This is the best place to stay in Bali! Customer service is hand's down the best ever around. From checking in to the restaurant to the cleaning people huge congratulations to you! Food is unbelievable. They will take care of everything you could want and want to do. It's 3 hrs from the airport so what worth it. Taking day trips to the tourist areas is easy with the driver you get. Right on the beach away from people and the surf is legit! Thank you kelapa for an amazing stay we will be back year after year now! You made customer's for life with excellence in service.

This is the best place to stay in Bali! Customer service is hands down the best ever around. From checking in to the restaurant to the cleaning people huge congratulations to you! Food is unbelievable. They will take care of everything you could want and want to do. Its 3 hrs from the airport so what worth it. Taking day trips to the tourist areas is easy with the driver you get. Right on the beach away from people and the surf is legit! Thank you kelapa for an amazing stay we will be back year after year now! You made customers for life with excellence in service.

Great place, clean, nice breakfast/restaurant, private beach etc. 10 min drive to the surf. This is the best hotel in Medewi together with Umadewi Hotel.

The staff made this place extra special. They were so attentive to our needs and never once failed to greet us with a smile. The resort is heaven on earth, so peaceful and relaxing with a quiet beach. We were sad to leave. Its very remote, so I recommend choosing to go on one or two of the tours arranged by the resort to see the island properly. Our two trips were incredible and our drivers were both such nice people. They made sure we got an authentic experience. Highly recommended this resort to couples.

The staff made this place extra special. They were so attentive to our needs and never once failed to greet us with a smile. The resort is heaven on earth, so peaceful and relaxing with a quiet beach. We were sad to leave. It's very remote, so I recommend choosing to go on one or two of the tours arranged by the resort to see the island properly. Our two trips were incredible and our drivers were both such nice people. They made sure we got an authentic experience. Highly recommended this resort to couples.

The food and staff were outstanding - friendly and willing to assist in any way. The unfortunate part of the resort is lack of facilities if you want more in the way of night life. If this is not your thing it's a perfect place to relax and enjoy the amazing senery...

The food and staff were outstanding - friendly and willing to assist in any way. The unfortunate part of the resort is lack of facilities if you want more in the way of night life. If this is not your thing its a perfect place to relax and enjoy the amazing senery...

The property is a great place for getting away from everything. I liked the calmness and the nice staff but I didn’t like the fact that there’s nothing interesting within the close radius and that the retreat had only a kitchen and a spa, they could add some amenities since there is literally nowhere else to go

The Kelapa retreat and spa is the most incredible place I’ve ever stayed! The whole vibe was just beautiful, the staff go above and beyond to make you feel comfortable and enjoy your time and they always have a smile on their faces. Kadek was so helpful prior to us arriving, organising every thing for me via email and Ari was always there to help us with his team. The food at the restaurant is authentic and delicious, the rooms are beautiful.. I can’t wait to go back and highly recommend Kelapa

Everything was just perfect. The grounds, the villa, the pool, the beach, the food and of course the staff!

Great property very quiet location good for couples looking for a romantic getaway

Hidden gem, great view, room was clean and big... nice falling asleep to the sound of the ocean.

Very good

Perfect private retreat

Beautiful resort. I love everything about this resort. Friendly happy staff, good food great rooms.

This style of resort to a very specific and minimalistic which appeals to some people. My wife loves it, me personally I found it somewhat boring, too grey concrete like and somewhat too dark. The staff however is amazing and super helpful

Very disappointed in how I was treated and the accommodations. The pictures and the description are not accurate. I'm pretty forgiving when it comes to travel and for the $$ this is probably a place you should skip.

Very disappointed in how I was treated and the accommodations. The pictures and the description are not accurate. I'm pretty forgiving when it comes to travel and for the $$ this is probably a place you should skip.

I enjoy relaxing here,quite far frim the denpasar airport you should have car or book hotel shuttle.Breakfast very good very diversity choise.

Very good hôtel but i have book a pool beach villa authentique océan view Thé océan view is a view of the restaurant roof with smell of french fries

Nice place with very beautiful surroundings. However, the food is not the best, and there are nearly no alternatives nearby. We stayed in an ocean villa with pool. The pool was covered in shades which made it a bit too cold for our taste. If you are looking for a secluded place and you do not value quality of the food that much, we can recommend this place.

