An amazing place.

This is a beautiful property which is perfect for couples and families. We stayed for two nights and it is more than enough. Our daily routine here was going to thermal water during morning and evening, during mid day we went to Murillo (2 hours away from the hotel) and the Black Lagoon. There is a good and humble spot in the way called Bodega El Sifón where you can buy local food as empanadas, drink coffee and eat white cheese. The hotel also offer complimentary trekking tour to local walking trails that take you to waterfalls (2) and to a spot where many hummingbirds approach. You can even buy a feeder with nectar to have an unique experience giving them nectar. I will definitely book here again. The only thing is that my parents stayed at room 109 and it is EXTREMELY SMALL, you basically can’t walking inside the room and for the price you pay, it is not worth it. The food at the restaurant is delicious and very good prices. Alexis and Rai, both waiters, are super kind. Mateo at the front desk is very helpful. Tip: if you are driving here, as we did, be aware where you see the sign Termales del Ruiz 7 km (arrow to the right), it means you need to take the dirt road, this can take you up to 20’. You may lose cellphone signal in the road.

Hummingbird is awesome. Many species. Surroundings are sublime

Everything was amazing, I definitely will repeat this plan again

We'd heard that you could get to this place for 40,000 one way. The day before we took a different cab for 50,000 for an hour drive. But when we called the hotel and asked them if they could help us arrange transportation, they passed us the contact of a buddy and quoted us 200,000. With that price, the transportation would be more than the room. I called the guy to see what he'd say. I asked him how much it'd be and he said 190,000. I said that was high, and he immediately lowered it to 150,000. I didn't even push hard and he could tell I was a foreigner with my spanish. The price should definitely be much lower than 150,000 too. We never ended up going to the hotel. It's not like they don't know how much it should cost to get there. It shows a lack of integrity for them to give us such a bad quote.

Everything was great, from well trained/kind personnel to the natural surroundings!

Everything was great, from well trained/kind personnel to the natural surroundings!

Cool location. A bit difficult to access but such a different experience from the norm.

Ive been wanting to say at this place for a long time. Its great for birdwatchers given the location, and especially nice to have a retreat at the end of a day of birding in the cold. The restaurant menu could use a little more variety but everyone was very helpful and pleasant. Since the staff knew we were there for birds, they made sure to put bananas out for the tanagers.

I've been wanting to say at this place for a long time. It's great for birdwatchers given the location, and especially nice to have a retreat at the end of a day of birding in the cold. The restaurant menu could use a little more variety but everyone was very helpful and pleasant. Since the staff knew we were there for birds, they made sure to put bananas out for the tanagers.

The property itself is set in a stunning location, the hotel is in great condition, the room was comfortable and the thermal pool was very enjoyable. There are two routes to get there from Manizales, and each takes about an hour and 20 minutes. I'd recommend the highway route (as opposed to the route from Gallinazo). It's a bit further, but the road is better and the landscape is breathtaking. While breakfast was good, dinner was disappointing, unfortunately. Also, we'd have loved a lounge area with maybe some couches, books and a fireplace to relax in in the evening. There are three dining areas, perhaps one of them could be turned into this kind of room. All in all, a good stay and I would stay here again.

The property itself is set in a stunning location, the hotel is in great condition, the room was comfortable and the thermal pool was very enjoyable. There are two routes to get there from Manizales, and each takes about an hour and 20 minutes. Id recommend the highway route (as opposed to the route from Gallinazo). Its a bit further, but the road is better and the landscape is breathtaking. While breakfast was good, dinner was disappointing, unfortunately. Also, wed have loved a lounge area with maybe some couches, books and a fireplace to relax in in the evening. There are three dining areas, perhaps one of them could be turned into this kind of room. All in all, a good stay and I would stay here again.

Excellent natural relaxation in a rustic mountaineer-style lodge with history paralleling the nearby Nevado de Ruiz. The building is well preserved, and the food is good but with reason there is a limited menu at this remote place 4000m high above the city of Manizales. The main attraction of course is are the hot springs that keep a pool circulating with hot sulfuric water. The landscaping is beatufil and there is a waterfall that cuts through the area and the views are breathtaking, although much of the time you are in literally in the clouds. The thunderstorms are unbelievable (whether you like them or not!). The unfortunate part was that we paid for three people even though we were two. That is because the only option available on this site was a ´3-person room´. When we arrived the host was reviewing the screen and apparently confused by the price we were quoted via hotels com, which was more than the two-person rate. The lodge atmosphere can be noisy calling for early rising so it all evens out I guess.

Great place !!! Incredible view !!