Staff - very helpful and polite. Willing to help and guide throughout our stay. Location - close to all attractions. Easy access to transport. Clean - rooms were clean and towels changed constantly

Noisy - could hear other residents chatter through the door. Room- very small for 2 people

I think the location is the best thing abt this hotel.

Room shape was odd and made it difficult to move around. Stair needs care when coming down as they are spiral. Poor WiFi connection. Thr

Ok. Good.

Nothing.

Having found myself with nowhere to stay at 10pm due to a booking error on the website, I as relieved to find this hostal. The young man at the check in desk couldn’t have been friendlier. The room is basic and a little tired, but exactly as shown in the pictures, and it seems to be the way with most places of this price bracket in Lourdes. But it was comfortable and I slept very well. Breakfast was basic, but ok and not expensive, and served with a smile, so a good start to the day. I would stay here again.

good location. room was small but nicer than I expected. staff was very nice

Nothing. It was an shocking experience. i check out one hour after we got the keys to the room and went about looking for a hotel to stay in the same area..The photo shows the front of the hotel it is looks nice but deceiving .

The whole package. I am requesting for a refund.

ok for one night, cheap, good location

needs a bit of work (creaky shutters), cleaning could be better (half empty water bottle in room, no towels left so had to request, bathroom had a really bad smell coming from the drains)

most everything

noise of a dog at night.

Staff were very kind. Beds were comfortable.

Size of the bathroom (too small). No fans or air conditioning. We couldn’t open the windows because of the mosquitos, but at the same time we couldn’t sleep as there were no fan or air conditioning

location

lift is between 2 floor

I booked rooms with 1 double bed but got single beds.

it’s covineant to the groto

Lourdes is a special place, made more special by people like the owner here who showed me warmth and kindness beyond. The hotel is a grand dame of Lourdes situated within close walking distance to both the town and the sanctuary in an open square, full of life and yet quiet, with all that you need around like restaurants and cafes and shops and including lots of parking which is a huge bonus in Lourdes. The rooms are clean and fresh with beds like clouds and a warmth and welcome that has made it feel like home. A beautiful staircase up to the rooms or take the lift, it is a pleasure to stay in a historic building like this one. Thank you for your kindness, your hospitality and generosity.

Thé location was good... and the quantity of breakfast was just enough.

Last year was better.. we had more milk on our cups and there was fruits in the table😊

Staff was helpful for information and very friendly

They don't have enough information about public transport.

Next time I booking the same place.

Walking around Lourdes is really perfect specially to the Sanctuary.

Nothing

Great value. Nice view of the city and lovely to pets!

It is old and the lift is in between floors.

Value for money, Budget Warm welcome

we stayed for two days in the night noisy from other room and etc Noisy is only problem