Very nice location but a little noisy at night

They didn't have hot water. No A/C or heating system. I want a refund.

Locatio! Location! Location!

This property was ideally located in the main Plaza of Cusco with good restaurants all around. The staff was friendly, helpful and responsive to all our needs.

Very good service

I can't say enough about how excellent this hotel is!! The location is perfect and the staff are incredible. Yes, it's in a busy location, but the street noise didn't bother us at all. It sits right on the Plaza de Armas and is surrounded by great restaurants and shops. The staff did everything they could to make sure we were comfortable and had everything we needed. I'm sorry I didn't get the names of the people working reception (there were two ladies and one man) because they were all wonderful - they called taxis for us to/from airport and train station, held our luggage during our two separate stays, and even called a tour company for me to confirm our tour reservation. The free breakfast buffet was good and the hotel restaurant was very good and reasonably priced. Finally, a big shout out to the housekeeping staff - the room/bathroom (as well as all of the hotel) was so clean, and toiletries and a hair dryer were provided in the room. We really enjoyed our stay at this hotel. We definitely would stay here again and would highly recommend it to anyone planning to travel to Cusco!

Excellent location friendly staff!

Great location

Location location location! Breakfast could be better but front desk was great! Staff very helpful at the hotel.

Location is great

Location is perfect.

These guys were top-notch! Stayed there while in Cusco and before we did the Inca Trail - they accommodated any special requests we had and even stored our luggage during our trek. Just first class service all the way!

Fantastic location. Really can’t be beat. Room was small but nice. Beds were ok. Not luxury but ok for the price. Shower didn’t have hot water one of the mornings but staff is very friendly and gracious. Would recommend for a budget conscious traveler. You’ll be pleased. Low frills, good for the price.

The hotel was in a perfect location...close to everything. The bed was VERY comfortable and the staff was incredibly helpful and friendly. Highly recommend this hotel.

The hotel was in a perfect location...close to everything. The bed was VERY comfortable and the staff was incredibly helpful and friendly. Highly recommend this hotel.

the location was great

Centrally located to everything and on main drag to get a taxi.

This hotel is in the middle of Cusco’s downtown. You will love it!

really enjoyed staying here. It was priced right, great location and the morning breakfast is amazing. The only thing I was not happy about is the loud noise from the streets.

Prime location. It is right by the the main plaza, with lots of restaurants and shops within a short walk. Right from the cafe or from the roof top I could watch the people in the square. The staff was friendly and helpful with all of my requests. The room was clean and comfortable. One thing about the property is that the street noise can be quite audible at night - my room was facing the street. I ended up needed white noise through earphones to sleep well.

Great Rooms and Location. Great view of the plaza while having breakfast.

Just way too noisy by the square - couldn't sleep at night. Taxis were hooting their horns all night. Stayed 2 nights but never slept a wink . Had to book into another hotel even though we had prepaid this hotel for a few days.

Just way too noisy by the square - couldnt sleep at night. Taxis were hooting their horns all night. Stayed 2 nights but never slept a wink . Had to book into another hotel even though we had prepaid this hotel for a few days.

great place and service. perfect to go most of important places by walking. somewhat noise at night on the street at night. enjoyed stays.

Hotel cómodo y excelentemente ubicado, desayuno correcto, rico pisco sour en un restaurant con una vista hermosa,. Un solo gran problema, extremadamente ruidoso, nos tocó pasar hallowean y había un multitud en la plaza y avenida El Sol hasta las 5 am aprox, imposible dormir. Todos los días el ruido y movimiento de autos con sus bocinas comienza muy temprano.

Location is excellent, right in the middle of the city!

I LOVED that the hotel sat directly in the Plaza, my husband and I sat out at night people watching on a bench directly outside of the hotel

Not only does the hotel have a perfect location it also has a great staff. They made our stay so comfortable and accommodated us an extra night since our flight was late in the evening. Check in recommended a great agency to book our tours, the room was spotless every day, it was inviting every time we arrived from an exhausting hike and the restaurant had great food, drinks and a perfect view. I’d stay here a 1000 times. As for the noise some people complain about, I didn’t hear much, not enough to keep me awake or maybe I was just so exhausted from the hikes, I just slept like a rock!!

Location was everything! Great place to sit and have breakfast overlooking the plaza with many good breakfast choices. Biggest downfall was the noise from other travellers in the rooms above on hardwood floors as well as others talking in the hallway loudly very early in the morning. Otherwise it was great.

Right on the Plaza, great amenities, walking distance to everything - restaurants, bars, sights, train station

The property is very nice and clean and includes a nice breakfast. It is very conveniently located on the Plaza de Armas square, with alot of nearby shops and restaurants. There was alot of noise on the plaza very early in the morning, honking horns, carts being dragged over the cobblestobes, whistles blowing, etc starting at 3 am, that made it almost impossible to sleep. There was a parade in the square the next day, so I do not know if it is just because of this that it was so noisy the night before, or if it is like this every night. Otherwise the hotel was very nice.