A little out of the way along a canal with good walking tracks. Excellent staff and dining room. Room very comfortable with dual aspect windows so good flow through breeze.

The stay at The Mooring House was very comfortable. I hadnt realised they didnt do breakfast but that wasnt a problem for us. The check in was simple and tho we arrived very early they put our bag in our room and sent us a text once it was ready.

Great stay and lovely staff.

Great service, good food excellent room. See you soon

Dirty filthy and uncared for . Nests of bugs in curtains, broken bath , disgusting carpets . This used to be lively but will never stay again

Our check in was appalling. There was a private function which we did not know about. Not only was our room directly above it, but we were not allowed to use the bar or restaurant facilities on arrival. Having travelled for a few hours, we were even denied taking a drink from the bar to our room. Thank goodness for Deliveroo. Unimpressed!!

The stay was nice. The room had lots of good features like a jacuzzi bath and a large fridge. However the room was a lot more run-down than was shown in the pictures. We wouldn't have minded this but it was one of the more expensive hotels in the area and it just seems like it wasn't being well looked after and the quality wasn't there for the money.

No staff on site early in the week. Booking said entry code would be sent 24 hours in advance, but after leaving messages, code arrived by text message 45 mins before check-in time and by email just after midnight. Rather stressful. Assuming you can get in the building, the room was fine.

Extremely helpful and accommodating staff. Dealt with dietary issues without batting an eye. Food was delicious. Clean private rooms. Easy to find and quick to get anywhere.

Lovely place, very practical and charming rooms. However if you check in on one of the unmanned days (a bad idea in itself), watch out. The duty team left us with no access code, no way to check in, we spent an hour outside calling them and also Hotels.com at the end of a long journey. Eventually another guest who had their direct number managed to raise them for us and we were let in. But our room had no electricity/lights - presume a fuse had gone. But of curse no staff onsite to fix it. So we were sent wandering about till we found another one available. By which time it was too late for us to get a meal nearby. Then absolutely no apology and no refund. Such a shame about the duty staff, as the building is charming convenient and very smartly done. But you can't pay for accommodation and then find you can't access it.

The staff are friendly and helpful, the room was bright and airy, with a very comfortable bed and good facilities. The breakfast was very filling and great value.

Very much enjoyed my stay, I will be booking again when I’m in the area

Lovely place to stay, nice walk or £7.00 taxi ride to docks. Room a bit cold, until fan heater warmed it up. Bath needs a mat as a high step into shower. Great meal and friendly staff. Would certainly stay again

Nice room, great style in the bar/restaurant. Good breakfast available. Two improvements could be made: as the room had no central heating, should have a quiet convector heater not the small, noisy fan heater provided; The cups for coffee are packed with the milk, sachets, sugar, spoons - but all those have to come out to use the cup. That is plain annoying - get a separate container.

The hotel itself was amazing,i was looking forward to a relaxing evening.i had just finished nights at the hospital and was looking forward to a relaxing siak in the bath that had jets so would have been great...if it had worked !!!! I know this may sound petty but it was my only night i had time to relax and i choose this property because of this...... Apart from this the room was amazing.

Overall would recommend for a short stay. Clean and comfortable. Communication before arrival could of be better as we tried to call to confirm booking no answer on days when they where opened. The room was pleasant but too warm as there was no obvious way to turn the underfloor heating down

Amazing tucked away little gem! Room was brilliant and lovely decor. Amazing waterfront views. Really friendly and helpful staff, not sure we could have asked for more. Will 100% stay here again.

Friendly and good location

Quick visit but there was a nice atmosphere , lovely staff

stayed for business, a bit further out of the center of Gloucester than it looked, £7-£8 in a taxi each way. Bar/Restaurant/Staff closed/not onsite Monday/Tuesday which is one of the days I stayed, was disappointed with this as it would have been easier to get a taxi in and out, plus have a drink in the bar before and after going out for a meal or even stayed in for a meal

We had a lovely stay with our Sproodle. Danielle and the team were very welcoming. The room was very clean and a good size with Kingsize bed, 2 seater sofa, desk and wardrobe. The En-suite also had a bath with power shower. The on-site restaurant the lock keepers was fantastic, great food and service. Would definitely stay again.

Great location, great staff, very friendly and professional. Excellent food/breakfast in restaurant.

The hotel is conveniently placed for the City Centre, a nice country walk. However, it was let down by an inability to fully cater for its guests. I was forced to eat elsewhere on Sat evening after being told there was no tables available. I returned to the hotel at approx 7:45 and there appeared to be a few empty tables. Nonetheless, the hotel was well kept and the staff were nice.

The hotel is conveniently placed for the City Centre, a nice country walk. However, it was let down by an inability to fully cater for its guests. I was forced to eat elsewhere on Sat evening after being told there was no tables available. I returned to the hotel at approx 7:45 and there appeared to be a few empty tables. Nonetheless, the hotel was well kept and the staff were nice.

Great place fabulous staff and locatin We even booked a 2nd night as so good

Great place fabulous staff and locatin We even booked a 2nd night as so good

Very friendly and helpful staff. Room was very spacious and clean, with added bonus of mini fridge with complimentary bottles of water and fresh milk. Food in the bistro was excellent and at a good price. Location is nice and quiet but short distance to city centre.

Very friendly and helpful staff. Room was very spacious and clean, with added bonus of mini fridge with complimentary bottles of water and fresh milk. Food in the bistro was excellent and at a good price. Location is nice and quiet but short distance to city centre.

Great quality hotel unfortunately the room was specifically booked because it had a jacuzzi bath which didn’t work. As we only had a 1 night stay no chance to correct the problem and reported it as we checked out. No offer to make amends eg. Free coffee, breakfast or partial refund. Disappointed

Great quality hotel unfortunately the room was specifically booked because it had a jacuzzi bath which didn’t work. As we only had a 1 night stay no chance to correct the problem and reported it as we checked out. No offer to make amends eg. Free coffee, breakfast or partial refund. Disappointed

Excellent location and lovely accommodation but the room was a little too warm even with window open and no way to adjust heating. Food ok depending on order, my wife’s was nice, mine not so much. Dog friendly and lovely walks on doorstep as well as excellent public transport links a couple of minutes walk away. Would definitely recommend and stay again.

Staff were friendly and helpful. Room was tidy and presentable but not very sound proof. Heard a lot of the other guests and the floor above walking around in the morning. Decent for a one night stay but wouldn’t stay again. Quick drive to centre so convenient for stay, probably wouldn’t walk it due to busy roads.