Property was outdated and rooms were not as clean as most other TownePlace Suites I have stayed at before.

We stayed for a couple of nights and had good time there. The staff is very nice. Room was clean and has small but useful kitchen. The walmart store is adjacent to it which makes it super convenient for on the go shopping needs. Close to Galleria and other attractions.

Hotel is newly appointed, everything is nice except the bed. It is rock hard.

Nice property. Clean and have everything you need. Professional Staff

This our go to hotel when we are in the area.

Great utilization of the space clean comfortable I will do a return visit

good location for my purposes, but high traffic location

This is not a property that I would characterize as having Mariott Standards. The decor is tired, and notably ragged in places....torn carpets and drapes to name two things that stood out in Room 230. It's advertised as "Galleria Area" which to me says "upscale.....it's hardly that. We were only there one night....had it been two, I would have left as soon as I saw the room.

Enjoyed our stay. Everything was good.

Clean, quiet room; friendly service; easy and free parking on site

The property was okay, nothing too spectacular. But the rooms were terrific and bed was very comfortable.

Very simple, bare bones place, but the staff was friendly, professional, and helpful. We stayed in the 2 bedroom suite on the 3rd floor. The beds were comfortable, but the a/c was out in my room the first night—it got replaced the next morning. There’s a Micro-something warehouse next door that puts off some serious light from their sign at night, so I had to get creative with the window curtains to completely block out the light. Convenient location. The breakfast was a typical hotel continental.

Love my stay and it was extremely clean. Service was excellent!

We stayed in a two bedroom suite. The living room area furniture was very very worn out to the point we didn’t even want to sit on the couch or chair. The dining room table was well worn as well. The room was clean as well as bathroom and kitchen.

We enjoyed our stay would definitely come again!

Room was nothing less than amazing! Very Clean! AC Was nice and Cold! Hotel was very clean as well. Security to make you feel safe and staff very welcoming and sweet!

During our visit to the Houston Livestock Show we stayed here - let me first state the staff were professional & friendly. The room was clean - a few items need repair/updating. The issue was the elevator - it was broken (again after looking through the reviews). If it had just been regular in/out it may have been annoying but tolerable. However, we were there for Stockshow and we had gear we needed to take up to the room am & pm. It was items you wouldn't leave in your car overnight in fear of break-in. Also to make it worse I have had reconstruction surgery on my foot and I have 15 pins & a steel plate making it difficult for excessive stair use. So for 3 nights and 4 days, we (my daughter & I) made 6 tips up in the morning AND evening. I had to double that for myself one day as she was competing in the show and unavailable to help. At one point I lost my balance and scraped up my arm a bit trying to right myself. Left an online complaint & within 24 hrs received an email from the manager who apologized for the issue and offered Member Reward Points for my trouble. Well if I was a member that would have been great I guess but I am not and so they were an empty gesture. Was I expecting a full refund - Absolutely not. However, a credit however small would have been nice. After pointing out I was not a member and that wouldn't benefit me in any way the snarky emails ensued. DO BETTER MARRIOTT!

The elevator was not working. I presented a tax-exemption certificate; however, taxes were charged.

I'm older and stairs are not good. Checked in, had me on 3rd floor and elevator broken. Said had nothing on ground floor. Room great, getting there terrible. Next day moved from 2 bedroom suite to Studio on first floor. They never offered any reduction in rate or sorry for the inconvenience.

Very disaponting experience, elevator was out of order, the room was not clean, the carpet was damaged, the sofas were stained and the sofa ned was not a doble bed size but rather a full size bed and it was missing several tensing spring so sleeping on it was uncomfortable and even not safe.

Sam’s, Walmart, Micro Center, Chick-fil-A, Pollio Loco, and other places in walking distance.

Convenient location close to downtown

The hotel is completely acceptable. Price to service and amenities is good. Breakfast was a nice surprise. My room had a small and well equipped kitchen which I did not use. Just there for one night for nearby doctor appointment.

Clean great location great service

Everything excelent, good breakfast, clean and nice spaces. Staff top of the line, very good location.

The room itself was nice enough and appeared to be a newer building; however, for our 6-night stay, housekeeping literally only came ONCE - on the first night, and all they did was leave towels. They didn't tidy up, make the bed, etc. The rest of the nights I had to go to the front desk to get towels. They always "assured" me that housekeeping would come the next day, but they never did. One of the perks of staying in a hotel is that the room is maintained, and you come in to a tidy room after a busy day. We paid >$1000 for a 6-night stay over Thanksgiving week, so the lack of service was extremely disappointing.

The room smelled bad, roach in the bathroom, uncomfortable bed. Short hair girl at the front desk was very rude, she was clearly annoyed that we arrived. I don’t understand the good reviews here honestly. If you’re used to staying at a motel 6 maybe this is an upgrade. But if you’re looking for a normal clean and comfortable room, avoid this place. The only reason why I didn’t give one star is because the manager approved a refund for the second night I had booked so we could get out of there.

Great property, We got a 2 room suite. Only thing wish we had cleaning supplies we had lil ones soo a broom and maybe a mop would of been great

Hotel staff was excellent, breakfast was very good and the rooms were quiet. The cooking pots and pans were not clean apon arrival otherwise it would be 5 stars. I enjoyed my stay.

Older property, needs some rehab, clearly meant for extended business travel. King bed was extremely comfortable, and location was convenient to all we needed to do during our Houston weekend.

Check in clerk was not the least bit friendly, but everything else was fine.

Awesome place, much better than anticipated, quick and seemingly check-in/out process, breakfast was great!