First an intoxicated woman came out of a room and was yelling at me right after I checked in. 2 other ppl made her go outside and I went in my room. TV in the room didn’t work. When I went to take a shower the lever for the shower was stuck and resulted in the shower only partially working (slow dripping). The walls of the shower had long black hairs on it.” (Not mine) and the culking around the shower was had mold all over it .

Good

Bed bugs and lack of empathy. I didn't demand anything crazy, just some extra time since my small child and i were relentlessly attacked by bed bugs. They were crawling on both beds, i called at 4am, my kid obviously upset and unable to sleep. They switched us rooms and i was up hours until my child was finally able to sleep, i woke up late. I just wanted extra time to maybe help ease the itchiness with a bath, guy knocks on the door and opens it not even 3 seconds later to say: get out. I try explaining, they don't care. Just because they switched us at 4am, it makes it okay that we are going through this? Of course, they refuse a refund cause, sure, it's a business, whatever, but tell me i just paid for this? Sometimes it takes 2 to 3 days to notice the full effects of these bites. It's only day two and i have slept maybe 3 hours in the last 2 days, my child is inconsolable. I wouldn't be angry, had they shown at least a little compassion, i don't think it was a lot to ask, they even alerted police. They have a rodent issue, the only microwave is in the lobby, sometimes no fridge in room, building smells like mildew and tobacco... but I'm out of line for asking at least a refund? I've stayed here several times, i dealt with the smells and the ridiculous added fees, but this is too much. I just needed a place to rest for the night. If you're in a pinch like I was that night, find another place or just find a rest stop, and sleep in your car. This is completely infuriating.

Rude male staff, bed bugs, lack of understanding, strict about refusing refunds but not to compromise.

Nothing worked. Key card, tv, nothing. Horrible place

The room i had for this stay smelling like wet dog the room had Roaches and the hallway during check out smells like weed a stranger in the libby wanted me to give him a ride I said no and the clerk stole my $30 deposit like she looked like a crack addict plus no microwave in the room its only one downstairs stayed in my room they won't give ur family enough wash clothes and towels either just nasty

Issue with airconditioners

The bed was like sleeping on the floor. There was outlets that didn't work. I only found one ice machine and it didn't work.

Required cash deposits which was unusual and never got the money back when I checked outeven though everything was as is. And the as is condition when I walked in was decrepit at best. I had no prior knowledge of this place at the time, but an emergency forcing to find a place at a late hour, I had no choice. I didnt even take any belongings in. It wasn't worth even trying to get deposits back. I just wanted out of there.

Everything from check in to check out was shady as hell and at check in was made to wait 2 hours and the problems just continued. Including the TV that wouldn't work that the front desk flat out refused to fix or compensate me for. Wasn't until check out that the guy come in there and tried. Everything over priced and even the checkout guy was trying to convince me to pay cash and not go through hotels.com. nickel and dime you for everything!!! NEVER AGAIN NEVER NEVER NEVER

I have managed hotels in the past, I would never send anyone at all to this facility. They don't care about clindness at all.

Ok

The building is well-designed but the cleanses is total poor. I think they don't have cleaner, sheet dirty and window sheet full of dirty sports.

Property was not as it was on expedia pics they used pics from another hotel

Excellent

Roaches, dirty rooms, musty smell, rude desk attendants

Smoking smell everywhere

People that don’t stay at the property are lurking in the parking lot by vehicles SKETCHY, VERY SKETCHY. Says they don’t want incense, but staff has filled the halls with such strong curry odors that can be unbearable. Had people attempt to come in our room twice, again SKETCHY. I do not recommend women, single women to stay here alone. CHEAP RATES CALL FOR CHEAP OWNERS

Black mold growing up all around the AC.Unit all over the bathroom ceiling.Bathroom walls a huge patch behind the toilet just disgusting overall I asked for a refund and was told I had to leave the property

was noisy with construction starting at 9 am

Not clean at all but staff was very polite

was a really filthy place with very greedy/lazy staff

This is the worst hotel I’ve stayed till now in the USA. There is not even a single thing that was good. Beds were dirty and comforter was torn and dirty. Carpet smells stinky. I will never ever book a room with them again.

Room was clean but bathroom door was falling off the hinges and wouldn't close correctly, toilet seat was broke, bathtub drain was backed up, shower head was so worn out, it only sprayed a few streams of water, sink faucet was so corroded and loose I thought it was going to come apart. Side exit door was always unlocked so the security was lacking.

Absolutely 0 stars for this place.. the guy at the front desk charged me extra for a friend coming which was fine then after I tapped my card and saw it withdraw from my account he told me that I needed to pay again. I told him I wasn't paying again cause It had already came out he said they wouldn't be credited. We argued a bit, I showed him the charge on my account. He proceeded to tell me he wasn't giving me my ID back and wouldn't give me the room keys. My friend stepped in and took over getting my ID and the key cards to the room but this was very unprofessional as a business. There was big blood stains all down the hallway. Room was disgustingly dirty. Beds were hard and uncomfortable. Staff was unnecessarily rude. Terrible experience.

It was better than what you pay for :)

Problems with the keys more than once. Turned on the water in the bath and could not turn it off. Generally poorly maintained.

The place was clean. Their are basically, no amenities. No pool. My bathtub would not hold water and they were unable to do anything about that, although they responded quickly. The tv remote did not work and they rexponded quickly to that, also. In my non-smoking room the bed cover had cigarette burns; in fact the whole non-smoking hallway smelled like cigarette smoke. At least it was just cigarette smoke. This appears to be a low-income resident hotel. However, at no time did I feel threatened or uncomfortable. This was just a quick get away for me. The price was right. The bed was comfortable. I did not see any bugs or any evidence of bugs. If you just need a place to spend the night, this is fine. They are minutes away from a plethora of restaurants.

This place is absolutely disgusting!! Beds are hard and dirty, they don’t even give you a blanket to sleep with. The whole building smells like mildew, car alarms going off all night, paper thin walls, all around a horrible experience!

No, Maid service was ever offered And the management was rude

Me and my family stayed here and we went to bed but i got woken up to getting bit and turns out they had bed bugs and my wifes neck and her shoulders are swollen from the bites and they are adult ones so dont stay there

Extremely dirty. Terrible odor. We left after 30 minutes. Should be refunded. Really seemed dangerous!!!