Faltou luz no hotel de 00:00hs até as 05:00hs.

A

Very nice

Ac was making a very weird noise that I couldn’t sleep , bathroom was full of hair , hallway dirty .

Considering the price and convenience of the hotel, I would stay there again. I think the value was very good. It was clean, the staff were friendly and accommodating. That being said, I wasn't there to vacation, so take this for what it's worth. Things to note: The pool and the gym are tiny, and the pool was closed when I was there. There was a lot of traffic around the hotel, not really a walkable area from what I could tell (except within the airport/hotel compound) and Uber seemed expensive. Water and meals at the hotel are expensive and the food I ordered was okay. But you can refill your water bottle at the gym and the breakfast spread was very comprehensive with great hours. Good coffee. I didn't see until I was leaving that you can order omelets or tapioca from the bar area. Sad... The view from the restaurant is amazing, with plenty of outdoor seating and plenty of attentive staff. You can see Sugar Loaf and the Christ statue and watch the planes landing. There is also quieter deck seating away from the restaurant. The internet was out for almost an entire day because of some sort of maintenance. That was a bummer, but hopefully that's not a normal occurrence.

Very nice modern and great location

A perfect location if you are going in or out of the airport.

Overall pretty good except they dont carry any change at the bar and it was actually cheaper to have a drink in your room. Something in English would be helpful too

The best experience. Everyone was so fantastic from the concierge to the bartenders and the servers. We had a wonderful experience and will be back!

This hotel is on Santos Dumont Airport, so very convenient if someone is flying in or out of this airport. Breakfast is good on roof top with a nice view.

Great location

Great location if you are traveling via SDU. Restaurant at Prodigy was accommodating to my vegan requests.

One of the nights one maintainance person opened my room at 1am when I was sleeping, it was a stressful situation.

Horrible service. We booked for 2 nights, after our first night, they said we wouldn’t have warm water for few hours… however we ended up MORE THAN 24 HOURS without warm water to take a shower. It was raining and windy all day. We call the front desk and no response, we needed to walk (dirty) to the front desk to ask for updates… we cancelled an appointment that we couldn’t go without basic cleaning… it was a nightmare. Then on the next day I checked at 3am (we couldn’t sleep because we were feeling so dirty), still no water… then at 6am I was finally able to get clean. At the checkout the staff called the manager (Andre) that promise to refund one night… then on the next day we receive an email that they want to give us one night in the future. Why would I want to go back there for 1 night if I not even live in RJ. I want my one night back. Expedia team called the hotel and no one answered… then they say they cannot process a refund for this HORRIBLE experience. Email them back no response. We travel a lot and this was the worst experience. I don’t know why is in the VIP status at the Expedia…

Very old hotel. In the room the smell of dampness and cleaning products.

Amazing view from rooftop restaurant. Brilliant breakfast. Well located in the middle or SDU airport and airport shops. In the beginning there was building noise during the day.

Great place. Great location and view.

Very nice Place to stay great view !!

The staff was excellent and friendly, and they had great breakfast. The view from the pool on the rooftop patio is unbeatable. However, the elevators, wifi and TV didn't work and made it difficult to access flight information and check in/out.

Great location and very convenient. Front desk staff was nice. However, I had two problems (1) elevator was not working properly to go the rooftop and back to the second floor, and (2) I had no shampoo when I needed it. I only found out I was out of shampoo when I was taking a shower at 4am. I could not request it since I was only staying one night and was leaving very early. I was a bit upset that I had to pay a lot for that hotel for not having the basic. Details!

I liked the hotel’s rooftop restaurant with a wonderful view and the food is amazing!

My stay was short, but the service was excelllent

Very good

Perfect for a dhort stop over in Rio with connecting flight through SDU

Good place to stay when you have an early flight or connection.Really convenient and staff is bilingual.(Spanish/English)

The hotel is advertised as having a beautiful pool. Upon arrival, I was informed that the pool was closed for maintenance. I feel I was misled. If the pool was to be closed for maintenance during the period of my stay, this should have been noted on the Expedia website so that travellers can make an informed decision on whether they wish to book. at this hotel.

Nice hotel, great location and fantastic pool and restaurant area

I recently stayed at this hotel during a long layover and, unfortunately, my experience was less than satisfactory. Given the limited time we had to rest, a comfortable and cool room was crucial, but we encountered issues with the air conditioning system that made our stay far from enjoyable. Check-in Process (★★★★☆): The check-in process was smooth, and the staff was friendly and efficient. We appreciated their prompt service as we were eager to make the most of our limited time at the hotel. Room Temperature (★☆☆☆☆): Our dissatisfaction began when we entered our room and noticed that it was unbearably hot. Hoping it would cool down, we turned on the AC and set it to 17 degrees Celsius. However, the room temperature remained at a scorching 27 degrees throughout the night. We tried various adjustments to the AC, but nothing seemed to make a difference. Sleep Quality (★☆☆☆☆): The inability to control the room temperature significantly impacted our sleep quality. We were unable to sleep comfortably, which was the primary reason we booked a hotel during our layover. It was incredibly disappointing that we couldn't get the rest we desperately needed. We chose not to reach out to the front desk for assistance due to our limited time, as we didn't want to waste precious moments addressing an issue that should have been resolved beforehand.

It was a good location also the employees were really kind and overwhelmed

Was ok, but the pool was close for fix fews, but without noticed

Easy to be near the airport.

Very convenient if you’re flying in and out of Santos Dumont airport; clean, gorgeous view!