Loved the hotel and location. Easy drive to any where you want to go. Quiet rooms and friendly and helpful staff. Will stay again when in i travel there again

Everything was great. Hot tub wasn’t working properly, but it wasn’t a deal breaker.

Check in experience was terrible initially got the room on 2nd floor next to elevator once reached 2nd floor entire floor was smelling weeds when got back to front desk been told that’s all I can give you like we were not customer he was giving us favor to give room when I asked for manager he said no manager on property. He changed the room after I got upset that I am a customer and paid for the room not asking favors

We used our points to get a room and we expected something better. When we entered the room the bathroom smelled strongly as if someone had recently defecated, which is how we realized that the exhaust vent was not functioning. The room looked out at the HVAC units, so there was no view at all. Apparently this is the room that gets assigned to travelers who get the room for points instead of paying. We reported the vent issue. Since it was late and we were tired and unpacked, we did not ask for a room change although the front desk offered. The next morning, I discovered that the body wash dispenser in the shower was empty. On the positive side, the bed was comfortable and the pool/workout facility was nice.

Started my morning with a cold shower to which the front desk said " yeah i heard others say that, have a good day"

Checked in was fast, elevator was close by. Staff were always nice. The housekeepers that we encountered in the hallways were always smiling. There was cold citrus and strawberry infused water, by the walkway which was very welcoming and amazing on a hot summer day. We got into our two queen bed room, it was huge. I believe it was an ADA compliant room. The problem was there was barely any counter space in the bathroom and there was no closet to hang our clothes. We appreciated the big desk, and we used it a lot. Coffee maker *keurig was good too, and they refilled our Kcups and coffee accoutrements when it was out. Two of our key cards were always not working. I had to stop by the desk 4 times to get it resynced, in the end it just won't work, so I gave up. It was funny that the hotel that shared the entrance had free breakfast and the Hilton Garden Inn, didn't. It did have the free coffee in the morning where the fruit infused water was in the afternoon. So we didn't get breakfast there, although plenty of other people did. Parking always looked full but we've always found a good spot not too far from the entrance. We have made good use of their bag trolley for bringing in our luggage and cases of bottled water. It was hard to steer, but we needed it. Overall good for what I paid, next time we are in the area, we might book next door to see if the rooms are the same plus get the free breakfast.

Great hotel. Stayed many times

This hotel felt more luxurious than the average Hampton Inn. The staff was kind and busy and the kids had a great time in the pool. The room was comfortable and we slept well.