Very unprofessional.. No help with luggage.Had to call several times to get ironOnly one towel in bathroom everyday even though there were two in roomHouse keeping incompetent.Reception staff very rude

No iron in the room, no hairdryer either. My family and I had to bring our own suitcases into the hotel which was a first as no one from the hotel came out to help, they just starred at us. My driver himself got angry at the hotel staff for not helping us. The staff on front desk by the name of Vijay was extremely rude, spoke in a complete disgusting manner and created a whole problem from nothing. I will never stay at this hotel, I rather pay slightly more and stay at other hotels such as Hyatt Regency in Amdavad instead of Lemontree. Some of their staff don't speak/understand English so I often had to repeat myself 2-3 times and break down the sentence. I was charged room bill for something I didn't use and Vijay from front desk kept on blaming me and spoke disgusting. This Lemontree Hotel chain has no customer service. Furthermore, their swimming pool was dirty and during afternoons I noticed was closed. Due to the atrium, you can hear all the hustle/noise in your bedroom at times in the evenings. At 6am I had a next door room having maintenance works done with drilling and hammering which woke me. On my right room the walls seem to be so thin that you can hear people in the other room and their TV on. Would not stay again and would not recommend to anyone. Only recommendation I have is for a breakfast kitchen staff I think by the name of Amal who was very kind and went out of his way.

The room was comfortable. Had river view. Pillows was very very hard. Never slept on such hard pillows.Food was good. Staff was very courteous

The room was comfortable. Had river view. Pillows was very very hard. Never slept on such hard pillows. Food was good. Staff was very courteous

Bed is not comfortable. Toiletries supplied is not good, especially shampoo and conditioner.

Good

The decor and ambience is great giving you a feeling of an european style. White colour background enlightens the ambience and gives a cool and refresh look.

Nice likeable place with good comfort and ambience. But the neighborhood seemed clustered.

Hotel was very clean. Staff was very helpful and professional. The immediate area around the hotel was not very walkable or nice though.

It was good

Is excellent

Although we paid for triple occupancy, neither bedding nor towels nor coffee mugs nor bed sheets were prepared for the same. Even after reminder the needful was done at 1 am in the morning. Even the AC stopped working at 1.30 in the night. When feedback was provided during checkout, the lady receptionist was not even interested in knowing details. All we got was a rude look.

Although we paid for triple occupancy, neither bedding nor towels nor coffee mugs nor bed sheets were prepared for the same. Even after reminder the needful was done at 1 am in the morning. Even the AC stopped working at 1.30 in the night. When feedback was provided during checkout, the lady receptionist was not even interested in knowing details. All we got was a rude look.

Although we paid for triple occupancy, neither bedding nor towels nor coffee mugs nor bed sheets were prepared for the same. Even after reminder the needful was done at 1 am in the morning. Even the AC stopped working at 1.30 in the night. When feedback was provided during checkout, the lady receptionist was not even interested in knowing details. All we got was a rude look.

Good location, service & food quality. Reception staff was very friendly, specially Sangeeta & Chaman

Stayed overnight. Comfortable and meets expectations of a business budget hotel with a bit of added luxury. But too far from the city.

It was good. Except we had a problem while checking in. Our booking through Hotel.com was not confirmed and also we were told that breakfast was not included when we had a confirmation from hotel. com that the room was including breakfast. Anyway the hotel front desk was very helpful and sorted it out for us. I was not happy with the response I got from your call centre.

comfortable

Receptionists who greeted us at the time of check in were very rude, particularly, the lady called Pooja. We booked two rooms but the kids were given room in a different floor despite a pre-confirmation. Location of the hotel was terrible. The staff at the restaurant were very good and the chef Rana was a delight.

nice hotel in ahmedabad

Great stay, thank you

Requested an early check in but the staff snubbed me with a smaller room without informing me until I went to the room. They didn't even explain until I challenged them. 1 hour later they found the room I should've got... and when checking out the next day had the audacity to charge me early check in. The room I was given was nice, but from the time I got it, there was work being carried out in the room above therefore I was unable to rest and the staff were unable to do anything about it. Not great after a 17 hour journey!!

My colleague and I stayed in the Lemon Tree Atrium hotel for over 3 weeks to do a research project in the city. The hotel was first class in every way and made our 'home from home' as pleasant a time as possible. The cafe was mostly great - we had breakfast every day and lunch/ dinner a number of times. There was extensive variety on the menu and the food was of a good quality. On our final evening, the whole team of hotel staff came out to wish us well. This was great - cake, a bottle of non-alcoholic bubbly (as Gujarat is a dry state), gifts and free dinner. This was unexpected but such a lovely touch! The Lemon Tree staff seem to have a good working environment here and we peeped in on their Republic Day celebrations where everyone was having a good time - good to see rewards for staff too. All the staff made us feel very welcome and we thoroughly enjoyed our stay here. We would definitely recommend it to anyone visiting Ahmedabad.

My colleague and I stayed in the Lemon Tree Atrium hotel for over 3 weeks to do a research project in the city.The hotel was first class in every way and made our 'home from home' as pleasant a time as possible.The cafe was mostly great - we had breakfast every day and lunch/ dinner a number of times. There was extensive variety on the menu and the food was of a good quality. On our final evening, the whole team of hotel staff came out to wish us well. This was great - cake, a bottle of non-alcoholic bubbly (as Gujarat is a dry state), gifts and free dinner. This was unexpected but such a lovely touch!The Lemon Tree staff seem to have a good working environment here and we peeped in on their Republic Day celebrations where everyone was having a good time - good to see rewards for staff too.All the staff made us feel very welcome and we thoroughly enjoyed our stay here. We would definitely recommend it to anyone visiting Ahmedabad.

The stay comforyable but the location of spa is a disaster and is very noisy...surrounding area not so great..good bed and food though...can do better in cleanliness....TV remotes are a challenge to handle

Nothing to write as I was disappointed to see the place so rundown - the web site gives a different misleading picture Wow not going back to this location Will also update trip advisor Not a value for money property

We had booked a king size bed with river view(Deluxe) according to the hotel website. Were given a smaller room with a king size bed. So, I called reception and asked them to change the room to river view and he tried to convince me that the hotel was full and there were no rooms available. I was insistent and he was able to change my room to a river view. He could have explained to me ahead of time that there were no riverview rooms available rather than just sending me to a smaller room and then not lied to me about the hotel being sold out.

warm welcome at reception, nice morning breakfast including traditional recipe.