The entire place is absolutely disgusting. The communal kitchen was unusable, the toilet and showers were unclean and unusable.

There were holes in the walls. Other than this, the room was tidy, clean and the bathroom facilities were fine. I did not use the shared kitchen space during my stay so I have nothing to say about that

There were facilities to prepare food but no where to eat your food. Backpackers appear to have been replaced with social housing occupants. Have stayed here a number of years and was very disappointed to see the property has not been maintained over the past year.

If you want to sleep go elsewhere. Very noisy, door slamming yelling all hours of night. Poor security. Only thing positive was bed was comfortable

The property is a ghetto. I was nervous even sleeping in the bed. The entire place is absolutely filthy, with little security to your room. Never again will I stay here. I wouldn't even recommend it to my enemies.

The property is a ghetto. I was nervous even sleeping in the bed. The entire place is absolutely filthy, with little security to your room. Never again will I stay here. I wouldn't even recommend it to my enemies.

Room was absolutely tiny first of all. Sheets were stained, towels had holes in them. The kitchen was very disappointing, some equipment didn't work at all, some was just extremely worn down. The street outside had some homeless people shouting all evening, and the parking lot had some non-guests occupy spaces. Our key couldn't open the kitchen, so we had to ask the receptionist to open it for us, so we were pretty disappointed when the reception didnt open until 35 minutes after it was supposed to in the morning: it meant that we were locked out of the kitchen with no way of getting to our breakfast foods, which were laying in thr fridge in there.

Bathroom and bedsheets were clean, but the carpet has seen better days. The location is close to the central business area, but for some reason there are a lot of loud homeless people across the street. You don’t really seem to see this in the rest of the area, just this particular block. Front desk personnel was very nice and easy late check-in and checkout.

Room was clean, fresh and tidy with a good bed and decent shower. Reception was friendly and straight forward. Downsides were that the WiFi barely worked in the room so we just used our mobile data. The shared kitchen was ok but did not have any clean towels to wash our items. The parking spaces were full so we had to park on the road. But overall for the price it was good value

We arrived at 8.30pm and despite there being a sign on the door saying reception was open until 9pm the office was locked up, lights out. Luckily there was an emergency number which we rang and the woman who answered directed us to a locked metal box on the ground outside. She gave us the combination and we were able to take out the key to our room. The exterior of the building was quite dilapidated as was the interior of our room. Patched holes in the wall, windows that only opened a few inches 'for security reasons' so the sign said. This was advertised as a 2 bedroom family unit with air conditioning. It was a hot night so we went to turn it on to find it didn't work. We called the woman again and she said that there was a notice on their website to that effect and that they had placed fans in the 'unit'. As it turned out only 2 of the 3 fans were working. We turned on the oven to preheat it to cook dinner and the room filled with acrid smoke and set off the fire alarm. As we couldn't open the windows any further we had to open the door and use one of the fans to blow the smoke out. Suitcases had to be stowed under the beds in the 'bedrooms' as there was no room for them anywhere else. The shower was mouldy and the towels were threadbare. Across the road homeless people were sleeping on the street so it wasn't the best part of town to begin with. Although we had booked and paid for two nights we packed up and moved to another motel the next morning. More like Hotel Ashtray

Best location clean comfortable bed Great place for value

Property well located in downtown Rotorua and easy walk to Eat Streat and other dining options. Good parking that feels pretty secure. Rooms very basic and a little run down. If youre on a budget its a fine place to sleep for a few nights, just have the right expectations before you arrive, photos are from a while ago I suspect.

Property well located in downtown Rotorua and easy walk to Eat Streat and other dining options. Good parking that feels pretty secure. Rooms very basic and a little run down. If you're on a budget it's a fine place to sleep for a few nights, just have the right expectations before you arrive, photos are from a while ago I suspect.

It could do with an update but the staff were lovely. Some of my food in the shared fridge did go missing which was slightly annoying as I just bought them

Bed is clean, towel is provided. Facilities are clean. Receptionist is friendly and helpful.

Barebone backpacker single room. No place to unpack other than the bed. No chair, no table in room. good for the minimalist.

to noisy kids playing in hallway doors slamming. no remote. glasses cups missing

It was clean and basic. The staff was helpful. It was a bit hard to find on a fair night.

Location is good, very close to town and receptionist was very helpful and accommodating. But the room was very small and basic. Tv remote was not working. No dishwashing liquid, blinds was not closing properly so people from outside can see you coz the bed is directly by the window. Needs fixing and updating.

A good place to stay in Rotorua, because it is well situated. Friendly welcome and quite big room. I should have liked a chair in the room, but it's a detail. My stay at Astray Motel was pleasant.

Very small rooms. TV's that we couldn't make happen, but lovely people.

Convenient and next to i Site. Friendly staff.

The staff service very good.But the hotel too old, and i can hear next rooms talking.

The staff service very good. But the hotel too old, and i can hear next rooms talking.

Had motel facilities, mircowave, fridge and kettle in the room, although was a bit of a tight squeeze in the cupboard it was in. Could of done with a table in the room to help. Was clean. Twin room beds quite uncomfortable as mattress bigger than the plank of wood that was below it. Should say limited free parking, as we had to park on the street one night. Also be careful when paying as charged 2.5% for credit card even though I paid with a debit card, when I questioned this the lady was unapologetic and sarcastically smiling like she didn't understand, she did. No refund given for this. Didn't use kitchen as needed a good clean.

Service was good but room too small

The manager was Lovely and help me out when I lock myself out. Thank you :)

I have stayed at Astray once a year for about ten years. Nice to see Smart Tv's in the rooms now. New owners since my last visit. I grabbed myself a budget room, although small, was very clean and warm.

Place is good enough for a short stay. Location vice convenient.

Great one night stay just that the room can be abit small for my liking but other than that I would recommend this place.

The rooms are quite small, but comfortable. The staff were very nice, welcoming and helpful, being ready to give directions and help out whenever I needed anything. The parking lot is very small, but you can park on the street overnight until 10am for free. You get 500mb of free data per day, but can purchase more for a reasonable price. It's in a great location, with bus stops for all the major routes right outside the front door, restaurants of any cuisine within a 5 minute walk, and all different kinds of shops everywhere you turn. The one downside was that they did not provide any towels; other hostels I've stayed at have had towels for each bed.

Was very noisy and disappointed to have cold showers despite being in an area with a lot of geothermal water. Very small room. Only good thing was that it was close to all the shops and food places.