It was a great stay for our family of 3 with our 22 months old daughter. The villa and the views were stunning, services and staffs were great. If you're looking for a quiet getaway and doesn't mind a 3hr ride from the airport, then this is it.

The staff and the view were faultless. However, our shower had the most disgusting smell everytime the door was opened (villa 5) in which we complained to reception- then sent people down whom only sprayed. Hours later it was back in which we let housekeeping know, nothing was done to fix the problem. Luckily we knew the person next to us in the villa and used their shower which is disappointing. The food isn’t much to be honest- quite tasteless.

The staff and the view were faultless.However, our shower had the most disgusting smell everytime the door was opened (villa 5) in which we complained to reception- then sent people down whom only sprayed. Hours later it was back in which we let housekeeping know, nothing was done to fix the problem. Luckily we knew the person next to us in the villa and used their shower which is disappointing. The food isn’t much to be honest- quite tasteless.

The property, the staff, and the rooms are amazing. If you come to Bali to relax and step outside of the tourist trap that traveling can be. There is no better place to stay. You won’t be close to the shops, the signs in English, or the trappings of home. You will however get closer to whomever you come with, even if it’s just on your own and you will leave grateful that you booked here.

We hade a wonderful time at Kelapa. Great service and really nice accommodation with private pool and beach view. The food was good and the staff was beyond friendly. We recommend Kelapa to everyone. Beautiful place. The only minus was that the doors are not sealed so a wide variety of small creatures came in to our room, but the staff was quickly at our rescue and well equipped.

The Bali experience began at the airport, we were greeted by a private driver and taken to the beautiful West Bali to the retreat. The staff are all very lovely and friendly and willing to help with anything. Our room was spacious, very comfortable and clean. There was also a gorgeous outdoor shower and bath in the courtyard. The best part about this retreat is how quiet it is. Everyone keeps to themselves, there is yoga available twice a day, a spa to book facials or massages, the restaurant has great food and you're on the beach so all you can hear is the calming noise of the waves crashing in the background. Great for relaxing and distressing - we stayed for a week and cannot wait to come back again. There is also the opportunity to go on day trips. We did lots of sightseeing, shopping and spent a day out snorkelling on a boat. Just keep in mind they are DAY trips - you will be out all day and sometimes it might take 5 hours to get back to the retreat as Bali traffic can be very congested. However the 5 hr trip home only occured once, the average time to get back to the retreat was about 2.5 - 3 hours. Although it is worth it to see and explore Bali and it's also nice to see all the rice farms and countryside as you drive as well.

Kelapa Resort is everything you could wish for if you are looking for a relaxing and luxurious vacation on Bali. The villas are of very high standard with complete privacy. What we cannot praise enough however is the outstanding spa. We tried several spas around the island and none even came close to the standard provided at Kelapa.Can highly recommend Kelapa to anyone who wants to experience tranquility and true Balinese luxury!

The hotel premise is well kept and the beach is awesome!! It’s quiet and the black sandy beach is lovely, sparkling under sunlight. The staffs are very friendly and thoughtful. They will go all the way to bring a smile on our face.The only thing is the food have much room for improvement, however I heard they have another restaurant coming up, hopefully the food quality will improve. I will definitely go back soon.

Wonderful ocean/pool villas! We spent our honeymoon there and it was an absolutely amazing experience. The Spa is wonderfu- superb quality. We went there everyday of our stay. The ocean was secluded and perfect. The restaurant's variety of food and drinks was excellent. Our hotel driver, Putu, was the best. All of the staff were friendly, professional and just absolutely wonderful.

The Kelapa Retreat is like its name suggests is a quiet, highly unusual hotel in a very secluded spot. It is perfect for couples who just wish to relax for a while undisturbed, whilst enjoying good food and service. Owing to its location and away from bars, nightclubs etc., it would not suit everybody, but this is precisely its charm. A great place for reflection and rebalancing a hectic life style. Overall a very positive experience.

Best for getting relax but the bed in the room must be changed for new one