurant. Them and others really made time to speak with us and help us have the best time. Thank you again.
10.0
Beautiful property in a beautiful location
4.0
The dining options were a disappointment. After our first buffet dinner was poorly done we chose to only eat our prepaid breakfast onsight. Internet in the room was extremely unreliable and my husband had to go to the business center to use his laptop. The bed was very hard and uncomfortable. On the positive side, the staff were pleasant. While outdated, the rooms were clean.
4.0
Be careful while booking this property. The property does not offer double/Queen beds as advertised on some booking sites. Property has nice views with a good pool. Location is a bit far to the center if you're expecting to walk. Rooms are spacious but seem a bit outdated and beds are not comfortable. Amenities closing hours are quite early. Hotel seems to be likened by much older age group. You would expect better service for the price you pay.
Property has lots of potential but seems owners don't want to invest in it. I do not recommend this place.
5.0
Excellent trip. Stayed 4 days andvreally enjoyed. Madeira is beautiful and the Pestana is a great base fir exploring or relaxing. Excellent rooms with sea views and dining options great
10.0
We were only at the property for one evening due to a flight cancellation.
The property was nice, the staff friendly, and the location was great.
10.0
Staff are amazing at this place. So helpful, so caring, honestly I was so happy staying here. It is a little worn in places and the double bed was two singles smushed together, but I enjoyed myself and had fun. I would come again.
8.0
Good hotel but staff is not helpful and friendly. Especially the cleaning staff who does your room. Hey
8.0
The Initial rooms that were offered were totally unfit for purpose. Labeled as Promenade view they should not be used as sleeping rooms more suitable for shops.
6.0
Promenade room was extremely itsy-bitsy and noisy. There is plenty of 4* hotels nearby with bigger rooms. When the balcony windows are closed you may feel that you are staying in the basement storage room. Not for the people with the irrational fear of confined spaces. And no privacy when the windows are open. Breakfast was okay. The service was efficient, the greeting desk and concierge were friendly.
10.0
The view from this property was outstanding! You could watch the sunrise and the sunset.
10.0
Beautiful property, friendly staff and great dining and shopping options close by
4.0
Had a lovely holiday in your beautiful hotel.
8.0
Had a very comfortable stay at the Promenade! The hotel has a great location with beautiful garden around the pool. Shops and transport links all minutes away! Spacious rooms and a nice balcony with fantastic views!
8.0
Lovely spacious hotel with nice rooms (although, in truth, the decor could do with a little bit of a refresh).
Some rooms and the back of the hotel have a great view of the sea looking out over beautiful blue waters. However, beware that some cheaper room options are on a basement floor with a window/balcony practically on the promenade, very close to where people are walking.
Would recommend paying more for a room on the first or second floors.
Staff are very friendly and the pool area is nice.
Have stayed a number of times and would return.
2.0
The view
10.0
Facilities were great, so were staff and loved the sea view room we had. The hotel also allowed us an extended stay due to late flight.
10.0
very nice hotel in a lovely area, short walk to Funchal town.
3.0
The hotel is perfectly adequate but we had moved from another equally rated hotel which we thought better both for food and service. Promenade seemed rather short staffed a reception member had to leave his post to show us ho t work the TV.
5.0
The hotel is on great location.The aerobus,public bus is located a minute from reception.The staff is beyond great.The pool,fitness,play room ... all good.We will come back the next time we visit Madeira.
5.0
Overall very good hotel but there was a problem with hot water which was really disturbing!
3.0
Property was nice ,although we found a lot was missing in the amenities, not enough staff and service lacking due to it.Maybe due to Covid and property having been closed for a period of time, a number of electronic equipment and appliances were missing or not working.If not improved, I would hesitate to recommend or stay there again. Hopefully things will improve.
3.0
Property was nice ,although we found a lot was missing in the amenities, not enough staff and service lacking due to it.
Maybe due to Covid and property having been closed for a period of time, a number of electronic equipment and appliances were missing or not working.
If not improved, I would hesitate to recommend or stay there again. Hopefully things will improve.
2.0
The hotel is excellent, fantastic location, a few minutes walk from Funchal city center and surrounded by shops and amazing restaurants. Their own restaurant is not so great but there are so many fantastic options close by that this was not a issue at all
4.0
The hotel is excellent, fantastic location, a few minutes walk from Funchal city center and surrounded by shops and amazing restaurants. Their own restaurant is not so great but there are so many fantastic options close by that this was not a issue at all
3.0
The property is ageing and very tired have stay there before a number of years ago and still same furniture and fittments
3.0
The property is ageing and very tired have stay there before
a number of years ago and still same furniture and fittments
FAQ
Combien coûte ce hôtel par rapport aux autres à Funchal ?
Le prix moyen d’une location à Funchal est de 88 € par nuit. Cette location est 52 € au-dessus de la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
La place de parking n’est pas indiquée comme un équipement disponible dans l’hébergement Pestana Promenade Ocean Resort Hotel. Pour plus d’informations, nous vous encourageons à contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Oui, Pestana Promenade Ocean Resort Hotel comporte une piscine. Bonne baignade !
La location Pestana Promenade Ocean Resort Hotel accepte-t-elle les animaux ?
Malheureusement, ce hôtel n'est pas adapté aux animaux de compagnie. Essayez de refaire une recherche et filtrez pour "Animaux autorisés".
Quels équipements offre Pestana Promenade Ocean Resort Hotel?
Nous avons trouvé 9 équipements pour cette location. Cela inclut piscine, climatisation, internet/wi-fi, blanchisserie et balcon ou terrasse.