The stay was amazing and staff very friendly, enjoyed it very much.

Nice Pool Big Rooms, look great Food excellent Fitness room excellent Tennis courts ok Beach awful because of sellers, who try to sell you trips every 2 minutes Beach: Swimming most of the time not allowed and also not really possible Mold smell in room Service bad: Room often not made, they are noisy very early in the morning Breakfast only till 9:30, which was a bit early in general

Nice PoolBig Rooms, look greatFood excellentFitness room excellentTennis courts okBeach awful because of sellers, who try to sell you trips every 2 minutesBeach: Swimming most of the time not allowed and also not really possibleMold smell in roomService bad: Room often not made, they are noisy very early in the morningBreakfast only till 9:30, which was a bit early in general

Super!

Super!

Very helpful friendly stay, nice hotel with great facilities!

Very relaxing stay here en route to the airport. We were under the impression that the hotel had a 24 hour airport shuttle but we were too late to book a seat. After initially panicking the reception booked us a taxi from outside to pick us up, panic over!!

Nice layout.good staff. Nice rooms draw back are bad reception scents and a little rundown

Nice layout.good staff. Nice rooms draw back are bad reception scents and a little rundown

Very helpful staff with a nice beach nearby. A lot of salesmen following you on the beach though.

We were only there a day 2 days one night. The chef Neerl made us a cheese and onion toastie his first time which was kind and not on the menu. We booked a sea view but got a pool view but couldn’t move us as they said they were fully booked ! That was it! It’s over an hour away from airport and cost £50 for taxi which is expensive.

We were only there a day 2 days one night. The chef Neerl made us a cheese and onion toastie his first time which was kind and not on the menu. We booked a sea view but got a pool view but couldn’t move us as they said they were fully booked ! That was it! It’s over an hour away from airport and cost £50 for taxi which is expensive.

Great resort good buffet breakfast nice sunsets cabana resturaunt had great food although a little pricey

We travelled with 4y/o kid and loved there so much. Their hotel is not flash new one, but well maintained. Pool is so much fun. Restaurants serves variety of foods from morning to the night. if you are looking for somewhere to relax, this is the one! just one thing you need to be aware is that there is really weak WIFI in your room. 期待以上のホテルでした。４歳の子連れ旅行でしたが、こどもは広いプールに大喜び。庭にはオオトカゲがいたり、ブランコがあったり、1日中ホテルで楽しんでいました。食事も申し分のない種類と味で、コスパも良し！また機会があれば是非泊まりたいホテルです。

Nice hotel. Too bad they close the pool and spa at 18:00. And the gym an hour later. It is not much to do in the area and both shops and restaurants close rather early.

we came as a family group and had a wonderful stay. Service is excellent, and staff are very friendly. the hotell is wast with several restaurants to choose from, and the food was very nice. the hotel is right next to the beach. when we were there the sea was a little too rough for swimming in the waves, but we still had loads of fun in the large pool. I can easily recommend this hotel :-)

we came as a family group and had a wonderful stay. Service is excellent, and staff are very friendly. the hotell is wast with several restaurants to choose from, and the food was very nice. the hotel is right next to the beach. when we were there the sea was a little too rough for swimming in the waves, but we still had loads of fun in the large pool. I can easily recommend this hotel :-)

It is an old hotel but pretty well maintained since the room was clean. The staff members at the restaurants were amazing and the taste of food was good. But the staff who helped us with check-in was not comfortable speaking in English and gave us a wrong information that I had to inform the reception in order to have buffet for dinner. After we got into the hotel room she called us to come down to the reception to get a 'repeated band' since it was my second visit. We asked her whethere there would be any special service by having the band. She told us "I don't know". It was very annoying to go down and get the band around my wrist. There was no point having the band.

It is an old hotel but pretty well maintained since the room was clean. The staff members at the restaurants were amazing and the taste of food was good. But the staff who helped us with check-in was not comfortable speaking in English and gave us a wrong information that I had to inform the reception in order to have buffet for dinner. After we got into the hotel room she called us to come down to the reception to get a 'repeated band' since it was my second visit. We asked her whethere there would be any special service by having the band. She told us "I don't know". It was very annoying to go down and get the band around my wrist. There was no point having the band.

This place was amazing. Highly recommended.

This place was amazing. Highly recommended.

OUR FIRST TIME IN SRI LANKA AND WHAT A POSITIVE EXPERIENCE. THE HOTEL WAS RIGHT ON THE BEACH WITH AN AMAZING POOL. THE STAFF WAS EXCELLENT AND I WOULD HIGHLY RECOMMEND THIS HOTEL ESPECIALLY TO FAMILY AND FRIENDS. KEEP UP THE GREAT WORK!!!

