The bed was infested with fleas. We raised this with the manager, he accused us of bringing them in despite only being in the room for 30 seconds and bringing no luggage in with us. After saying it wasn't us, he came up to investigate. We had caught a flea in a glass and he dismissed us saying it was a jumping bug and then proceeded to flick it on the floor. (I have a video of the flea but the hotel makes you sign saying no images to be shared on social media without the hotel's permission at check-in). My boyfriend and I spent as little time possible and wished we just slept in the car (we were practically eaten alive by the fleas). My boyfriend also found thick black hairs in the bed, which neither of us have. Bathroom was thick with mold and the shower drain was clogged. We set out very early the next day and weren't the only ones with this plan as there was another room key left on the floor by the exit. Breakfast may have been included but we certainly weren't sticking round to find out after learning the place has failed its food hygiene rating and was previously closed due to rat infestations yet still continues to serve food. Wouldn't put my worst enemy here. Do not waste your money. Before booking, Google this hotel as has made headline news before at how vile it is.

Value for money ! Ok the hotel shows its age in places, but our room was very clean, the bathroom had recently been refitted and was excellent The manager "Sam" could not of been more helpful and friendly Highly recommend the Indian restaurant, which is partnof the hotel, probably the best curry I've every had !

Old and very dated hotel room. Bathroom tiles were cracked, no house keeping during our 2 night stay. Place is in desperate need of a deep clean and major renovation.

hotel was good but several areas need a revamp!

A very tired hotel, light fittings hanging out, walls plastered but not paonted and small fitting items like lights not working or taps slightly dixed wrong so they act as a shower

We arrived at our hotel just after 5, checked in with the hotel manager and was shown to our room. The downstairs of the hotel looked quite nice but as soon as we started climbing the stairs the decor was old and shabby looking. As we entered our room the first thing that hit me was a terrible sewage smell from the bathroom. I looked in toilet to find black sludge, I tried flushing the toilet but that made it worse. I went back downstairs to see the manager and he sent a staff member up with some cleaning products. My daughter suffers with asthma and the smell just triggered it off. We decided to cut our losses and book elsewhere. The hotel manager did try to offer us another room and was apologetic and gave my daughter 2 bottles of J20.

We booked for 3 nights left after 1 night. The property was filthy, carpets tatty and dirty all wood work bannisters etc filthy grime hand stains never been cleaned in years. The shower room equally filthy door had heavy staining all over it shower was mouldy. We were given a photocopy of the hotel’s so called facilities stating you could get breakfast in the dining room, when asking for a coffee we were told no restaurant is not serving breakfast but you can have room service which you will pay a surcharge for! We ordered some wine and were told you can only have drinks if you pay cash to the point were we had to go to the post office to get cash the next morning as they were so rude to us. The patio area outside was in a terrible state there were planks missing and loose and rubbish piled up under the fire escape very dangerous

This Inn is in terrible condition. The decor is beyond tired and in some cases, unfinished. The management are Indian and the receptionist spoke little English. The carpets are old and dirty. There were loose cables on the towel rail and TV. We were advised not to eat here.

Had a great stay here . All my needs were catered for . Room was clean and well laid out . Dinner was tasty. The room was quiet at night and I slept very well. All topped up with a full English breakfast before heading on my way

Generally un helpful, understaffed one guy was quite rude, no VAT receipts, place was empty and felt unfinished. my staff was well over priced for the place, no breakfast available £40 would be about right !!

Sink it was blocked by a cork which could not be removed, it was not possible to open the window yourself, the toilet could not be flushed.

The room was damp, smell of damp. No privacy in the bathroom with no curtains and close buildings opposite. Smell from basin drain was awful. Staff did provide 1/2 a bottle of bleach when requested. Dinning tables and cutlery smelt dreadful. Food was not available reason grille and tandoori hadn’t been installed yet Have asked my admin not to book this hotel again.

I don't understand why the previous reviews were so negative. I've stayed in various hotels all over the world and this one was perfectly fine. Room was clean, bed comfy, bathroom clean and power shower worked great. Manager didn't speak great English, but once we got chatting, he turned out to be a really nice guy.

Helpful cycle storage

Staff was good although the place needs lot of work

Walked in and walked out lost money but booked the premier inn and stayed there instead

I like a full refund this hotel is absolutely disgusting no hot rooms all cold no help no reception

Breakfast was not available. Room & bathroom was clean, bed comfortable. Very few other guests.

Dirty,shiwed ve better room but stank of mould.Cant get money back as did not stay.Another lady was having same problem.Do not stay

This was unfortunately the worst place I’ve ever stayed. The overwhelming smell of damp hits you as you walk in the door. The place is just generally filthy. There were cobwebs everywhere and what looked like curry down the skirting boards. We originally booked ‘the apartment’ but the main apartment door didn’t lock and had no handle so we asked to be moved. The family room was only marginally better and the door locked at least. My partner ordered a curry one night. £30 and completely inedible. I would advise to avoid at all costs and find anywhere else to stay.

