Lovely hotel with amazing staff. Very friendly and efficient. We ate dinner in the restaurant and the Scottish breakfast the next morning was delicious (I was so impressed I took a picture!)

The heating in the room was not working and was very cold. Asked 3 times about it and got told the heating will come on shortly after 6pm. 7.30pm and still no heating. I was finally given a heater but obviously this could not be kept on all night as very noisy but it did heat the room up. Cleaners start work at 6 from the sound of it and it sounded like the hoover in the reception was going just after 6, so don't expect a lay in. TV reception was hit and miss so don't expect to watch ITV1 or a few other channels. Room was tired and the bathroom had a smell as if the toilet was backing up, horrible drain smell. It is a shame as I have used this hotel a number of times before but I will not be back.

Great hotel and staff

Beautifully decorated hotel. Room was a disappointment, shower not working, only one socket for use so couldn't see in mirror to dry my hair, no heating on when we arrived and very little hot water. Breakfast was just okay, buffet was bland. Not what I expected from a reputable hotel.

We had a lovely stay The Torrance Hotel. From a cheerful and welcoming check-in, our room was warm , welcoming and beautifully appointed. The room and bathroom was spotlessly clean. Highly recommend the full Scottish breakfast.

We were in room 17 first floor 1 night.The room was small dark and very badly designed with lots of health and safety issues. The double bed was raised on a platform in front of a very small window which coverd three quarters of the window leaving the room very dark and dingy reyling on electric lighting which was also very poor. Not sure why the bed was on a platform as the floor was the same level throughout. The throw that was on the bed was long touching the floor at either side of the bed which I removed as you could easily trip on it and fall off the platform. There is lights at the bottom of the bed on thr floor around the platform not easily seen during the day or night. The space on either side of the bed to walk was so tight that you could only walk sideways if you were on the large side you would have to crawl over the bed to get in and out and use the shelfs suplied for clothes etc. (Thankfully my husband and I were slim) There was also one socket in the room which was used for the kettle. Pillows supplied were of poor quality and very hard (no choice in the rook of a soft pillow).I had a headache the following day. The bathroom sink is large, the mirror behind the sink was not suitable for putting on make up and for a male person to shave as too far away. The lighting again did not help as very poor above the sink. This room is realy only suitable as a single room the bed should be removed off the platform providing more natural light.

I recently had the pleasure of staying at the Torrance Hotel in East Kilbride, Glasgow for a four-night holiday. The experience was delightful, with comfortable accommodations and exceptional service. It made for a very enjoyable and memorable stay.

Really lovely place and lovely staff. My only complaint, was the room walls are so think it felt like the guy in the next room was snoring all night on the pillow next to me...