The stay was fine but the hotel is a little outdated, the bathroom was not well lit, and there was not enough food for breakfast the first day of stay.

My room had nice view of courtyard.

We checked out 2 hrs after checking in , people fighting in the Hall on floor 1 and 2 . Also pool wasn't in good shape not clean .

The hotel it’s in a bad area and not secure, too many things happening around

Everything are good, around the property some dirty. And some people not passenger use parking lot

Upon arrival, the atmosphere was very loud. The adjacent rooms were blasting music. Despite the fact that our room was non-smoking, there was a strong smell of smoke in the room. There was no iron board in our room. A poor vacuuming of the area around the bed was evident in the room. It appears that the previous guests left a dirty charger behind. There is an unpleasant smell emanating from the bedsheets. The shampoo in the bathroom appeared to have been used. We were not able to contact the front desk due to the lack of a telephone in the room. During the early hours of the morning, a guest was sleeping on the staircase of the hallway, snoring loudly. Only Fatima at check-in was extremely professional and informative about coffee and breakfast, hence the five-star rating for service. In addition to being polite and friendly, she greeted us with a smile. In addition to helping us, she made sure to acknowledge other guests who were waiting, informing them that she would be with them shortly. There are several Comfort Inns throughout California that I have stayed at. It was one of the worst stays I have ever experienced. In addition, I would like to note that the lobby as well as the restrooms were very clean. Upon arrival and check-out, the coffee bar was fully stocked. It is unlikely that I will return.

The card keys to open the rooms never open the doors to the rooms twice I’ve checked in so these rooms are way on the other side of the building so I had to do it 3 times I was so irritated till CB the actual receptionist had to go with me to open it and it happened again so they need a new system and then the rooms have no phone s to b call the front desk it’s not safe to not have access to a phone

Felt unsafe at all times, smelled too much like weed, door was jammed and let people who were not staying at hotel inside, too much prostitution if you have a family with little kids do not recommend to stay here at all!!!

Unfriendly front desk girl. No secure locks on doors to go into hotel. Room smelled so bad my friend had an asthma attack within five minutes of being in there. Sketchy neighborhood. Worst experience ever. Left and found another hotel for the night.

It's a homeless shelter disguised as a hotel. Gavin Newsone and Choice Hotels should be ashamed of yourselves. All locks were broken. Says no smoking but the hallway was filled with weed smoke. Drug paraphernalia and pimps and hoes. Everything was broken. Police there every night. Every night we had men knocking on our door asking if Oscar was there. I don't know if Oscar was a pimp or a drug dealer even the maintenance guy knocked on our door looking for weed. God help us. We will never becoming back to this hotel or Riverside. Oh and paying customers should have the breakfast before homeless people. They should only get porridge.

Did not feel comfortable staying in this hotel. Did not feel safe at all.

Big comfy room nice and clean

Hotel staff claimed they ran out of sheets and blankets . Not professional . Lady and son half cleaned . Stayed a week and not once got room service . Homeless chilling on the side of building making a whole mechanic shop on the property.

Best option in the area

It was very clean and quiet

Bad customer service, is dirty. Bed linen and blankets wear dirty. Ask for a clean blanket and they never brought it to us. Horrible never staying here.

This is the second time we staying there and everything is always good service at all.

Had to leave early because there was a rat in my room

The room gave me some kind of allergic reaction which isn’t normal. My eyes were super red and I had trouble breathing through my nose about an hour after arrival. I get that with some cats so maybe a cat was in the room. Beds and pillows are on the hard side.

Great staff

Rooms was terrible some lights didn’t work bed was uncomfortable and homeless people sleeping inside and outside the facility Do Not Recommend At All!.

We had to be moved into a different room twice. Our first room, the locks didn't work properly. The second room, we had issues with the toliet not working properly. We had someone from maintenance mess with it for a few minutes then tell us it was good to go. The next time we used the toliet it overfilled onto the bathroom floor and into the rest of the room. We were then finally moved to our 3rd room. All throughout this process the staff was unfriendly. We also had to ask for towel multiple time before receiving any.

Easy check in. Jacuzzis not working pool is supposed to be heated. Burnt mirror in room. Dirty and smelled like weed.

Please don’t go here unless you want to be mixed up with alcohol and partying all night. Not the cleanest rooms and bad attitude from receptionist. Also their was a rodent in the room

Homeless people around

Quiet, nice, comfortable

wonderful front desk exceptional property for price great location

Do not stay at this location. It is a trap motel with hoodrats roaming around the parking lot and halls of the motel at night. The rooms are disgusting with stains on the lampshades, paint peeling off the walls, and rooms that smell so bad it burns your nose. Stay far away from this hotel and spend the extra $30 a night at somewhere nicer.

Room was dirty, no staff working the front desk, scary area and felt unsafe as there were random people knocking on our door throughout the night.

Easy access to freeway, lots of parking but had to walk a little waya to get to the bldg.

Room is clean and looks good. I will see the complimentary breakfast tomorrow.

I always stay on this hotel because it’s so comfortable