We were only there for two nights and barely slept. Single glazed windows meant we heard everything and the punters from the hotel bar stood underneath our window smoking and shouting so had to sleep with it closed (but this made no difference to the noise). Walls are thin and we were kept up most the night by neighbours. Doors were slammed, the bed was bowed in the middle so we both woke with back ache. The parking there is awful and the reception staff were not personable or helpful. We had nobody to help us check out at 8:30/9am so had to shove the key through the bar security grids. Cobwebs in the room and peeling paintwork, the only positive was the lovely shower. We were charged over £200 in total for only two nights and two terrible nights sleep. I’m sad we don’t have that money back and wouldn’t visit again.

Ordered a curry from restaurant. It took over 5 minutes to arrive. Pappadoms were soggy. No mango chutney. Yes really, no mango chutney. Chicken tikka was more like a jalfrezi. Biryani was.......anythng but a Biryani (this was left over vegetables, chopped up and thrown in a raw hot sauce). Truly ghastly. We should refused to pay for it. God knows why we did pay. Room was OK ish. Service was appalling (clueless in fact). Shower was very good. Overall.....rather disappointing. I would have expected better from a Schooner Hotel.

The service was poor with the hotel needing more staff. The breakfast was amateurish and the cooked bit was luke warm. The towels were still damp. This is the first hotel which I have had to remember to lock the room door. The room itself was a contrast - the bathroom was excellent but the room itself was dowdy. The corridor to the room was dirty and scruffy. The evening meal was fine.

the hotel needs updating, the rooms were ok but require a little bit of tidying up, paint finger prints on inside bathroom door, cracked tile in bathroom, paint and finishing on walls needs addressing. indian meal amazing, breakfast ok. there needs to be someone in the check in area / bar at all times, i think it loses a lot of trade with there being no one there to greet public. all in all i would give hotel 5/10 indian meal 10/10 kev Lake Leicester

Very cool, historic hotel, but very old, except the bathrooms are awesome.

Having returned to the village after a 35 year absence to reminisce of a village I once had the luxury of living in. I was dumbfounded to see the Schooner Hotel hadn’t changed over that time. It was dirty, damp and unwelcoming. Staff that couldn’t be bothered and only one spoke English. The draught beer was terrible and it was clear the pipes hadn’t been cleaned, which is the same for the hotel, dirty, unkept and dark. Quite probably the same in the 18th century. Alnmouth is a beautiful village and has moved with the times, shame the schooner has slid back into the dark ages. The highlight of the trip were the rats that had eaten their way through the skirting board in the lounge area and nothing had been done to eradicate them. We sat and listened to them scuttling around one evening. Disgusting and downtrodden. Never again.

Adequate is the word which comes most readily to mind - although the staff were pleasant and friendly enough, the hotel needs a lot of money spending on it and quickly. On the day I arrived there were buckets out in the reception area because the roof leaks during heavy rain. The carpets in the corridors were filthy and the decor made it a bit of a 1990s time capsule. The breakfast service was inconsistent and the music from the reception and bar area downstairs was audible in my first floor room until about 10pm. A pity really, because with a redecoration and deep clean this could be something special.

We stayed at the schooner which has improved vastly need more staff but our rooms well refurbished and breakfast was nice

DO NOT STAY HERE! The hotel itself is very old so wonky floors and walls which we love however it is so poorly looked after and run that it really was not a good experience. We were in a family room which slept four, there were no towels in the room, nothing in the bathroom, not even hand soap at the sink. One mug provided and the tea bags were just loose out on a tray, not in any kind of packaging. Inside the kettle was so yucky we didn’t even bother. The bed was really uncomfortable, the hallways were smelly and the blind in the room was so badly bent it didn’t close properly. Breakfast was served from 9-10 on a Sunday which seems quite a short amount of time but there are no menus provided so when asked what we wanted we had to ask what was on offer. There was a machine with filter coffee which looked and tasted like dirty dishwater so when we asked if it was possible to have an instant coffee instead we were told no because there was already coffee there! In the morning the cleaners were obviously in the other rooms and so they seem to just throw all the dirty linen and empty the bins out into the hallway as they don’t seem to have a trolly or anything so we had to walk past all the dirty linens and rubbish. It is also misleading to say there is free parking. The hotel does not have its own parking and although on street parking may be free it is so extremely limited you will be lucky to get anywhere close.

Perfectly OK for a cheap one night stay in Alnmouth. After booking found out it is supposed to be haunted, so after research and talking to a few people in Alnmouth, gave a bit of fun and a story. And that’s without seeing a ghost!!

Quiet, safe, bus stop outside the door, historic building, friendly and helpful staff

This has been one of the worst hotels I have ever stayed in, it's dirty, smelly and in despite need of a lot of work. The bed and pillows were dirty, cups had coffee stains at the bottom of the cup. The Carpet thought out the hotel was dirty and parking was a nightmare, never again.