I've stayed at a lot of Hilton properties over the years. This was a bit run down compared to most I've stayed at in the past five years. The furniture in the bathroom was worn/tattered. The meeting room was very small and the equipment was not up to Hilton standards. Staff was okay and polite but not extremely inviting. Everything was clean but just not up to the standards of most Hilton properities I've stayed with over the years.

Myself, my husband and our 3 children booked this hotel after my son was admitted to Brenner's Children's hospital unexpectedly as we live over an hour away. The staff, and especially the manager (I think her name is Crystal) have been PHENOMENAL! They are incredibly kind, helpful and sympathetic. As soon as they heard about our situation they went above and beyond to make our lives as easy as they could in our difficult situation. The property and our room is clean and comfortable. The breakfast they offer for free is hot and delicious and there's lots of options! The pool area has just been painted and they have a large pool, a hot tub and TWO huge waterslides! The best part of the pool area is definitely the slides and a huge bonus is that the slides do NOT drop into a pool. So kids, like my special needs son, that can't swim, can still go on the slides and you don't have to worry about them drowning. There's also a small arcade! We stayed for 3 nights (we originally booked 2 but we needed an extra night while waiting for the Ronald McDonald house to get us in and they went above and beyond to give us an extra night at a rate we could afford. Which is incredible seeing as this was on a holiday weekend!) and we were happy and comfortable the entire stay! There's also several restaurants and shops right next door. Thank you so much to the staff at Hampton Inn for making a hard time less difficult and for going above and beyond! We would recommend to EVERYONE!

I liked the surrounding area The beds were uncomfortable

Hotel was a disappointment at $200 a night. The reception person was barely attentive. Our room was very dated and the mattress needs replacement. A strange high pitched noise sounded intermittently that kept us awake Will not be recommending this facility.

My girls loved the waterslides

Close to hospital

Pool is awesome!

Great place to stay with children! They loved the pool, the water slides, and the hot breakfast.

Very close to Davie Hospital complex.

Easy access location right off the exit. Lots of good food choices around. Very clean and modern.

Awesome pool. Awesome breakfast

The staff was amazing and made it feel like hanging out with the family!!

Took family for weekend here to use indoor pool, waterslides, and hot tub. On phone when called prior to coming and upon arrival, was not informed of hot tub being broken. Booked room for 4 people but only given 2 towels. When asked for additional towels, hotel staff said they were short and washing towels. I had to use my own pool towel to shower entire weekend. On second day asked for clean towels and again told hotel didn't have any clean towels. Seriously, how does a hotel not have enough towels for guests. Same issue at pool. There were hardly ever any towels. The pool area was a zoo with over 45 people at one point and no one managing slides. Teenagers were going 5 plus at a time down slides and not waiting for smaller kids to get out of way. Pools were freezing. Ants along glass area in pool and got into my bag as had to sit in floor due to lack of chairs and tables. Dated pool area needs updating. Front staff on multiple occasions blamed other staff members for issues. The guy washing towels was very friendly. In room, black stuff growing in bottom of shower and curtains ripped open. Pictures of this hotel look outdated.

They showed kind and respect

Had a great stay, rooms are large, bed is comfortable. Some furnishings need to be replaced. Enjoyed the indoor pool and waterslides. Water was chilly, manager onsite explained heat pump was just replaced. We still had fun playing on the slides. The hotel was busy but everything was handled well.

The front desk clerk over the past week was A1.

Mark (at the front desk) & Julianna (breakfast staff)were Extremely Rude to myself and my children. IRA (front desk) was simply AMAZING! the facility was understaffed and he catered to each member with full respect and accommodations. Ira was polite when there were time consuming issues with the computer downloading in the beginning of our sign in. He needs to be recommended for his hospitality and inviting attitude to.

No working TV in room 422. The bed was uncomfortable. No room service for clean towels or soap.

Everything was great 👍

The staff was fantastic very helpful and pleasant. They made out for things that were missing. The breakfast on the Saturday I was there was delicious and one on Sunday what is not quite as good. I would stay there again.

Easy access

Dated hotel but kids enjoyed pool with slides

The hotel was fine. We thought based on the hotels.com website that we booked a 2 queen bed with pullout sofa bed, but when we got there it was just the beds and a chair. When we asked the front desk they said they don’t have 2 queen and sofa bed rooms. 5 of us had to share the 2 queen beds.

The slides were down the hot tub wasn’t working. That was the whole reason we came.

Beautiful!

Staff was excellant. Friendly and responsive

We had a great stay. Staff were friendly! Hotel was clean and tidy

Kids loved the water slide

Air conditioner was very loud and needed service. No service available because it was Sunday but front desk quickly found a comparable room.

Very nice hotel and within anything needed.

It started out as pool was closed after saying it was open on the phone. the kids pitched a fit we spent nearly $200 and drove 5 hours there due to they had a water slide .get there it was closed . Said would open in the morning morning .the kids went down 2 times And they closed it again , no I'm sorry just kids screaming and crying because we drove so long to do it no apologies no let them go one more time. Very disappointing. When i called to get room i explained what we were doing. Coming back to room from breakfast, someone was in my room starting to clean it, our stuff was everywhere. She saw us said sorry and left. All we wanted was to give our kids a easy day, caused they Daddy is military in Hawaii and this was last day, before getting back on the plane. They left very upset and disappointed. Not the way to handle things, these military kids go though enough. Not pleased at all.

I was disappointed the pool was closed in August; it was one of the main reasons I reserved here. Aside from that, it was a very nice property and our room was clean and comfortable. The staff was kind and helpful.