very tired and dated. breakfast and pool okay. Owner rude.

For anyone wanting to book this hotel I would highly urge you not to and look for somewhere else. I arrived at this hotel with my daughter little after 10pm local time exhausted to be told that my reservation was cancelled due to a pathetic and frankly false statement that the room has 'technical issues'. According to the member of staff there the email was sent on the day of arrival at 1pm which according to her the email was read at 11.30am. To make matters worse when I questioned her what action did the hotel take she said nothing shrugged her shoulders and stated 'it's your problem not ours'. I asked her to call the manager which she declined. She had only at my request contacted few apartments but with no success unsurprisingly. She had also threated to call the police when I said I am not moving from the hotel as I don't know Zadar at all being that this was our first time in the city. I want to be clear I am well aware what hotels should do and what action should be taken when something like this occurs. This hotel not only broke both European and Croatian law but took absolutely no action to help and support their customer. My daughter and I were so stressed and scared at the prospect of sleeping on the street of city unknown to us. Luckily thanxs to my family member we managed to find something which was 40min out of city and we had to pay for taxi ride which hotel should have paid at least as a gesture of goodwill. Save yourself the trouble don't book this hotel.

For anyone wanting to book this hotel I would highly urge you not to and look for somewhere else. I arrived at this hotel with my daughter little after 10pm local time exhausted to be told that my reservation was cancelled due to a pathetic and frankly false statement that the room has 'technical issues'. According to the member of staff there the email was sent on the day of arrival at 1pm which according to her the email was read at 11.30am. To make matters worse when I questioned her what action did the hotel take she said nothing shrugged her shoulders and stated 'it's your problem not ours'. I asked her to call the manager which she declined. She had only at my request contacted few apartments but with no success unsurprisingly. She had also threated to call the police when I said I am not moving from the hotel as I don't know Zadar at all being that this was our first time in the city. I want to be clear I am well aware what hotels should do and what action should be taken when something like this occurs. This hotel not only broke both European and Croatian law but took absolutely no action to help and support their customer. My daughter and I were so stressed and scared at the prospect of sleeping on the street of city unknown to us. Luckily thanxs to my family member we managed to find something which was 40min out of city and we had to pay for taxi ride which hotel should have paid at least as a gesture of goodwill. Save yourself the trouble don't book this hotel.

Normal.

Normal.

The first impression as soon as you walk into the lobby is the heavy smell of cigarette smoke that is present throughout the whole establishment. Also bathrooms in the guest rooms are so small and smelly and most normal size people cannot enter into the shower area which is so small that even if one is able to enter it, cannot bend or move inside. Towels are not soft but old and feel like a leather rubbing one's skin. Breakfast is ok and waitresses are nice and friendly, but ownership of the hotel needs to make many changes to improve guests experience in the establishment!

The first impression as soon as you walk into the lobby is the heavy smell of cigarette smoke that is present throughout the whole establishment. Also bathrooms in the guest rooms are so small and smelly and most normal size people cannot enter into the shower area which is so small that even if one is able to enter it, cannot bend or move inside. Towels are not soft but old and feel like a leather rubbing ones skin. Breakfast is ok and waitresses are nice and friendly, but ownership of the hotel needs to make many changes to improve guests experience in the establishment!

Maybe it was because i was visiting off season (November), but overall i was underwhelmed. Limited breakfast, a small shower and overall state of hotel dissapointed me. The available parking and people were nice. My overall stay was good and i'm sure in the summer it is very different, but if i compare it with other 4 star locations in Croatia it left me wanting.

Very Friendly staff - nice room and lovely pool

Very Friendly staff - nice room and lovely pool

The staff was friendly, helpful and professional. Walk distance to most everything. Would stay there again.

Never met reception workers who couldnt be bothered like these two. Wouldnt stay again purely on the attitude of the staff.

Large room. Rather comfortable. However, the remaining of the services were not good. Weak and unstable wifi; unfriendly staff, especially the manager/owner; quite disappointing breakfast: very limited choice of food, to the exception of the egg à la coq, nothing is good, coffee and juices are awful, cereals are no good, cheese and cool meat are no good, etc. No clean glasses at the bar. Etc.

Never met reception workers who couldn't be bothered like these two. Wouldn't stay again purely on the attitude of the staff.

Reception was very helpful in answer questions.

Our room was much bigger than expected. Had a bedroom, bathroom, and a living room with pullout couch, dining table and small kitchenette with stove and a huge outdoor patio with a table and sun umbrella and view of the pool. Bathroom and room was very clean, beach was a 10 min walk and sea organ was a 30 minute walk, Krka NP was a 45 min drive. Very accomodating hotel with plenty of free parking.

Our room was much bigger than expected. Had a bedroom, bathroom, and a living room with pullout couch, dining table and small kitchenette with stove and a huge outdoor patio with a table and sun umbrella and view of the pool. Bathroom and room was very clean, beach was a 10 min walk and sea organ was a 30 minute walk, Krka NP was a 45 min drive. Very accomodating hotel with plenty of free parking.