We didn't like that you had to go to a different hotel to pick up the keys and check in. The air conditioner wasn't working and no one answered the phone. We were unable to contact the staff or Manager as she was trying to run two Motels so was not available. The good side was that it was clean and tidy but if you wanted to sit outside there was only the carpark and it wasn't very pleasant as smokers and ash trays were outside each room so not easy to get away from the smoke.

It was very handy for what we neede it for, it was close to everything, and we could walk everywhere

Roaches. Door had 1.5 inch gap at bottom, widi and ac dodnt work good

Second time in Innisfail but first time to stay overnight. Nice location as taxi rank at front and Woolworths across the road.Only negative is having to pick up keys from another Motel...tricky if you're not familiar with the Town, also no laundry and iron.

The area is unsafe.

Didn’t like being accused of doing drugs by the other people residing in close hotel rooms to mine! Manager didn’t handle situation professionally and thought it was okay to threaten me telling me to remove whoever was in my or he will have cops remove me when I paid $94. I tried being nice to others in the rooms next to us but because we was black we was a threat to these old people who couldn’t mind their business! Maybe place elderly people in the front building because their old and need to be close to front of property and the young out back always from those who can’t handle noice.

The motel is not modern and is showing it's age. However the room had the basics I needed, is in a very central location and locals and backpackers are a very friendly bunch of people in this town.

Town centre location was great. Check in at different location delayed and unusual.

No hot water to shower in the morning. Left message on phone of absent reception. Was hot water the previous night.

For the price this motel is excellent value for money. Clean, quiet and centrally positioned.

I have stayed at this hotel several times but not again. There will need to be some big changes to make me reconsider. Definitely overpriced.

The wifi kept dropping out and as a business traveller it made it challenging to keep up with emails etc.

Great spot Friendly staff

Pulled in to motel look and is rundown and grotty, told by woman ciggy hanging out of her gob (caretaker?) That I had to drive across town to another motel to pick the key up from the owner. I drove around the full and filthy bins and overgrown garden back out and road to the other motel to pick the key up. The owner told me that that is the way that she run thing and that I was lucky to get a room. I was told that the rooms with spacious and very nice. Well that was a lie lot he got dog box with incredibly loud air-conditioner and filthy fans. What an embarrassment for the tourism industry of Innisfail.

Nice little place,just hope the house keeping gave fresh towels and complimentary coffees and tea the next day, and there was no toilet paper which was disappointing Instead of a queen bed i was given double bed with my two eight years old. Besides that the stay was quite and very peaceful.

Not happy with my nights stay. I was woken in the middle of the night by another guest coming into my room with your spare key to room 8.There was no WiFi.There were insufficient instructions regarding check in.I would like a refund please.Mark Riley 0412376464

Not happy with my nights stay. I was woken in the middle of the night by another guest coming into my room with your spare key to room 8. There was no WiFi. There were insufficient instructions regarding check in. I would like a refund please. Mark Riley 0412376464

First impression not good but room clean and comfy. Great position . It say pool but none available

Close to town, friendly service.

Close to town, friendly service.

Neat and tidy motel, good positioning and great price.

Neat and tidy motel, good positioning and great price.

Needs fans,other than that it was good..plumbing noisy. Would go back again

Needs fans,other than that it was good..plumbing noisy. Would go back again

Always a pleasure to stay at this hotel.

A good welcome and a comfortable stay in a standard type motel

Might be described as basic but comfortable. Convenient location and plenty of helpful tips about the map of the town.

Very friendly staff. Great location. Reccomend to everyone.

Clean room and bathroom, spacious room.

First impressions were that this building was very old and down a long driveway away from the street and no ither cars in front of any if the hotel rooms which made me dubious. I was however greeted by a lovely young woman at checkin who gave me information on places to eat and walked me to my room to show me how the air conditioning worked. Being a girl on my own i was conscious of several male indigenous that presented themselves whilst i was unpacking to my room and it made me nervous to be honest. However i had no trouble and the room whilst old was very spacious, clean and the area quiet. It was very centrally located and easy walk to the esplanade. Its definitely a budget hotel but good value for what it is. The bed was very comfy too and shower good.

First impressions were that this building was very old and down a long driveway away from the street and no ither cars in front of any if the hotel rooms which made me dubious. I was however greeted by a lovely young woman at checkin who gave me information on places to eat and walked me to my room to show me how the air conditioning worked. Being a girl on my own i was conscious of several male indigenous that presented themselves whilst i was unpacking to my room and it made me nervous to be honest. However i had no trouble and the room whilst old was very spacious, clean and the area quiet. It was very centrally located and easy walk to the esplanade. Its definitely a budget hotel but good value for what it is. The bed was very comfy too and shower good.