Very close to city center, lots of amenities within the apartment and very clean

Property was situated within walking distance to the main market square. It was quiet and roomy with all amenities, loved having the washer, would have packed lighter! We felt very secure and would definitely recommend it and stay here again.

Amazing! Beautiful space. Exactly what we needed for our time in Krakow

The apartment was very spacious, quiet and easy to access to any place in the centre on foot. I liked the room very much but I think I have to prepare some daily necessities in advance before I arrive there for the next time. What I was not very satisfied with was the lack of facilities. There were no bath mat, no kitchen paper, no dishwasher detergent, no knife for cooking provided. There were also only 2 towels (one each of large and small) and only 5 toilet rolls which were not enough and I had to buy several daily necessities on the spot. The room I stayed was on the ground floor and it was with nice small terrace but the garden was accessible from the public area in the apartments complex without any lock and I was a bit afraid of finding the big crack on the large window facing to the terrace. Hope the management company will repair it soon.

I would highly recommend Friendhouse apartments. The apartment looked exactly like the pictures, it was very clean and comfortable. My only complaint is no air conditioning, this made it difficult to sleep and hard to stay in the apartment during the day as it was too hot.

I like very much the security and the reception from the host

The hotel was actually lokated 750m in ’wrong’ direction against the adress given at the booking site. Noicy from stairs and neighbours. Beds were not very comfortable. Not worth the price. Expensive price for transfer to AirPort.

Our stay was perfect! We were pleasantly surprised, the apartment was super clean, it had everything we needed I.E towels, hairdryer, iron etc and was in the perfect location a 12 minute walk to the centre! The staff were very good through emails and were so polite and friendly, the relationship was good and we trusted them! The only fault was that the TV wasn’t working but that’s all! 10/10 amazing!

Apartment was clean, good location however the bed and sofa bed were really uncomfortable. There was a high top table but only 2 chairs. The apartment would have been better suited for 2 people. If we were to go as a party of 3 again I would look to book a bigger apartment that was set up for 4 not 2.

Apartment was clean, good location however the bed and sofa bed were really uncomfortable. There was a high top table but only 2 chairs. The apartment would have been better suited for 2 people. If we were to go as a party of 3 again I would look to book a bigger apartment that was set up for 4 not 2.

The property its self is wonderful. Very well laid out and 10mins walk from old town. The down fall for us was maybe bad timing. There was work going on below and outside and every morning at 0730hrs it was loud banging and machinery which was rather an inconvenience after a late night in Krakow. The other down fall was the heating. With temperatures very low, there was no thermostat to turn the heating up and the two radiators only luke warm, when i messaged they said there was no way to turn it up but by the last day when we was leaving the property was boiling. Shame it couldnt of been as warm for us as we was cold alot of the time. Property its self lovely though

Excellent value for money, excellent location, very clean and comfortable with everything we could possibly need!

This apartment was excellent for what we wanted. Our flight landed and midnight and I was struggling to find accommodation that would even let us check in so late. We checked ourselves in (key in safe box) which was very convenient. I booked taxis and excursions through the reception team, and asked various questions like what bus would we need to get to Zakopane and the water park. The reception team were very friendly and quick at responding and answered all my questions. This service was excellent!!! Our flight home was at 8pm so we did not book a taxi from the apartment, we used an Uber which was half the price of the taxis at the taxi rank so i would recommend this!

This apartment was excellent for what we wanted.Our flight landed and midnight and I was struggling to find accommodation that would even let us check in so late. We checked ourselves in (key in safe box) which was very convenient. I booked taxis and excursions through the reception team, and asked various questions like what bus would we need to get to Zakopane and the water park. The reception team were very friendly and quick at responding and answered all my questions. This service was excellent!!!Our flight home was at 8pm so we did not book a taxi from the apartment, we used an Uber which was half the price of the taxis at the taxi rank so i would recommend this!

There were many apartments listed for Friendhouse on the Hotels.com website for Krakow. We were assigned to Juliusza Słowackiego 15A, Apartment no. 1, 31-159 Kraków. Negatives: Upon entering the 2nd door with a code (behind this door are 5 apts, ours was the closest to the entry door leading to all 5 apts), we smelled stale cigarette smoke. Upon entering our apartment (#1), the cigarette smoke smell was unbearable. We immediately opened the window, but were then bothered by the extremely busy & loud street. Our apartment was just slightly above street level as well, so we did not feel comfortable leaving it open when we were not there or at night. The cigarette smoke smell got trapped in all of our belongings, which we had to wash upon arrival at our next hotel in Vienna. In addition to the disgusting cigarette smell & noisy street, the apartment was not clean. On the kitchen wall (there was no backsplash), there were food/drink drips and splatters galore. I did not feel inclined to cook in a dirty kitchen. In the bathroom, there was a brown smear on the wall next to the toilet and 3 smears on the door. The bathroom floor was also very dirty. Would not recommend this room. Positives: Staff is very responsive when messaging through the Hotels.com message service. I messaged staff several times to get everything set up a parking spot 800m away from apt (that they advertise for 50 PLN per night). Decor of the apartment was modern and aesthetically pleasing.

