Perfect to be close to hospital. Will stay again

I read several bad reviews about the property and still decided to make my own opinion. Im glad i did the staff was all really nice and helpful. They went above and beyond. We brought a air mattress for my daughter and it sprung a leak and they brought us a roll away bed right away and we thank them greatly for that. Would definitely go back.

Good location, very friendly staff.

Easy parking

Nope.

Very nice staff!

I could hear neighbors next door day and night. Too thin walls?

We are very pleased. Very clean. Desk personnel very friendly and helpful.

sink did not work have hot water and it sprayed all over. Electricity in room went out.

Staff was friendly and the rooms were comfortable. The only issue was the elevators were slow. We had to wait a long time to get up to our room.

Elevator wasn't working. Food service was out of food.

Reasonable price, my family felt safe, rooms were clean and staff were friendly. Awesome experience. We will stay again if we visit Waco.

Nice clean hotel. Safe for solo travel. Front desk is friendly and housekeeping was accommodating. Beds were comfortable. Amenities were nice.

Very clean abd well-kept room. Staff was great as well.

This is a super nice hotel and I highly recommend it! Great location and staff. Comfortable room.

Nice. Room very clean. The hall area outside our room was not as clean and already beginning to look worn for a relatively new hotel. Staff very nice. We would stay there again.

After a busy day of shopping and sightseeing the accommodations were a welcome relief. Everyone and everything made our stay wonderful.

Very nice. Holiday Inn has upped its game! Highly recommend for Baylor families

Nice facility

Great place to stay.

Very nice place to stay. The breakfast was wonderful!

Nice, clean room and comfortable bed! We will definitely be staying here again!

Very clean and nice staff. Love the shower pressure!

Comfy bed and pillows!! Clean room and bathroom.

Loved the shower especially the shower head that adjusted to actually get a good stream of water coming out. shift manager for my second night was outstanding, she went out of her way, 10 fold to help me with the silly laundry APP (should have the option of quarters) for old school customers). with her attitude she should be manager.

Over all it’s a nice and clean hotel- it was fine for a one night stay. We had a basic king room but it was VERY small and felt cold and dark. One of the most important things we looked for in a hotel is the availability of a crib. We have a 6 month old who has always slept in her own bed and never slept with us. I called ahead to ensure they would have one for us and was reassured they are available. Upon arrival, the desk attendant said he would have to go find one but would bring it up to our room. That was fine with us. We went to dinner expecting it to be there when we got back. It was not. I called the desk 4 times before someone answered to ask about it and was told they have cribs but they do not have the mattress/ bottom insert for them therefor it’s just wire on the bottom. Our baby ended up having to sleep in our bed making for a sleepless night for this momma. Very disappointed about this

Beautiful hotel, well done, extremely modern and clean, but still warm friendly.

Our room was lovely, and had a nice big space for a couch and meeting with friends while in town.

Everything was excellent!

The staff was very friendly and helpful. The pool is nice there is a fitness room and the breakfast buffet was very good and well kept. Definitely come back here again great for the family Stephanie at the front desk was so welcoming and if anything needed to let them know

Three EV chargers. No pets allowed. No smoking. Perfect!

The staff was rude. I booked for 3 people. They only had a king bed available. I asked for roll away. And she said she could provide an extra blanket so I could sleep in floor. Never again will holiday inn get my business.