The view is wonderful from the balcony. However, the common room's bathroom sewage was choked and my mother couldn't finish her shower as it started flooding, and had to rinse off in the other shower. As we got the staff to come and fix the chokage, my mum was brushing her teeth at the common bath basin in plain sight of the staff. Without warning, he started pumping the drain and the dirty water came up into the basin ane it was super gross. The dirty water started flowing everywhere with brown residue floating around. Next morning, we notice the refrigerator was not chilling the food items we bought..turned out the fridge was faulty. The staff came up and checked on it, but couldn't repair it and told us they will send someone up to fix the next day. In the evening when we returned, the fridge was not fixed. I called again, the staff came up and checked again (at 10.00pm) and said they will replace a new one. I asked why at this hour? Weren't they supposed to settle it while we were out? I said its pointless cuz those foos and drinks (ie. Probiotic and milk and fruits) were not chilled, and we were going to check out the next morning. Terrible maintenance and service. We were offered an upgrade for our next stay, which god knows will be when.

Perfect location. Excellent service. Great breakfast. Definitely will stay here again.

Hotel service staff are friendly and efficient. It is centrally located next to Maya Shopping and walkable to most cafes and pubs just across the road at One Nimman. Stayed at high floor with mountain view and it was quiet. Housekeeping was done daily. Great stay will be back.

Overall, Hotel Eastin Tan is a nice place to stay on. Just that if those cannot sleep well, better book the room which facing Moutain as it more quiet. Else facing the road side and mall will be more noisy.

Eastin has an awesome crew that takes great care of their clients. Thank you for the wonderful stay

We booked two rooms for four nights. The event outside the hotel was quite noisy until past midnight, especially on Saturday and Sunday. Please get a room with a mountain view if you are sensitive to noise. Apart from that we enjoyed our stay with good breakfast, clean room and very friendly staffs from restaurant, house keeping and front desk especially Jom and Nat. Thanks for arranging a birthday surprise too. Will surely recommend this hotel to anyone coming to Chiang Mai.

Amazing location with walkable distance 5 mins to One Nimman and maya mall. All staff are very friendly and helpful. Will definitely stay again.

It is a wonderful 4-star hotel and the staff were exceptionally friendly and helpful, making me feel welcomed from the moment I arrived. The hotel's location is perfect, with easy access to malls, cafes, and a variety of dining options. The breakfast is delicious and features some local foods. However, the seating is somewhat limited, and it can get crowded during busy times. Anyway, it’s truly one of the best choices for accommodations in this area. I highly recommend it for anyone looking for a comfortable and convenient stay.