OUR FIRST TIME IN SRI LANKA AND WHAT A POSITIVE EXPERIENCE. THE HOTEL WAS RIGHT ON THE BEACH WITH AN AMAZING POOL.THE STAFF WAS EXCELLENT AND I WOULD HIGHLY RECOMMEND THIS HOTEL ESPECIALLY TO FAMILY AND FRIENDS.KEEP UP THE GREAT WORK!!!

Pleasant enough hotel with friendly hotel. Food was lovely with good choices for breakfast. The room we were in had a great sea view and was cleaned and attended to but the balcony was often pooped on by crows and not cleaned. The pool whilst large and looked welcoming was in need of more regular cleaning. The pool area needs some updating to paths and tiles. You cannot use the beach because of the constant hounding by salespeople and the sea is too dangerous to swim in.

Pleasant enough hotel with friendly hotel. Food was lovely with good choices for breakfast. The room we were in had a great sea view and was cleaned and attended to but the balcony was often pooped on by crows and not cleaned. The pool whilst large and looked welcoming was in need of more regular cleaning. The pool area needs some updating to paths and tiles. You cannot use the beach because of the constant hounding by salespeople and the sea is too dangerous to swim in.

This is a luxury resort where you can park yourself after some sightseeing in the center of the country. It has a very nice meandering pool, most but not all of it shallow for children safety, access to a long and wide sandy beach with a life guard and waves that take some getting used to and might intimidate some. There are three restaurants, one with a very nice buffet for 15 euro and two others. Breakfast is very rich and spans English to Sri Lankan versions of the first day meal. The place is super clean, indoors and out. Staff are very friendly and helpful. My wife came in with a bad cold, and within one hour one doctor and two uniformed nurses paid her a visit and gave her very effective medicin. We spent four nights and did not really see the need to leave the place, coming after days in the jungle and close to monuments, but the hotel staff will be happy to arrange tours for you. All in all, a very pleasant stay for all ages, though not one of the friendliest beaches in Sri Lanka.

This hotel is ‘tired’ public areas are very good and kept clean and attractive, but bedrooms are dated and bathrooms are in need of an update !! Towels and beach towels are worn and washed out !! Our biggest complaint was with reception staff , we had to ask three times to get anything done!! No one seemed particularly interested in helping or advising!! We were left with the impression that this hotel is given over to ‘tours’ staying 2or 3 nights so no effort is given to make your visit special, perhaps a good management team is needed to get this hotel up to scratch!!

Really fantastic hotel with the most helpful staff. Arranged sightseeing for us and took us to see sights. Really knowledgable. Fantastic driver who got us to the airport when trees were down and roads closed. Super place.

enjoyed the stay verh much, superb staff very friendly and helpful. delicious food. overall best bech hotel in the area.

I had mixed feelings about this hotel. I was expecting a 4 star exotic experience with a beautiful beach and relaxing spa. Instead we got an average, tired hotel with facilities which were in need of updating, a horrendous spa and an unusable beach. The reception staff were appalling but the restaurant staff were excellent. Reception - a beautiful reception and great first impressions however the reception staff were rude. We had to complain every day about being woken at 6am to drilling and banging and only on the last day did they offer to do anything about it! The cashier was also very rude, constantly making fun of my height! (I'm 5ft 9in - so not a giant). Pool area - broken sun beds, ripped and faded towels and subbed cushions, old fashioned concrete slabs around the pool and a shabby pool bar. In much need of updating. Definitely not what I would call 4 star. The pool staff were very attentive and despite the tardiness, we still had a relaxing time by the pool each day. Beach - the pool area is right next to the beach and as such I expected sun loungers on the beach also. This is not the case. A fence separates the beach and hotel grounds and the local looky looky men hang around the fence calling out to you to view their goods. It was really intimidating and as such we only ventured on to the beach once. The spa - absolutely appalling! Don't even go there!

From the arrival late in the even that did not have a room ready for this reservation, to the lack of towels for the pool, to the late opening of breakfast, and the constant questioning of when we would be leaving the hotel, the customer service was non-existent. Even at check out, we had to wait for 10 minutes because the one guy in the entire hotel that had access to the cash was at the bank. This caused us to nearly miss our flight in Colombo. The restaurant/bar had a nice set up, but it took 10-15 minutes to get a drink and order food. We were better off walking to the bar to order. I never comment on good or bad service/accommodations because I don't want to be "that guy", but this time I was so irritated, I felt I needed to write something to temper people's expectations. I hope the construction of the hotel and the service of the hotel is ready for high season...

Words can not deccrible how wondeful SriLanka is and moreover how fabulous the Royal Palms is... my only problem is we only stayed for 5 nights!!!! The hotel is just perfect for a relaxing get away and the staff especially Benedict & Chandima are simply fantastic.... they made our stay so very very special especially my Birthday which was absolutely fabulous.... thank you for making our 1st trip to SriLanka so memorable.... ww are so looking forward to returning.