Bed was okay. It was an extended stay type hotel. Room had big fridge, stove top and microwave. Had no pot, pans, utensils or even hand towels for bathroom or kitchenette. Walk in shower floor was cracked up. Floor look clean until you step into shower. Had 2 independently controlled showe heads, one hand held in a roomy shower. Pretty quiet for so close to interstate. Jolly Green giant was staying above us and the a/c was rather noisy but did cool well.

This was our 3rd time staying here and it was a pleasure as usual! This place is spotless the staff amazing! Close to the highway, stores and restaurants the only thing missing is a pool and it would be perfection!

The staff was very friendly. There were aspects of the room that could have been a little cleaner or things fixed, such as lights that were out and things like that. Overall for the price is was good and it's in a good location.

They tried to charge my card at 11 AM the day of and it was not required until I check in. The receptionist called and said that it was sold out and was trying to charge my card. If not, it was gonna cancel my room. I told her no, it’s not required. I was on my way. The room look like a first year do room. It did not look like the pictures on the Internet no curtain just blinds. My bed was pretty much a full bed. The hallway carpet was stained and dirty. The phone in the room did not work came in about 11 no staff the windows was closed. I knocked on the door that staff no one came leaving the next morning for 8 AM. Receptionist area closed maintenance person janitorial picked up the iron that I was leaving for the front desk.

I’ve been to Monroe twice and I’ve stayed here each time and I like the location and the staff! Mrs. Theresa is my absolute favorite, she’s pleasant and she has a great personality. Some upgrades can be done but overall I like the hotel. As long as I’m coming to Monroe, I’ll book here!

Just wasn’t what I expected. I didn’t view it closely enough. Stove, no pots or dishes. Man with the boots above us chose to stomp walk at midnight.

I never got to check in. No one was at the property.

Accessible to the highway.... reasonably priced.

Check-in & check-out were amazing. The front desk staff member was so friendly & seemed like she enjoyed her job very much. The room seemed a bit humid. The bed was not very comfortable but it served its purpose.

everything was great

My toilet was leaking at the bottom of it, and the water was seeping out of the Vinyl plank on the floor and a gentleman came in and replaced the toilet but did not fix the floor. It smelled like urine and feces. I also had no choice but to take a shower and walk in. The staff was rude, constantly asking for payment, even though Hotels.com had paid my bill for me. One night I was waiting for a phone call in the lobby, and a gentleman sat down beside me and asked Me if I needed help. I told him that they would not let me in my room because they said my room was not paid for. I feel like I have no choice but to turn this over to the authorities I am very sick with kidney failure and the hotel did not care. Please do not stay at this place because they will be rude. You will sleep in disgusting nastiness. The only positive thing about this place is it is close to the movies and restaurants.

Room was dirty. Looked like someone puked all over the refrigerator. Shower floor was gross. Someone's hair all over the towels

The last two times I have come into Monroe I have stayed at WoodSpring Suites. The black lady that sits at the front desk on evening shift is always nice.

it is a good value hotel. no extras, but a safe comfortable place to stay.

We always stop here on our travels. This time just a few things were missing. We had no hand towels, just washcloths, towels and a floor mat. Also missing were hangers for clothes.

No breakfast.

Friendly staff especially the maintenance man

Would stay there again.

Great location. Great customer service.

Out dated. Did not have a iron in the room extremely noisy and didn’t feel secure

Cleanup

Fairly priced

Property has a bad smell. Rooms were good but the halls and elevators and Lobby had poor smell

Ok but seemed ad though it was a shelter

Great service and very clean rooms

Seemed like a run downed area. Lot of precautions in place.

Awesome place

I had to wait 10 minutes to be checked in at 11:30p. The guy was nice but a bit out of it and he didn’t give me my license back. The room was not particularly clean, the blankets were paper thin, and the shower faucet came out of the wall.

Very nice and quality place definitely will stay there again

I found three roaches inside my room. One in refrigerator

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Nice for a over night stay