There were many apartments listed for Friendhouse on the Hotels.com website for Krakow. We were assigned to Juliusza Słowackiego 15A, Apartment no. 1, 31-159 Kraków. Negatives: Upon entering the 2nd door with a code (behind this door are 5 apts, ours was the closest to the entry door leading to all 5 apts), we smelled stale cigarette smoke. Upon entering our apartment (#1), the cigarette smoke smell was unbearable. We immediately opened the window, but were then bothered by the extremely busy & loud street. Our apartment was just slightly above street level as well, so we did not feel comfortable leaving it open when we were not there or at night. The cigarette smoke smell got trapped in all of our belongings, which we had to wash upon arrival at our next hotel in Vienna. In addition to the disgusting cigarette smell & noisy street, the apartment was not clean. On the kitchen wall (there was no backsplash), there were food/drink drips and splatters galore. I did not feel inclined to cook in a dirty kitchen. In the bathroom, there was a brown smear on the wall next to the toilet and 3 smears on the door. The bathroom floor was also very dirty. Would not recommend this room.Positives: Staff is very responsive when messaging through the Hotels.com message service. I messaged staff several times to get everything set up a parking spot 800m away from apt (that they advertise for 50 PLN per night). Decor of the apartment was modern and aesthetically pleasing.

Close to city center, has everything you need for a good vacation!

Very affordable. Location not as anticipated. Towels awful. LOUD! Balcony overlooked garbage and smelled. Could not leave living room door open because of noise and cigarette and trash smells. Surrounding apartments right outside our unit were being worked in the entire time, work began at 6 am some mornings with loud drilling and banging! So disappointed, very beautiful city and loved the time here outside if the apartment,

OTTIMA POSIZIONE, STRUTTURA PARTICOLARMENTE SPORCA

Very nice apartamentach, quite close to the center. Room no to so big, but comfortable.

This property was average overall very small and noisy from very busy main road traffic was not the was taken to wrong apartment but transfer driver was quick to correct everything But enjoyed Krakow

hele comfortabel en good en fast communication with reception.

the 4 day stay was great, you need to stay longer to see everything, it’s a miniature London. you receive an email the day before for instructions on how to collect the keys, google takes you to the street and you find the number on the buildingwe had to find out from another resident that you press the bell type in the number then press the bell again to open. The flat is spacious and ikea type modern you get a small double sofa bed & large double bed, our oven was broken so we had to live on kfc, the lady sent round someone when we were out but only looked at the separate hob, we kept ring back but got ignored but we didn’t let it ruin the holiday this happened after we bought shopping, (small carrefour nearby, Lidl & Tesco 10 min drive

The apartment was extremely well equipped very comfortable and clean and also very warm .This meant it really was a joy to return to after a day out site seeing .The apartment block also was very quiet and felt very secure as a key code was required to gain access to the main entrance from the street .It was so just a short walk from the city centre and old town square .The apartment had everything we could possibly need for a short break an the complimentary beers water and biscuits was a lovely touch !

The appartmet was lovely and very cosy

IF you want a quiet location this is the place it's in a courtyard so no traffic noise at all, also the bed was super comfortable if booking the one bedroom apartment, secure entry and doorman so very safe, a great find and the flat was well equiped and comfortable. ONly the wifi access was an issue which only worked the first night. NO blackout blind so bring eye mask if light is a problem for sleeping as the courtyard outside is well lit all night.

IF you want a quiet location this is the place its in a courtyard so no traffic noise at all, also the bed was super comfortable if booking the one bedroom apartment, secure entry and doorman so very safe, a great find and the flat was well equiped and comfortable. ONly the wifi access was an issue which only worked the first night. NO blackout blind so bring eye mask if light is a problem for sleeping as the courtyard outside is well lit all night.

We booked this apartment as we have a small baby and thought the space and kitchen facilities would be useful. The location is about 10 mins walk from the old town. The apartment was on the first floor but there was a lift. The outside space we expected was in the ground floor just a large courtyard with benches. Room was modern and well decorated. Only thing missing was microwave for sterilising and also the washer/dryer advertised was just a washing machine. But there was a heatwave when we were there so we were able to dry clothes the clothes horse beside the window. Tv only had polish channels. We found a music channel and that was on most of the week. The wifi was good so we could catch up on news etc. Sheets & towels (1 each) were provided but you need to wash and dry them yourself if you want to change. Overall I would recommend and go back.

We loved it here! Having our own flat was a nice break from the hotel to hotel living from the prior week. It gave us an opportunity to relax wand chill out in comfort. The bed was ok but the second night I could feel the futon frame underneath my hip. The bedding was nice and the apartment had everything we needed for utensils and cooking pans ect. We would definately recommend this place to others as we enjoyed our time there and felt very safe with the 24 hour doorman who also helped us get a cab!