Extremely unprofessional. The Wi-Fi is terrible, and the management is poor! The hot water in the shower only works intermittently. The driveway is too small for parking, and I believe someone hit my car with their door, leaving a small dent that wasn’t there before! After a long drive to Virginia, we booked again for a couple of days but had to leave due to a disagreement the receptionist had with my significant other. It was a busy day with graduation and festivals, so we had to drive 30 minutes away to find a hotel since everything in Front Royal was booked! After leaving for a couple of weeks, we booked online again. The next day we arrived that night to check in, they told us we couldn’t stay and would be refunded. If they knew that, why couldn’t they just call the number I used to book or cancel the reservation instead of accepting it? Instead, it was three workers in front waiting until we came in to check in to turn us right back around! I booked one day in advance; everything could’ve been avoided if they could’ve let me know ahead of time instead of waiting until I came to turn me back around. I feel that we were racially profiled because we are Black! Good luck staying here.

Had a great stay, rooms were clean and very nice.

You get what you pay for, the manager was nice, place was conveniently located and love the fact we could have our dog. Good place, good location.

Just what i needed

The hotel cancelled my reservation without telling me!

I’d definitely recommend this hotel ..I was very impressed with how the rooms looked and they were super clean . The staff was awesome and friendly I’d definitely stay here again …Highly recommended

I was quite pleased, in the past hotels in Front Royal have been pretty hit or miss. Clean, quiet, neat, decent bed. I stayed 2 nights, was up to work on a property we own outside of town. Note that there is no breakfast and just powdered creamer for coffee, but a Sheetz is within easy walking distance.

Older motel but clean with comfortable bed. No hair dryer is a minus.

Hotel had no hair dryer, no shampoo and only a small bar of soap. The air-conditioner made a loud noise, we asked for another room and the TV didn't work.

For the low price, I can't complain to much. However, I experienced two air conditioners (I believe they swapped it during my stay). The first was loud enough to wake me up when it kicked on. The other lowered the temp to around 80-deg. One morning the water from the shower was cold.

Staff was nice. Room was clean & shower was hot. Wasn’t too loud even on a Friday night so that was nice.

Nice view & Travel Area

tv didnt operate proprerly. Notva very clean place

Things started out ok but when we were getting ready to shower there were cockroaches in the sink, tub, refrigerator and desk. Parking is a nightmare and no large vehicles would fit. We had a Dodge Challenger and it now has front end damage from the wall to get out of the motel. The alleyway that you are forced to go through is maybe meant for a Mini Cooper. When we asked for money back, night audit was rude and started yelling at us like it was our fault. Luckily we did get a full refund. Never going to stay here again.

Beds were horrible and hard. Used towels left in room. Sent us around the back with a trailer. NO ROOM. Too tired to care

Rented a smoking room, the ceiling fan was very dangerous (shaking badly), I was offered a different non smoking room or told no refund.

Room was clean, the staff was friendly and the koi pond is pretty cool.

You get what you pay for.

Roaches not very clean no coffee alot of times floors dirty

This place has really gone down hill. it was never that nice of a place but at least the lady there at night was nice previously. When we went to check in she gave me an attitude because I requested the same room on the corner that makes it easier on my girlfriend to walk up. she has issues walking. we were put in a room in the middle of the motel even though I had previously requested in writing when booking the stay. Then the toilet backed up I asked for a plunger for the toilet, and was never checked on to see if the problem was fixed! The toilet would take forever to go down. we booked 2 nights, and were out the following day, upon returning the 2nd night we needed towels because of needing to use some from the toilet and went to the desk and no one was there! I went back over 4 times within an hour and no answer! I called 4 or 5 times from the room and no answer there either! the following morning I went back needing towels so we could both take showers before leaving and the man at the desk hands me 2 towels! also with an attitude. This place is unreal! For several years we would stay here for our getaway to the area. It will NEVER happen again! Avoid this place!

Great value!! The room was clean and updated. Impressed with the hotel.

We had roaches in our room

Easy access from I-81, close to Skyline Dr. Leaky toilet valve ran frequently thru the night.

The price is good and the hotel is quiet. The problem is they have roaches.

Rooms have only bare necessities. Only microwave and fridge. One mirror. Clean but run down. Management not the friendliest and difficult to understand.

Checked in. 5 min later they refunded our money. Walked into bathroom and turned light on. 4-6 roaches scattered. Had to drive 45 min in wrong direction for another hotel. No idea about anything else. ROACHES

Cute property but could use some maintenance. Still worth the stay.

We needed to have a place near our event so the dogs hung out til we got back. The room was clean and comfortable

Been really good quiet and they don't bother you nice people here

I was not given the room I paid for. Water was not hot. Urine stains on bed.

All good

TOTAL HELL! THEY CAME IN MY ROOM WHEN I WENT SHOPPING AND THREW OUT ALK 9F MY BELONGINGS! THOUSANDS OF DOLLARS WORTH INCLUDING MY COMPUTER! DO NOT STAY HERE! HORRIBLE WIFI AS WELL! DO NOT STAY HERE! DO NOT STAY HERE! DO NOT STAY HERE!