Nice

Great staff

Our stay was great but our check in was difficult.

Free breakfast would be nice for the price of the room

They were rude about our service dog. They over charged us and still hasn’t fixed it. Double charge on $3.19 and made up $16.81. My husband has called serval time. They tried to fix. Then man in acccount recharged a third time. They don’t have any manners at all when it comes to service dogs. I would not stay there because the staff is rude Tina is the only nice one there to deal with. But don’t give them money for partial payment in full.

Definitely the nicest Hilton Garden Inn i have ever seen. Felt like an upscale hotel in every way. Definitely worth the price of the room

The breakfast was not included. The shuttle to The wedding was at a different hotel which they now own. Slightly inconvenient but still a pain. The staff was good

Kind and beautiful staff

I did not like that internet was an added cost

Medicre Breakfast selection. Staff was not too cordial.Breakfast personell

We did not get the rooms we reserved, we reserved 2 rooms , both were to have 2 queen beds . we were told they only have 2 rooms with each having only one king bed

Very nice hotel and very clean. Service was extremely friendly at check-in and every time we walk through the lobby. There were two different weddings during our stay but the common areas of the hotel were obvious kept clean and welcoming for non-wedding goers. The only issue I had was our bathroom sink and bathtub were very slow to drain water.

Great stay

It’s clean and a good staff as well.

It was everything we wanted and accepted dogs

Very friendly!!

Came to hotel primarily to use the Jacuzzi for back discomfort but the jets were not working. Also, front desk staff was hard to reach when checking out, beds were very uncomfortable and called front desk for extra pillows and I was told that I had to come down myself to get them from front desk. Went down and had to wait until someone came up front. I frequent the Marriott and and occasion have called for pillows and never had to go down to retrieve them myself. Thought I would try Hilton and was disappointed.

I like that they allowed early check in.

A

Very clean and friendly place to stay.

The property was well cared for, the staff exceptional, great location, near a great grocery store and many restaurants. I had a few concerns. When we checked in we should have been told there was no daily room service. This was not an issue but it would have been nice to know. We always make our own bed. What do you do with your trash? We noticed there was a lot of trash by the ice machine as if this was the storage location for trash. The primary issue we had was the bathtub. There were safety bars but there were no anti-slip strips in the tub. Because of that, we held onto the bars while we showered. This was not a comfortable feeling. If those things can be corrected it would be a great location. Let me know if you make these modifications as I will be going back to Bolingbrook nest year.

Great stay

My husband and I stayed the weekend for a wedding in town. The hotel was very clean and the service was great. The service and food at the grill was exceptional. My only disappointment was the water pressure and temperature in the bathroom. Taking a shower felt like a cool sprinkle from a water gun. After a day out in the heat , I would not stay here again

The Hotel was very nice for staying

Room was very clean and well maintained. Staff was very friendly and was there to help with anything. I will stay there again. Other hotels need to learn from them.

I always love staying at this hotel. The staff are friendly, the food is good, and I always get the best sleep!

Clean, Nice, Comfortable.

A little pricey for a basic room and no breakfast included.

Overall pleased with our stay, but guest accommodations need improved. I booked a room with a couch and ended up getting a room with a chair, therefore our 3rd adult with us didn’t have a good place to sleep. When asking the manager at the front desk for extra pillows, we were told there was no pillows. Room is smaller than in picture, but very clean.

Check in was smooth and the staff is very friendly. It’s clean and in a great location.

We requested cleaning twice and they did not do it.

Very nice place to stay.