I I am traveling with my husband and 2 friends , I reserved 2 rooms and stayed 2 nights from 7/8-7/9/2024; we are here on vacation from 7/1-7/18 enjoying the beautiful Canadian Rocky Mounts and we fall in love with Banff, lake Louise and Jasper National Park’s amazing views and snow mountains, so far we have stayed here for 11 nights, we felt welcomed and being respected for the hotels we stayed except for Inns on the harbor ! 1) The shower’s hot water is barley warm 2) the person, a lady who serves the breakfast showed a mean terrible, unhappy face to everyone in the morning ! It is 7/10/2024 today, we need to catch the 8AM train back to Prince George, My friend asked for a bagel, she gave her the type which was not what she asked for, and said “ everyone gets this one !” She Sounds really rude; my husband asked for two bagels , she ONLy gave him one and said she only heard asking for one ! But another person who was in front of my husband got two bagels when that person asked for 2 bagels ! I can’t believe why this hotel has this kind of employee who treats guests so rude and mean, which makes us feel very depressed, non respectful and ruined our moods starts from the early morning ! I will not stay here again if I come back to Prince Rupert, which I am planing to come here again in next 2 year because I want to go see Grizzly bears ! I will definitely not want to stay in Innrs on the Harbor !

the young gal that checked me in on Thursday afternoon was very professional and friendly.

The breakfast setup was uncomfortable...didnt stay for it...it wasnt continental breakfast either...for 230$ a room its a rip off

Beautiful location older but perfectly adequate room. Easy walking to areas of interest. Within 7 minutes of ferry.

Nice hotel, clean rooms, breakfast included at our door before we left for the ferry. Staff were very helpful.

Bedding is way too cumbersome and heavy Needs updating

All was fine

Very pleasant check in staff.

Hotel was in a good location, not strictly in the harbour. Cruise ship berth a short walk away and tour boat slightly further away. The “harbour” view room had a good view of the water and railway track. There was considerable noise from a diesel engine train parked just up from the hotel. This engine was running all night and a lot of the following day. This disturbed our sleep. The reception staff were pleasant and helpful but the breakfast staff were grumpy and irritable. They did not make for a relaxed and welcoming atmosphere. We came away feeling we were a nuisance. Room had not been properly cleaned - used plastic cup behind one seat and rubbish under one of the beds.

I loved my ocean view. The hotel is nicely decorated. And my bed very comfortable. Breakfast was very limited but the lounge again had an amazing view. Will definitely book again.

Great hotel, beautiful sunset view. Very clean, great front desk service.

Air conditioning is too loud , kept me awake so is the train at night . I asked for city view but she said no you have water side. Ok thank you

Very friendly and efficient staff!

The location is beautiful, especially if you get the ocean view from your hotel room! The staff member that checked me in was pleasant and nice. The rooms are pretty outdated and the beds are way too soft! You sink into them and if you sleep with another person you lean in to one another. I’m not sure if they are all like that, or if it just happened to be the beds in my room! If you’re not particular about the room or beds this place is definitely worth it to me!

Our room had a fantastic view of the harbour where cruise ships go by. The lady at reception was very friendly. The breakfast area was well maintained and the food similar to many other hotels. Very good value for the price.

Good free breakfast

We stayed there one night after ferry ride from Port Hardy. Good location, quiet. We would stay there again

This hotel was a wonderful surprise, it is clean, lovely lounge/breakfast area, wonderful view. Rooms are great and clean. Management and staff are doing a great job!

Our room was very clean and comfortable. Seems it’s mid renovation as the bathroom was dated, but the beds seemed newer. The service was great! Would visit again!

We have stayed few times here and definitely will come back:)

Location is convenient - walking distance to shops and restaurants. Nice large room - breakfast included.

I loved the water view and the hotel was in a convenient location.

For me, the only place to stay in Prince Rupert. Well-appointed rooms with great views and soundproofing. The complimentary breakfast has a big selection and is brilliantly hosted by Christine. All the staff are so friendly and helpful.

A super place to stay, we had arrived from Prince George on the VIA Rail train and the Inn on the Harbour was just right. A little expensive, the breakfast wasn’t great and the noise from the rail track was intrusive. Overall I’d recommend it.

Perfect for thecamoujt paid, would stay again.

Very friendly, helpful staff. Great room with a marvellous ocean view. Clean, quiet, comfortable

Convenient location. Great view.

I do not like doing surveys. I was satisfied with the service I received. You may be sure if I was not I would let you and the hotel know. Thanks

Was a nice place friendly staff, very quiet and clean

I have stayed here several times. My latest trip seemed like the hotel is getting outdated for washrooms. Broken toilet, scuffed walls and aging flooring. The rest of my room was decent

I have stayed here several times. My latest trip seemed like the hotel is getting outdated for washrooms. Broken toilet, scuffed walls and aging flooring. The rest of my room was decent

My room was inviting, modern, clean and cozy. The staff were helpful and friendly. I look forward to my next visit.