Great

As expected. Room and property clean. Staff friendly. Shower did go cold for a short time, which was odd and annoying. But quickly became warm again.

The pet fee was pricey. The hotel was nice.

A great place to stay as we were on our way to Indiana. Across the way is a beautiful park with a lake where you can enjoy being surrounded by mountains!

First room they put me in smelled rancid. Went back to request another room. While there another guest came up asking for air freshener since his room smelled like mold. They handed him a spray can. The next room I got was under the entrance roof, so all night there was a metal halide light shining through the curtains. Hard to sleep. Stayed here before without issue, but it may be time to change, until they either shampoo the carpets or replace them.

We arrived with 4 dogs 3 were service dogs 1 was an Olg English bulldog waying 55 lbs. and she(the host) said that we were only allowed to have 1 dog in a room so I guess she didn't know that service dogs count as a dog. We had a (1) reserved but the host said that our dogs couldn't way more than 20 lbs. 3 were under but our bulldog was not so she then informed us that because we have 4 dogs (very well mannered) that we had to get 2 rooms becuase of us having 4 dogs costing another $165.00 before we could even check in ??? After the fact of being in stop and go traffic for 20 miles because of a simi accident we were not very happy !! We reserved our room through Expedia. Com which is a 3rd party contractor and all the rules and regulations are not explained for the Holiday Inn Express in Jacksboro Tennessee so be cautious when booking at that particular one Holiday Inn and or Expedia!! Bad experience!!!!

Large clean rooms excellent customer service great job!!

Clean place stay every year. Free good breakfast. Choice to swim or workout if i like.

Easy accessibility off of interstate. Close to a state park for walking.

Love the area. comfy beds

Everything

It was quite and restful, staff was friendly and helpful… I will stay here again and recommend to friends and family

I must say I was very impressed. The rooms are nice and spacious.The beds were comfy and the room was very clean which is a big plus for me. The breakfast was excellent plenty of items to choose from. My family and I will definitely stay here again..

The room was spacious and clean. The desk clerk was nice. Newly renovated.

The property was clean and nice. The room lacked a way to darken the window with a spotlight right outside room 401. Please get shades that work.

Stopped here on a long drive and it was much nicer than I expected. Clean, large room, great service and tasty breakfast

Everything was wonderful

Bed was very hard

Jack’s restaurant was close and the food was good. Check in and out was easy!

Hotel is fine for a quick overnight stay. Nearby food options are limited.

Well kept and clean hotel, breakfast selection was one of the best I have seen.

Just two right turns off the interstate

Clean, quiet. Very nice

Large rooms with comfortable beds. Clean rooms and lovely breakfast.

Big room and comfortable beds. Wonderful breakfast.

The man at the front desk the day I checked (I wish I knew his name!!) in was very helpful and even called me once I got up to my room to make sure everything was to my liking!!! I would most likely stay here again based on his awesome service!!!

Very nice place

Water pressure was very poor

The room was clean but smelled of mildew probably because the bathroom fan was barely working. Limited water pressure when showering too.

The TV and coffee maker did not work at all. The next morning the manager did nothing to comp us for the inconvenience of no TV and coffee maker.

Friendly staff, easy off the highway. Clean rooms

Was very pleasant. Stayed there during an unusually snowy time and it was a comfortable place to stay. Great staff and a nice room. Breakfast was good as well.